IT & OT monitoring in
a single tool
- Unified overview of your entire IT, OT, and IIoT infrastructure in a single pane of glass
- Health and condition monitoring of components like PLCs, IPCs, or control systems
- Monitoring of industrial devices of the most important manufacturers
5 reasons why experts monitor industrial IT with PRTG
IT/OT convergence, Industry 4.0, and increased digitalization all shape the way the production floor connects and interacts with IT. This interconnectivity makes it crucial to have a central overview
of your entire infrastructure.
- Get out-of-the-box support for common industrial standards & protocols (OPC UA, MQTT, Modbus, and more)
- Collect data about the factory floor and IIoT from industrial gateways
- Keep an eye on industrial ethernet devices in your OT environment
- Visualize your environment in dashboards that bring together IT, OT, and IIoT elements
- Extend the functionality of common industry solutions with comprehensive monitoring
IT/OT convergence makes industrial IT monitoring with a single solution essential
Traditionally, classic IT networks were monitored separately from OT components, if the OT was monitored at all. Because of the increased digitalization and connectivity of OT environments, however, keeping an eye on both IT and OT becomes more and more important. So why should you monitor industrial IT?
Get the right data to the right teams
Previously segregated teams now rely on each other. For example: IT teams are responsible for ensuring that the data generated by machines on the factory floor makes its way to the cloud, while industrial engineers or managers might need access to that data to make decisions regarding the production line or to implement predictive maintenance strategies. All teams need to work from the same data, but they need different views of it.
Prevent issues with root cause analysis
Because data flows through several systems, all gears need to work flawlessly together: if one doesn’t work, other processes will be impacted, too. If a failure occurs, a simple alert to troubleshoot the issue is not enough. Teams need to understand the root cause of a problem to prevent it from happening in the future. But to find the root cause, teams need to look across systems and interfaces.
Keep data flowing without interruption
Digitalization has made it vital to be able to generate and analyze insights using data from all parts of the enterprise. Data created on the factory floor must be aggregated and sent to upstream on-premises or cloud systems for processing. Because this data travels across OT and IT networks, it’s essential to monitor that it flows correctly through various interfaces and touchpoints in the infrastructure.
Discover our new product extension
Paessler PRTG OPC UA Server
Get an overview of OT network components in your supervisory and control systems
PRTG OPC UA Server consolidates monitoring data from your OT network and the IIoT in your control system. View all your data in one place for centralized monitoring and alarms
Why PRTG is the industrial IT monitoring tool of your choice
Minimize failures and downtime
- Receive real-time alerts if there is an issue, for example, if a machine is down
- Prevent downtimes with condition monitoring & preventative maintenance
- Analyze historical data to identify patterns & trends for future planning
Control the consumption of energy
- Know how much energy machines and devices are using in the long run
- Collect energy usage data from IoT sensors or from supervisory & control systems
- Identify areas where you can reduce energy consumption most efficiently
Collect data from various sources
- Benefit from support for IT protocols & industry standards and protocols alike
- Collect data directly from IIoT hardware sensors on the production lines
- Integrate industrial gateways like INSYS icom to get access to shop floor data
Ensure the continuous flow of data
- Ensure that the data required for analysis or processing moves without interruptions
- Monitor the continuous flow of data at critical interfaces & touchpoints in the infrastructure
- Watch data collection (factory floor), processing (gateway), and analysis (upstream target)
Extend 3rd-party tool functions
- Extend capabilities of passive monitoring tools like Rhebo with active monitoring
- Maximize cyber security monitoring and analysis by integrating PRTG and Moxa
- Integrate PRTG with tools for monitoring retrofitted machines, like Schildknecht
What IT/OT monitoring looks like in PRTG
Diagnose issues with your industrial IT infrastructure by continuously monitoring your industrial devices, edge computing environment, IT hardware, applications, and more. Show monitoring data in real time and visualize it in graphic maps & dashboards to identify problems more easily. Gain the visibility you need to troubleshoot issues before they become critical.
“Great interface, intuitive, full REST support. custom scripts, rest sensors add extra value. We have been using PRTG for
10 years now in multiple environments and use cases. it has by far the best interface and very easy to setup without prior experience.”
Dev Ops Manager, Industry: Manufacturing, Role: R&D/Product Development, Firm Size: 500M-1B USD
Industrial IT monitoring brochure:
Get to know PRTG in the industrial environment
In modern, digitalized industrial environments, the worlds of IT and OT are interconnected. This includes programmable logic controllers, industrial PCs, smart industrial gateways, and IoT sensor technology, as well as traditional IT infrastructure components like network switches, routers, and wireless components.
Read our brochure about industrial IT monitoring with PRTG and find out how you can bring your IT and OT environments together in a single view.
The PRTG advantage: Preconfigured sensors for monitoring your industrial environment
Beyond out-of-the-box integrations for all classic IT standards, PRTG offers a REST API as well as
JSON, OPC UA, Modbus, and MQTT support. Easily integrate OT components, IoT hardware sensors, as well as IT devices and applications with our preconfigured PRTG sensors.
The sensor MQTT Round Trip monitors the availability of an MQTT broker (server). The sensor connects to the broker as a publishing and subscribing client and sends the data packets using a predefined topic. It can show the following parameters:
- Publisher connection time
- Round trip time
- Round trip status
- Subscription connection time
OPC UA sensors
The sensor OPC UA Server Status monitors the health status of an OPC UA server. The sensor can show the following parameters:
- Number of rejected requests and sessions
- Number of security-rejected requests and sessions
- Server status
- Number of sessions, session aborts, and session timeouts
- Number of subscriptions
The sensor SNMP Rittal CMC III Hardware Status monitors the overall status of Rittal data center hardware, for example Rittal Computer Multi Control version 3 (CMC III) processing units, Rittal power distribution units (PDU), or Rittal IoT Interfaces and the hardware status of every attached external sensor.
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Success stories from our customers
Companies around the world trust PRTG Network Monitor when it comes to ensuring that their IT systems run smoothly.
F.T.P. relies on Paessler PRTG for high-performance monitoring
FTP has 20 years of experience providing IT consulting to the most established automotive companies in Italy’s Motor Valley. System integration, cyber security, managed services, and industrial technology are their main areas of expertise. From a strong focus on the enterprise environment to the world of SMEs: F.T.P. offers high-value monitoring services through PRTG and enters new markets, including OT.
Paessler PRTG helps SMS group to digitize the production of steel
SMS group GmbH provides production plants for the steel industry worldwide that rely on modern control technology as well as automation systems with corresponding real-time networks. The company uses PRTG to ensure performance and reliability during the construction, testing, and start-up of metallurgical plants (steel production plants), and thereby optimizes the quality of its production lines.
Paessler PRTG is perfectly suited for monitoring the Industrial Automation DataCenter from Siemens
Siemens AG is a German corporation that focuses on industrial automation and digitalization, building infrastructure, distributed energy systems, rail and road mobility, and medical technology. Its Industrial Automation DataCenter (IADC) is an individually configured data center for on-site use in manufacturing. PRTG monitors all components of the IADC, providing a comprehensive overview.
We are your reliable and qualified partner for all issues related to digitalization.
+49 271 488 73 - 73
Dätwyler IT Infra AG
Your worldwide partner for IT and OT system integration and monitoring
6460 Altdorf, Switzerland
+41 41 875 32 33
We support our clients in their journey to integrate and interconnect the IT network with the OT one.
Via Grazia Deledda, 38
41043 Formigine MO, Italy
+39 059 5961 333
Your partner for process automation and
+49 214 83067-0
Customized solutions to generate the perfect fit between your processes and software landscape.
Kirchener Str. 12
+49 2741 18222-0
Hirschmann Network Solutions
Your partner for IP-based (W)LAN solutions in industrial and infrastructural environments.
1382 JS Weesp, Netherlands
+31 294 46 25 67
One team-one strategy: Automation technology, IT/OT concepts, virtualization & engineering of complex process control systems and cyber-security 24/7
Kessler Process Automation
10, rue Martin Maas (Z.I.)
6468 Echternach, Luxemburg
Recording, reporting and analysis of process data. KRIKO is your partner in the matter of process automation and in the development of customer-specific interfaces.
Zum Engelberg 20
79249 Merzhausen, Germany
Modern IT-concepts and cloud solutions for your business, automation technology and industrial monitoring.
Markham Str. 15
86720 Nördlingen, Germany
+49 9081 2503400
Metrix uses sensing, monitoring and analytics to create business value within Industry 4.0, logistics, building maintenance and healthcare.
Calle Santander, 11, Piso 1, oficina 2
+34 610 099 578
Solutions for the synchronized recording of mixed signals like EtherCat, CAN, High Speed cameras, analog and digital signals.
+49 89 1894959-0
As a long-term partner, netmon24 offers you customized solutions within IT, digitalization as well as IoT.
Dietkircher Str. 3
65552 Limburg an der Lahn, Germany
+49 6431 598700
PCI Industrial Automation
Consultation services in industrial automation and system integration.
9500 Meilleur St., Suite 601
Montreal, QC, H2N 2B7, Canada
PLT networks GmbH
We deliver cross-manufacturer solutions for IT and OT environments that benefit from our global experience in industrial automation.
54634 Bitburg, Germany
+49 6561 / 948330
Process Automation Solutions
Process Automation Solutions serves customers in automotive, chemical, pharmaceutical / biotech, food & beverage, oil & gas and other industries.
More than 50 branch offices in Europe, America and Asia
SIGMA Process & Automation
Your partner for automating processes and Plant-Intelligence/MES.
+49 6021 4392220
Vescon Aqua GmbH
We are a leading international industrial services provider.
+49 40 23 64 854 - 0
WDL Systems is a leading source for AI, Industrial IoT and Edge Computing.
220 Chatham Business Drive
Pittsboro, NC 27312, United States
Industrial IT monitoring: FAQ
Industrial IT refers to the application of modern information and communication technologies in industrial processes and manufacturing environments. It involves the integration of various IT systems, software, and hardware components to optimize and automate industrial operations, enhance productivity, increase efficiency, and improve overall business performance.
The goal of industrial IT is to create a more interconnected, data-driven, and efficient industrial environment. It can be applied across various industries, including manufacturing, energy, transportation, healthcare, agriculture, and more.
The integration of technology into industrial processes can lead to cost savings, improved product quality, increased safety, reduced downtime, and better utilization of resources.
Industrial IT monitoring plays a crucial role in maintaining and optimizing the performance of industrial processes, systems, and equipment. It involves the continuous collection, analysis, and visualization of data from various sources within an industrial environment.
The primary purpose of industrial IT monitoring is to ensure that operations are running smoothly, identify potential issues or anomalies, and enable timely intervention to prevent disruptions.
Industrial IT monitoring is also a proactive approach to managing industrial processes and equipment. It enables companies to enhance efficiency, reduce downtime, increase product quality, and maintain a competitive edge by leveraging real-time data and insights for continuous improvement.
IT/OT convergence, referring to the integration of Information Technology (IT) and Operational Technology (OT) systems, offers several compelling benefits for organizations in various industries. Here are some reasons why you should consider IT/OT convergence:
- Improved visibility and decision-making: Converging IT and OT systems provides a unified view of both business operations and industrial processes. This comprehensive visibility allows for better-informed decision-making, as you can understand how IT data (like business metrics) and OT data (like production metrics) interact and impact each other.
- Efficient data utilization: IT systems are adept at handling and analyzing large volumes of data, while OT systems generate vast amounts of operational data. Convergence enables the efficient utilization of data from both domains, leading to insights that were previously hidden when the systems were separate.
- Enhanced efficiency and productivity: When IT and OT systems are integrated, processes can be streamlined and automated more effectively. This leads to increased operational efficiency, reduced manual intervention, and ultimately higher productivity.
- Predictive maintenance: Converged systems enable the implementation of predictive maintenance strategies. By analyzing data from IT and OT sources, you can predict equipment failures and schedule maintenance activities before issues cause downtime or disruptions.
- Cost savings: By optimizing operations through data-driven decisions, reducing downtime, and minimizing equipment failures, IT/OT convergence can lead to significant cost savings in terms of maintenance, energy consumption, and resource utilization.
- Security improvements: While convergence increases connectivity, it also highlights the importance of robust cybersecurity measures. By addressing security concerns across both IT and OT domains, you can enhance overall system resilience and reduce vulnerabilities.
- Adaptation to industry trends: Modern industries are becoming more digitalized and interconnected. IT/OT convergence positions your organization to adapt to these industry trends effectively and remain competitive.
An industrial IT monitoring tool like Paessler PRTG can provide you with a range of benefits:
- Real-time visibility: An industrial IT monitoring tool allows you to monitor your industrial processes and equipment in real time. You can visualize critical data such as temperatures, pressures, flow rates, and other process variables, giving you an instant overview of your operations.
- Anomaly detection: The monitoring tool can automatically detect anomalies or deviations from normal operating conditions. This early detection helps you identify potential issues before they escalate into larger problems, allowing for timely intervention and maintenance.
- Data analytics: Industrial IT monitoring tools often include analytics capabilities that allow you to perform in-depth analysis of your data. You can identify patterns, correlations, and trends that can guide decision-making for process improvements and operational strategies.
- Remote monitoring: Many monitoring tools offer remote access, enabling you to monitor your operations from anywhere. This is particularly useful for overseeing multiple sites or when you need to make quick decisions while off-site.
- Alerts and notifications: The tool can send alerts and notifications when predefined thresholds are exceeded or anomalies are detected. This ensures that you're promptly informed about critical situations that require attention.
- Regulatory compliance: For industries with regulatory requirements, monitoring tools can help you collect and document the necessary data to meet compliance standards. This simplifies reporting and auditing processes.
- Data visualization: Monitoring tools often include customizable dashboards and visualizations that allow you to present data in a clear and understandable format. Visualizations make it easier to track key performance indicators and make informed decisions.
- Improved decision-making: Access to real-time and historical data empowers you to make informed decisions based on accurate information. This can lead to better strategic planning and operational execution.
- Integration with other systems: Many monitoring tools can integrate with other software systems, such as ERP (Enterprise Resource Planning) or CMMS (Computerized Maintenance Management System), creating a unified ecosystem that enhances overall operational efficiency.
In PRTG, “sensors” are the basic monitoring elements. One sensor usually monitors one measured value in your network, for example the traffic of a switch port, the CPU load of a server, or the free space on a disk drive.
On average, you need about 5-10 sensors per device or one sensor per switch port.
Get more deep-dive information about industrial IT monitoring
Watch this free webinar to get an overview of our PRTG sensors for industrial IT (MQTT, Modbus, OPC UA, and more). In addition, we’ll show you use cases to demonstrate how these sensors can help you master your daily challenges in IT and OT monitoring.
For more insights into and information about PRTG in the industrial sector, have a look at our industrial resource center page. Find out about use cases, industrial IT knowledge, industrial alliances, and Paessler-recommended industrial IT partners.