PRTG Manual: New User Interface
The new PRTG user interface (UI) is a redesign of the classic PRTG web interface. It uses the PRTG API v2 and introduces a new navigational layout.
The new UI is still under development and is not yet feature-complete. You might come across features and settings that are exclusively available in either the classic UI or the new UI. For more information on the latest updates to the new UI, see the Paessler website: Release notes for the "stable" release channel in the section New UI.
The new UI and API v2 use an additional service, which can increase the resource footprint PRTG needs to run. You do not need to take any extra precautionary steps if your installation follows the system requirements for PRTG. If your installation is already running considerably outside of these recommendations, we suggest that you take a cautious approach to activating the new UI and API v2.
Some versions of PRTG require that you activate the new UI and API v2 from the classic UI. The PRTG core server must restart to apply the changes.
- Go to Setup.
- The prompt to activate the new UI appears in the rightmost column. Select Activate.
- Enable the checkbox to confirm that you have read the disclaimer.
- Select OK to restart the PRTG core server and activate the new UI and API v2.
After the PRTG core server restarts, there is a button in the upper right corner of the PRTG web interface that you can use to switch between the classic and new UI.
Additional notes
- After activation, the classic UI, new UI, PRTG API, and PRTG API v2 are available simultaneously. If the network and firewall rules allow it, users can access them via different ports.
- To use the new UI, the following ports must be free:
- 1616 (HTTPS) or 1615 (HTTP)
- 23580 (HTTP and HTTPS)
You see the Home page by default when you log in to the PRTG web interface. The Home page shows an overview of your PRTG instance and provides shortcuts and resources if you need help.
The PRTG API v2 is the modern Representational State Transfer (REST) application programming interface (API) of PRTG. It enables you to access monitoring data, manipulate objects using HTTP requests, and run your own written sensors and notifications.
You can find the main resources for the API v2 in the PRTG interface or on the Paessler website.
API v2 Reference |
Description |
|---|---|
Official documentation of the API v2 |
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An interactive reference of all available endpoints
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The Monitoring page has a split-view layout. On the left, you see the device tree; on the right, you see the detail view of the selected object.
Sensor States
Use sensor states to filter objects in the device tree.
Status Icon |
Status Name |
|---|---|
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Down |
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Down (Acknowledged) |
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Warning |
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Unusual |
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Unknown |
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Paused |
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Up |
For more information, see section Sensor States.
Filter by status and keyword
To refine your search, you can filter the device tree by one or multiple sensor states together with a keyword:
You can access all functions via the main menu bar.
Option |
Description |
|---|---|
Monitoring |
Open the device tree. Here, you can view and manage your objects. |
Maps |
Open Maps. Create dashboards with monitoring information in a customizable layout. |
Reports |
Open Reports. View and analyze historic monitoring results for a specific period of time or for your system configuration. |
Logs |
Open Logs. Logs show all past activities and events in your monitoring setup. |
Tickets |
Open Tickets. The ticketing system in PRTG includes tickets about recent events in your PRTG installation. |
Share your feedback |
Send quick feedback about your first impression of the new PRTG web interface. |
Settings |
Open Settings to see the system settings. You might need to re-enter your credentials to access this page.
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Log out |
Log out of this account. |
Home |
Open the Home page. |
/ |
Switch between the classic UI and the new UI. You might need to re-enter your credentials when you switch between interfaces. |





