PRTG Manual: Welcome Page

After you complete the Smart Setup, you see the Welcome page by default when you log in to the PRTG web interface. You can set a different homepage in your account settings, section Web Interface.

icon-i-round-blueThis documentation refers to an administrator accessing the PRTG web interface on a master node. If you use other user accounts, interfaces, or failover nodes, you might not see all of the options in the way described here. If you use a cluster installation, note that failover nodes are read-only by default.

Welcome to PRTG

Welcome to PRTG

The Welcome page displays various information about your PRTG installation and is similar to a dashboard. It keeps you informed about all sensors and alarms:

You can also click a sensor status to open a list of all sensors with the corresponding status.

Welcome Page: A Good Starting Point for Your Daily Monitoring Activities

Welcome Page: A Good Starting Point for Your Daily Monitoring Activities

You can also directly access several pages in the PRTG web interface:

Welcome Page: Your PRTG

Welcome Page: Your PRTG

Other sections are:

  • License Status: Shows the number of your remaining maintenance days for PRTG on premises and the number of sensors you can still add with your license. Click Get Maintenance to open the Paessler shop and extend your maintenance for PRTG on premises installations. Click Get More Sensors to open the Paessler shop and upgrade your license. See also section License Status and Settings.
    icon-i-round-blueFor technical reasons, the number of available sensors that is displayed here does not consider sensors in the Paused status. However, sensors in the Paused status are not included in the maximum number of sensors that your license allows. Add the number of your sensors that are in the Paused status to the displayed number to know exactly how many sensors are still available on your installation.
    icon-i-round-blueIf you use a PRTG on premises license with an unlimited number of sensors, PRTG takes 10,000 sensors as the starting point to calculate the number of available sensors that is displayed here. Consider the system requirements for a recommended PRTG core server setup and click Recommended Setup for more information.
  • Yesterday's Activity: Shows what your PRTG core server or PRTG hosted by Paessler instance did for you on the day before. Hover over the mini graph to show the number of sensor scans on a specific day. See also section System Status, section Activity History. Click Show Tickets in the section My Open Tickets to display all open tickets that are assigned to you.
  • Paessler Blog: Shows recent information about PRTG and Paessler. Click the heading of an article to open it on the Paessler website.
  • Update Available: Shows the version number of your PRTG core server (PRTG on premises) and the version number of the latest available PRTG version. You see the label NEW if a newer version is available. Click Install Update to open the Auto-Update page.
  • If your PRTG on premises installation is not Secure Sockets Layer (SSL) secured, PRTG asks you to Enable SSL encryption for the PRTG website. Click Switch to SSL and in the Do you want to switch to SSL? dialog, click Yes, switch to SSL now to enable SSL encryption. Click the X button to remove this note. See also section User Interface.
  • If you still use the default password of the PRTG System Administrator user (prtgadmin) for a PRTG on premises installation, PRTG asks you to Set a Secure Password if your PRTG website is publicly available. Click Change Default Password to define a new password. See also section User Accounts. Click the X button to remove this note.
  • In the video section, you find informative videos about monitoring with PRTG. Click a video to open it and play it on the Paessler website.

The collected information about your PRTG installation makes the Welcome page a good starting point for your daily monitoring activities. Of course, you can also set up custom dashboards. The Maps feature enables you to create customized dashboards.

Basic Procedures