PRTG Manual: SIP Options Ping Sensor
The SIP Options Ping sensor monitors the connectivity to a Session Initiation Protocol (SIP) server using SIP options "ping". The sensor sends auth and options requests to the SIP server.
You can use this sensor to monitor Voice over IP (VoIP) services.
For a detailed list and descriptions of the channels that this sensor can show, see section Channel List.
- Dutch: SIP Opties Ping
- French: SIP Options Ping
- German: SIP Options Ping
- Japanese: SIP オプション Ping
- Portuguese: Options SIP Ping
- Russian: Пинг параметров SIP
- Simplified Chinese: SIP 选项 Ping
- Spanish: Opciones SIP Ping
- This sensor requires .NET 4.7.2 or later from Microsoft on the probe system.
- This sensor supports IPv6.
- This sensor has a low performance impact.
- This sensor uses lookups to determine the status values of one or more channels.
- An SIP server might return the error '480 Service temporarily unavailable' until at least one reachable SIP client is connected to the server.
Requirement |
Description |
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This sensor requires .NET 4.7.2 or later to be installed on the probe system (on every cluster node, if on a cluster probe).
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Setting |
Description |
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Sensor Name |
Enter a name to identify the sensor. By default, PRTG shows this name in the device tree, as well as in alarms, logs, notifications, reports, maps, libraries, and tickets.
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Parent Tags |
The tags that the sensor inherits from its parent device, parent group, and parent probe.
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Tags |
Enter one or more tags. Confirm each tag with the Spacebar key, a comma, or the Enter key. You can use tags to group objects and use tag-filtered views later on. Tags are not case-sensitive. Tags are automatically inherited.
The sensor has the following default tags that are automatically predefined in the sensor's settings when you add the sensor:
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Priority |
Select a priority for the sensor. This setting determines the position of the sensor in lists. The highest priority is at the top of a list. Choose from the lowest priority ( |
Setting |
Description |
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Port |
Enter the number of the port to which this sensor connects. Enter an integer. The default User Datagram Protocol (UDP) port is 5060. |
User Name |
Enter the user name of the SIP user account that this sensor logs in to after a successful connection to the SIP server. Enter a string. |
Password |
Enter the password of the SIP user account that this sensor logs in to after a successful connection to the SIP server. Enter a string. |
Timeout (Sec.) |
Enter the timeout for the connection to the SIP server. Enter an integer. The maximum timeout value is 300 seconds (5 minutes). |
Retry Count |
If the connection to the SIP server fails, the sensor tries to connect again. Enter the maximum number of retries. After the sensor reaches the maximum count, it shows the Down status. Enter an integer. |
Setting |
Description |
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Result Handling |
Define what PRTG does with the sensor result:
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Setting |
Description |
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Primary Channel |
Select a channel from the list to define it as the primary channel. In the device tree, the last value of the primary channel is always displayed below the sensor's name. The available options depend on what channels are available for this sensor.
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Graph Type |
Define how different channels are shown for this sensor:
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Stack Unit |
This setting is only visible if you select Stack channels on top of each other above. Select a unit from the list. All channels with this unit are stacked on top of each other. By default, you cannot exclude single channels from stacking if they use the selected unit. However, there is an advanced procedure to do so. |
By default, all of these settings are inherited from objects that are higher in the hierarchy. We recommend that you change them centrally in the root group settings if necessary. To change a setting for this object only, click under the corresponding setting name to disable the inheritance and to display its options.
For more information, see section Inheritance of Settings.
For more information, see section Root Group Settings, section Scanning Interval.
Schedules, Dependencies, and Maintenance Window
You cannot interrupt the inheritance for schedules, dependencies, and maintenance windows. The corresponding settings from the parent objects are always active. However, you can define additional schedules, dependencies, and maintenance windows. They are active at the same time as the parent objects' settings.
For more information, see section Root Group Settings, section Schedules, Dependencies, and Maintenance Window.
For more information, see section Root Group Settings, section Access Rights.
Which channel units are available depends on the sensor type and the available parameters. If no configurable channels are available, this field shows No configurable channels.
For more information, see section Root Group Settings, section Channel Unit Configuration.
Which channels the sensor actually shows might depend on the target device, the available components, and the sensor setup.
Channel |
Description |
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Downtime |
In the channel table on the Overview tab, this channel never shows any values. PRTG uses this channel in graphs and reports to show the amount of time in which the sensor was in the Down status |
Response Code |
The response code
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Response Time |
The response time |
KNOWLEDGE BASE
Which .NET version does PRTG require?
What security features does PRTG include?