PRTG Manual: Welcome Page
This documentation refers to the PRTG System Administrator user accessing the PRTG web interface on a master node. If you use other user accounts, interfaces, or nodes, you might not see all of the options in the way described here. If you use a cluster installation, note that failover nodes are read-only by default.
- Sensors: Open the Top 10 Lists for sensors.
- View All Alarms: Open a list of alarms in your PRTG installation.
You can also click a sensor status to open a list of sensors filtered by the corresponding status.
You can also directly access several pages in the PRTG web interface from the welcome page:
- View Results: Open the device tree that shows your monitoring results.
- Install Mobile App: Open the download page for the PRTG mobile apps.
- Install Desktop App: Open the download page for PRTG Desktop.
- Get Help and Support: Open the PRTG help and support page from where you can access the PRTG user manual, the Knowledge Base, and video tutorials. You can also open support tickets and contact our customer service from this page.
- Manage Subscription: Open your PRTG hosted by Paessler dashboard and manage your subscriptions.
Other sections are:
- License Status: Shows the number of your remaining maintenance days for PRTG on premises and the number of sensors you can still add with your current license. Click Get Maintenance to open the Paessler shop and extend your maintenance for PRTG on premises installations. Click Get More Sensors to open the Paessler shop and upgrade your license. See also section PRTG Status—License Status and Settings.
For technical reasons, the number of available sensors that is displayed here does not consider sensors in a Paused status. However, sensors in a Paused status are not included in the maximum number of sensors that your license allows. Add the number of your sensors that are in a Paused status to the displayed number to know exactly how many sensors are still available on your installation.
If you use a PRTG on premises license with an unlimited number of sensors, PRTG takes 10,000 sensors as starting point to calculate the number of available sensors that is displayed here. Consider the system requirements for a properly working PRTG setup and click Recommended Setup for more information.
- Yesterday's Activity: Shows what your PRTG server did for you on the day before. Hover over the mini graph to show the number of sensor scans on a specific day. See also section PRTG Status—System Status, section Activity History. Click Show Tickets in the section My Open Tickets to display all open tickets that are assigned to you.
- Paessler Blog: Shows recent information about PRTG and Paessler. Click the heading of an article to open it on the Paessler website.
- Update Available: Shows the version number of your PRTG on premises core server and the version number of the latest available PRTG version. You see the label NEW if a newer version is available. Click Install Update to open the PRTG Auto-Update page.
- If your PRTG on premises installation is currently not Secure Sockets Layer (SSL) secured, the welcome page asks you to Enable SSL encryption for the PRTG website. Click Switch to SSL and in the Do you want to switch to SSL? dialog, click Yes, switch to SSL now to enable SSL encryption. Click the Close button to remove this note from the welcome page. See also section System Administration—User Interface.
- If you still use the default password of the PRTG System Administrator user (prtgadmin) for a PRTG on premises installation, the welcome page asks you to Set a Secure Password if your PRTG website is publicly available. Click Change Default Password to define a new password. See also section System Administration—User Accounts. Click the Close button to remove this note from the welcome page.
- In the video section, you find informative and helpful videos about monitoring with PRTG. Click a video to open and play it on the Paessler website.
The collected information about your PRTG installation makes the welcome page a good starting point for your daily monitoring activities. Of course, you can also set up custom dashboards in PRTG. The Maps feature of PRTG enables you to create customized dashboards.
- SSL Certificate Warning
- Welcome Page
- General Layout
- Sensor States
- Review Monitoring Data
- Historic Data Reports
- Similar Sensors
- Recommended Sensors
- Object Settings
- System Information
- Working with Table Lists
- Object Selector
- Priority and Favorites
- Context Menus
- Hover Popup
- Main Menu Structure
Other Ajax Web Interface Sections