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  • 1 Welcome to PRTG Network Monitor
    • 1.1 About this Document
    • 1.2 Key Features
    • 1.3 New in This Version
    • 1.4 Available Licenses
    • 1.5 System Requirements
      • 1.5.1 Detailed System Requirements
    • 1.6 Introduction: Monitoring with PRTG
  • 2 Quick Start Guide
    • 2.1 Step 1: Download, Installation, and First Login
    • 2.2 Step 2: Smart Setup
  • 3 Using PRTG hosted by Paessler
    • 3.1 Create a PRTG hosted by Paessler Instance
    • 3.2 Manage a PRTG hosted by Paessler Subscription
    • 3.3 Use Multi-Factor Authentication with PRTG hosted by Paessler
  • 4 Installing the Software
    • 4.1 Download PRTG
    • 4.2 Update From Previous Versions
    • 4.3 Install a PRTG Core Server
    • 4.4 Install a Cluster
    • 4.5 Enter a License Key
    • 4.6 Activate the Product
    • 4.7 Install a Remote Probe
    • 4.8 Uninstall PRTG Products
  • 5 Understanding Basic Concepts
    • 5.1 Architecture and User Interfaces
    • 5.2 Cluster
    • 5.3 Object Hierarchy
    • 5.4 Inheritance of Settings
    • 5.5 Tags
    • 5.6 Dependencies
    • 5.7 Scheduling
    • 5.8 Notifying
      • 5.8.1 Alerts
    • 5.9 Access Rights Management
    • 5.10 Data Reporting
    • 5.11 IPv6
  • 6 Basic Procedures
    • 6.1 Login
    • 6.2 SSL Certificate Warning
    • 6.3 Welcome Page
      • 6.3.1 Customer Service
    • 6.4 General Layout
    • 6.5 Sensor States
    • 6.6 Review Monitoring Data
    • 6.7 Historic Data Reports
    • 6.8 Similar Sensors
    • 6.9 Recommended Sensors
    • 6.10 Object Settings
    • 6.11 Alarms
    • 6.12 System Information
    • 6.13 Logs
    • 6.14 Tickets
    • 6.15 Working with Table Lists
    • 6.16 Object Selector
    • 6.17 Priority and Favorites
    • 6.18 Pause
    • 6.19 Context Menus
    • 6.20 Hover Popup
    • 6.21 Main Menu Structure
  • 7 Device and Sensor Setup
    • 7.1 Auto-Discovery
    • 7.2 Create Objects Manually
      • 7.2.1 Add a Group
      • 7.2.2 Add a Device
      • 7.2.3 Add a Sensor
    • 7.3 Manage Device Tree
    • 7.4 Root Group Settings
    • 7.5 Probe Settings
    • 7.6 Group Settings
    • 7.7 Device Settings
    • 7.8 Sensor Settings
      • 7.8.1 Active Directory Replication Errors Sensor
      • 7.8.2 ADO SQL v2 Sensor
      • 7.8.3 Amazon CloudWatch Alarm Sensor
      • 7.8.4 Amazon CloudWatch EBS Sensor
      • 7.8.5 Amazon CloudWatch EC2 Sensor
      • 7.8.6 Amazon CloudWatch ElastiCache Sensor
      • 7.8.7 Amazon CloudWatch ELB Sensor
      • 7.8.8 Amazon CloudWatch RDS Sensor
      • 7.8.9 Amazon CloudWatch SNS Sensor
      • 7.8.10 Amazon CloudWatch SQS Sensor
      • 7.8.11 AWS Cost Sensor
      • 7.8.12 Business Process Sensor
      • 7.8.13 Cisco IP SLA Sensor
      • 7.8.14 Citrix XenServer Host Sensor
      • 7.8.15 Citrix XenServer Virtual Machine Sensor
      • 7.8.16 Cloud HTTP Sensor
      • 7.8.17 Cloud HTTP v2 Sensor
      • 7.8.18 Cloud Ping Sensor
      • 7.8.19 Cloud Ping v2 Sensor
      • 7.8.20 Cluster Health Sensor
      • 7.8.21 Common SaaS Sensor
      • 7.8.22 Core Health Sensor
      • 7.8.23 Dell EMC Unity File System v2 Sensor
      • 7.8.24 Dell EMC Unity Storage Capacity v2 Sensor
      • 7.8.25 Dell EMC Unity Storage LUN v2 Sensor
      • 7.8.26 Dell EMC Unity Storage Pool v2 Sensor
      • 7.8.27 Dell PowerVault MDi Logical Disk Sensor
      • 7.8.28 Dell PowerVault MDi Physical Disk Sensor
      • 7.8.29 DHCP Sensor
      • 7.8.30 DICOM Bandwidth Sensor
      • 7.8.31 DICOM C-ECHO Sensor
      • 7.8.32 DICOM Query/Retrieve Sensor
      • 7.8.33 DNS Sensor
      • 7.8.34 DNS v2 Sensor
      • 7.8.35 Docker Container Status Sensor
      • 7.8.36 Dropbox Sensor
      • 7.8.37 Enterprise Virtual Array Sensor
      • 7.8.38 Event Log (Windows API) Sensor
      • 7.8.39 Exchange Backup (PowerShell) Sensor
      • 7.8.40 Exchange Database (PowerShell) Sensor
      • 7.8.41 Exchange Database DAG (PowerShell) Sensor
      • 7.8.42 Exchange Mail Queue (PowerShell) Sensor
      • 7.8.43 Exchange Mailbox (PowerShell) Sensor
      • 7.8.44 Exchange Public Folder (PowerShell) Sensor
      • 7.8.45 EXE/Script Sensor
      • 7.8.46 EXE/Script Advanced Sensor
      • 7.8.47 File Sensor
      • 7.8.48 File Content Sensor
      • 7.8.49 Folder Sensor
      • 7.8.50 FTP Sensor
      • 7.8.51 FTP Server File Count Sensor
      • 7.8.52 GitLab Build Status Sensor
      • 7.8.53 Google Analytics Sensor
      • 7.8.54 Google Drive Sensor
      • 7.8.55 HL7 Sensor
      • 7.8.56 HTTP Sensor
      • 7.8.57 HTTP Advanced Sensor
      • 7.8.58 HTTP Apache ModStatus PerfStats Sensor
      • 7.8.59 HTTP Apache ModStatus Totals Sensor
      • 7.8.60 HTTP Content Sensor
      • 7.8.61 HTTP Data Advanced Sensor
      • 7.8.62 HTTP Full Web Page Sensor
      • 7.8.63 HTTP IoT Push Data Advanced Sensor
      • 7.8.64 HTTP Push Count Sensor
      • 7.8.65 HTTP Push Data Sensor
      • 7.8.66 HTTP Push Data Advanced Sensor
      • 7.8.67 HTTP Transaction Sensor
      • 7.8.68 HTTP XML/REST Value Sensor
      • 7.8.69 Hyper-V Cluster Shared Volume Disk Free Sensor
      • 7.8.70 Hyper-V Host Server Sensor
      • 7.8.71 Hyper-V Virtual Machine Sensor
      • 7.8.72 Hyper-V Virtual Network Adapter Sensor
      • 7.8.73 Hyper-V Virtual Storage Device Sensor
      • 7.8.74 IMAP Sensor
      • 7.8.75 IP on DNS Blacklist Sensor
      • 7.8.76 IPFIX Sensor
      • 7.8.77 IPFIX (Custom) Sensor
      • 7.8.78 IPMI System Health Sensor
      • 7.8.79 jFlow v5 Sensor
      • 7.8.80 jFlow v5 (Custom) Sensor
      • 7.8.81 LDAP Sensor
      • 7.8.82 Microsoft 365 Service Status Sensor
      • 7.8.83 Microsoft 365 Service Status Advanced Sensor
      • 7.8.84 Microsoft OneDrive Sensor
      • 7.8.85 Microsoft SQL v2 Sensor
      • 7.8.86 MQTT Round Trip Sensor
      • 7.8.87 MQTT Statistics Sensor
      • 7.8.88 MQTT Subscribe Custom Sensor
      • 7.8.89 MySQL v2 Sensor
      • 7.8.90 NetApp Aggregate Sensor
      • 7.8.91 NetApp I/O Sensor
      • 7.8.92 NetApp LIF Sensor
      • 7.8.93 NetApp LUN Sensor
      • 7.8.94 NetApp NIC Sensor
      • 7.8.95 NetApp Physical Disk Sensor
      • 7.8.96 NetApp SnapMirror Sensor
      • 7.8.97 NetApp System Health Sensor
      • 7.8.98 NetApp Volume Sensor
      • 7.8.99 NetFlow v5 Sensor
      • 7.8.100 NetFlow v5 (Custom) Sensor
      • 7.8.101 NetFlow v9 Sensor
      • 7.8.102 NetFlow v9 (Custom) Sensor
      • 7.8.103 Oracle SQL v2 Sensor
      • 7.8.104 Oracle Tablespace Sensor
      • 7.8.105 Packet Sniffer Sensor
      • 7.8.106 Packet Sniffer (Custom) Sensor
      • 7.8.107 PerfCounter Custom Sensor
      • 7.8.108 PerfCounter IIS Application Pool Sensor
      • 7.8.109 Ping Sensor
      • 7.8.110 Ping Jitter Sensor
      • 7.8.111 POP3 Sensor
      • 7.8.112 Port Sensor
      • 7.8.113 Port Range Sensor
      • 7.8.114 PostgreSQL Sensor
      • 7.8.115 Probe Health Sensor
      • 7.8.116 Python Script Advanced Sensor
      • 7.8.117 QoS (Quality of Service) One Way Sensor
      • 7.8.118 QoS (Quality of Service) Round Trip Sensor
      • 7.8.119 RADIUS v2 Sensor
      • 7.8.120 RDP (Remote Desktop) Sensor
      • 7.8.121 REST Custom Sensor
      • 7.8.122 REST Dell EMC Capacity Sensor
      • 7.8.123 REST Dell EMC File System Sensor
      • 7.8.124 REST Dell EMC LUN Sensor
      • 7.8.125 REST Dell EMC Pool Sensor
      • 7.8.126 REST Dell EMC System Health Sensor
      • 7.8.127 Sensor Factory Sensor
      • 7.8.128 sFlow Sensor
      • 7.8.129 sFlow (Custom) Sensor
      • 7.8.130 SFTP Secure File Transfer Protocol Sensor
      • 7.8.131 Share Disk Free Sensor
      • 7.8.132 SIP Options Ping Sensor
      • 7.8.133 SMTP Sensor
      • 7.8.134 SMTP&IMAP Round Trip Sensor
      • 7.8.135 SMTP&POP3 Round Trip Sensor
      • 7.8.136 SNMP APC Hardware Sensor
      • 7.8.137 SNMP Buffalo TS System Health Sensor
      • 7.8.138 SNMP Cisco ADSL Sensor
      • 7.8.139 SNMP Cisco ASA VPN Connections Sensor
      • 7.8.140 SNMP Cisco ASA VPN Traffic Sensor
      • 7.8.141 SNMP Cisco ASA VPN Users Sensor
      • 7.8.142 SNMP Cisco CBQoS Sensor
      • 7.8.143 SNMP Cisco System Health Sensor
      • 7.8.144 SNMP Cisco UCS Blade Sensor
      • 7.8.145 SNMP Cisco UCS Chassis Sensor
      • 7.8.146 SNMP Cisco UCS Physical Disk Sensor
      • 7.8.147 SNMP Cisco UCS System Health Sensor
      • 7.8.148 SNMP CPU Load Sensor
      • 7.8.149 SNMP Custom Sensor
      • 7.8.150 SNMP Custom Advanced Sensor
      • 7.8.151 SNMP Custom String Sensor
      • 7.8.152 SNMP Custom String Lookup Sensor
      • 7.8.153 SNMP Custom Table Sensor
      • 7.8.154 SNMP Dell EqualLogic Logical Disk Sensor
      • 7.8.155 SNMP Dell EqualLogic Member Health Sensor
      • 7.8.156 SNMP Dell EqualLogic Physical Disk Sensor
      • 7.8.157 SNMP Dell Hardware Sensor
      • 7.8.158 SNMP Dell PowerEdge Physical Disk Sensor
      • 7.8.159 SNMP Dell PowerEdge System Health Sensor
      • 7.8.160 SNMP Disk Free Sensor
      • 7.8.161 SNMP Fujitsu System Health v2 Sensor
      • 7.8.162 SNMP Hardware Status Sensor
      • 7.8.163 SNMP HP LaserJet Hardware Sensor
      • 7.8.164 SNMP HPE BladeSystem Blade Sensor
      • 7.8.165 SNMP HPE BladeSystem Enclosure System Health Sensor
      • 7.8.166 SNMP HPE ProLiant Logical Disk Sensor
      • 7.8.167 SNMP HPE ProLiant Memory Controller Sensor
      • 7.8.168 SNMP HPE ProLiant Network Interface Sensor
      • 7.8.169 SNMP HPE ProLiant Physical Disk Sensor
      • 7.8.170 SNMP HPE ProLiant System Health Sensor
      • 7.8.171 SNMP IBM System X Logical Disk Sensor
      • 7.8.172 SNMP IBM System X Physical Disk Sensor
      • 7.8.173 SNMP IBM System X Physical Memory Sensor
      • 7.8.174 SNMP IBM System X System Health Sensor
      • 7.8.175 SNMP interSeptor Pro Environment Sensor
      • 7.8.176 SNMP Juniper NS System Health Sensor
      • 7.8.177 SNMP LenovoEMC Physical Disk Sensor
      • 7.8.178 SNMP LenovoEMC System Health Sensor
      • 7.8.179 SNMP Library Sensor
      • 7.8.180 SNMP Linux Disk Free Sensor
      • 7.8.181 SNMP Linux Load Average Sensor
      • 7.8.182 SNMP Linux Meminfo Sensor
      • 7.8.183 SNMP Linux Physical Disk Sensor
      • 7.8.184 SNMP Memory Sensor
      • 7.8.185 SNMP NetApp Disk Free Sensor
      • 7.8.186 SNMP NetApp Enclosure Sensor
      • 7.8.187 SNMP NetApp I/O Sensor
      • 7.8.188 SNMP NetApp License Sensor
      • 7.8.189 SNMP NetApp Logical Unit Sensor
      • 7.8.190 SNMP NetApp Network Interface Sensor
      • 7.8.191 SNMP NetApp System Health Sensor
      • 7.8.192 SNMP Nutanix Cluster Health Sensor
      • 7.8.193 SNMP Nutanix Hypervisor Sensor
      • 7.8.194 SNMP Poseidon Environment Sensor
      • 7.8.195 SNMP Printer Sensor
      • 7.8.196 SNMP QNAP Logical Disk Sensor
      • 7.8.197 SNMP QNAP Physical Disk Sensor
      • 7.8.198 SNMP QNAP System Health Sensor
      • 7.8.199 SNMP RMON Sensor
      • 7.8.200 SNMP SonicWall System Health Sensor
      • 7.8.201 SNMP SonicWall VPN Traffic Sensor
      • 7.8.202 SNMP Synology Logical Disk Sensor
      • 7.8.203 SNMP Synology Physical Disk Sensor
      • 7.8.204 SNMP Synology System Health Sensor
      • 7.8.205 SNMP System Uptime Sensor
      • 7.8.206 SNMP Traffic Sensor
      • 7.8.207 SNMP Trap Receiver Sensor
      • 7.8.208 SNMP Windows Service Sensor
      • 7.8.209 SNTP Sensor
      • 7.8.210 SSH Disk Free Sensor
      • 7.8.211 SSH INodes Free Sensor
      • 7.8.212 SSH Load Average Sensor
      • 7.8.213 SSH Meminfo Sensor
      • 7.8.214 SSH Remote Ping Sensor
      • 7.8.215 SSH SAN Enclosure Sensor
      • 7.8.216 SSH SAN Logical Disk Sensor
      • 7.8.217 SSH SAN Physical Disk Sensor
      • 7.8.218 SSH SAN System Health Sensor
      • 7.8.219 SSH Script Sensor
      • 7.8.220 SSH Script Advanced Sensor
      • 7.8.221 SSL Certificate Sensor
      • 7.8.222 SSL Security Check Sensor
      • 7.8.223 Syslog Receiver Sensor
      • 7.8.224 System Health Sensor
      • 7.8.225 TFTP Sensor
      • 7.8.226 Traceroute Hop Count Sensor
      • 7.8.227 VMware Datastore (SOAP) Sensor
      • 7.8.228 VMware Host Hardware (WBEM) Sensor
      • 7.8.229 VMware Host Hardware Status (SOAP) Sensor
      • 7.8.230 VMware Host Performance (SOAP) Sensor
      • 7.8.231 VMware Virtual Machine (SOAP) Sensor
      • 7.8.232 Windows CPU Load Sensor
      • 7.8.233 Windows IIS 6.0 SMTP Received Sensor
      • 7.8.234 Windows IIS 6.0 SMTP Sent Sensor
      • 7.8.235 Windows IIS Application Sensor
      • 7.8.236 Windows MSMQ Queue Length Sensor
      • 7.8.237 Windows Network Card Sensor
      • 7.8.238 Windows Pagefile Sensor
      • 7.8.239 Windows Physical Disk I/O Sensor
      • 7.8.240 Windows Print Queue Sensor
      • 7.8.241 Windows Process Sensor
      • 7.8.242 Windows System Uptime Sensor
      • 7.8.243 Windows Updates Status (PowerShell) Sensor
      • 7.8.244 WMI Battery Sensor
      • 7.8.245 WMI Custom Sensor
      • 7.8.246 WMI Custom String Sensor
      • 7.8.247 WMI Disk Health Sensor
      • 7.8.248 WMI Event Log Sensor
      • 7.8.249 WMI Exchange Server Sensor
      • 7.8.250 WMI Exchange Transport Queue Sensor
      • 7.8.251 WMI File Sensor
      • 7.8.252 WMI Free Disk Space (Multi Disk) Sensor
      • 7.8.253 WMI HDD Health Sensor
      • 7.8.254 WMI Logical Disk I/O Sensor
      • 7.8.255 WMI Memory Sensor
      • 7.8.256 WMI Microsoft SQL Server 2005 Sensor (Deprecated)
      • 7.8.257 WMI Microsoft SQL Server 2008 Sensor
      • 7.8.258 WMI Microsoft SQL Server 2012 Sensor
      • 7.8.259 WMI Microsoft SQL Server 2014 Sensor
      • 7.8.260 WMI Microsoft SQL Server 2016 Sensor
      • 7.8.261 WMI Microsoft SQL Server 2017 Sensor
      • 7.8.262 WMI Microsoft SQL Server 2019 Sensor
      • 7.8.263 WMI Remote Ping Sensor
      • 7.8.264 WMI Security Center Sensor
      • 7.8.265 WMI Service Sensor
      • 7.8.266 WMI Share Sensor
      • 7.8.267 WMI SharePoint Process Sensor
      • 7.8.268 WMI Storage Pool Sensor
      • 7.8.269 WMI Terminal Services (Windows 2008+) Sensor
      • 7.8.270 WMI Terminal Services (Windows XP/Vista/2003) Sensor
      • 7.8.271 WMI UTC Time Sensor
      • 7.8.272 WMI Vital System Data v2 Sensor
      • 7.8.273 WMI Volume Sensor
      • 7.8.274 WSUS Statistics Sensor
      • 7.8.275 Zoom Service Status Sensor
    • 7.9 Additional Sensor Types (Custom Sensors)
    • 7.10 Sensor Channel Settings
    • 7.11 Sensor Notification Triggers Settings
  • 8 Advanced Procedures
    • 8.1 Toplists
    • 8.2 Arrange Objects
    • 8.3 Clone Object
    • 8.4 Multi-Edit
    • 8.5 Create Device Template
    • 8.6 Show Dependencies
    • 8.7 Geo Maps
    • 8.8 Notifications
      • 8.8.1 Setting up Notifications Based on Sensor Limits: Example
      • 8.8.2 Setting up Notifications Based on Libraries: Example
    • 8.9 Libraries
      • 8.9.1 Libraries Step By Step
      • 8.9.2 Management
      • 8.9.3 Libraries and Node Settings
      • 8.9.4 Context Menus
    • 8.10 Reports
      • 8.10.1 Reports Step By Step
      • 8.10.2 View and Run Reports
      • 8.10.3 Report Settings
    • 8.11 Maps
      • 8.11.1 Maps Step By Step
      • 8.11.2 Map Designer
      • 8.11.3 Maps Settings
    • 8.12 Setup
      • 8.12.1 Account Settings
        • 8.12.1.1 My Account
        • 8.12.1.2 Notification Templates
        • 8.12.1.3 Notification Contacts
        • 8.12.1.4 Schedules
      • 8.12.2 System Administration
        • 8.12.2.1 User Interface
        • 8.12.2.2 Monitoring
        • 8.12.2.3 Notification Delivery
        • 8.12.2.4 Core & Probes
        • 8.12.2.5 User Accounts
        • 8.12.2.6 User Groups
        • 8.12.2.7 Administrative Tools
        • 8.12.2.8 Cluster
      • 8.12.3 PRTG Status
        • 8.12.3.1 System Status
        • 8.12.3.2 Cluster Status
      • 8.12.4 Licensing Status and Settings
      • 8.12.5 Auto-Update
      • 8.12.6 Optional Downloads
      • 8.12.7 Help and Support Center
      • 8.12.8 Contact Support
  • 9 PRTG Desktop
  • 10 PRTG Apps for Mobile Network Monitoring
  • 11 Desktop Notifications
  • 12 Sensor Technologies
    • 12.1 Monitoring via SNMP
      • 12.1.1 Choosing the Right SNMP Sensor
    • 12.2 Monitoring via WMI
    • 12.3 Monitoring via SSH
    • 12.4 Monitoring Bandwidth via Packet Sniffing
    • 12.5 Monitoring Bandwidth via xFlows
    • 12.6 Bandwidth Monitoring Comparison
    • 12.7 Monitoring Quality of Service and VoIP
    • 12.8 Monitoring Email Round Trip
    • 12.9 Monitoring Backups
    • 12.10 Monitoring Virtual Environments
    • 12.11 Monitoring Databases
    • 12.12 Monitoring Syslogs and SNMP Traps
    • 12.13 Monitoring via Push
    • 12.14 Monitoring via HTTP
  • 13 PRTG Administration Tool
    • 13.1 PRTG Administration Tool on Core Server System
    • 13.2 PRTG Administration Tool on Remote Probe Systems
  • 14 Advanced Topics
    • 14.1 Active Directory Integration
    • 14.2 Application Programming Interface (API) Definition
      • 14.2.1 HTTP API
      • 14.2.2 Live Data
        • 14.2.2.1 Single Object Property
        • 14.2.2.2 Single Object Status
        • 14.2.2.3 Multiple Object Property or Status
        • 14.2.2.4 System Information
      • 14.2.3 Live Graphs
      • 14.2.4 Historic Data
      • 14.2.5 Object Manipulation
      • 14.2.6 Custom Sensors
      • 14.2.7 Custom Notifications
      • 14.2.8 Mini Probe API
    • 14.3 Filter Rules for xFlow, IPFIX, and Packet Sniffer Sensors
    • 14.4 Channel Definitions for xFlow, IPFIX, and Packet Sniffer Sensors
    • 14.5 Define IP Ranges
    • 14.6 Define Lookups
    • 14.7 Regular Expressions
    • 14.8 Calculating Percentiles
    • 14.9 Add Remote Probe
      • 14.9.1 Remote Probes and Multiple Probes
      • 14.9.2 Remote Probe Setup via Device Tools
    • 14.10 Failover Cluster Configuration
      • 14.10.1 Failover Cluster Step by Step
    • 14.11 Data Storage
    • 14.12 PRTG Housekeeping
    • 14.13 Using Your Own SSL Certificate with the PRTG Web Server
  • 15 Appendix
    • 15.1 Differences between PRTG on premises and PRTG hosted by Paessler
    • 15.2 Glossary
    • 15.3 Legal Notices
    • 15.4 List of Abbreviations
    • 15.5 List of Available Sensor Types
    • 15.6 List of Default Ports
    • 15.7 List of Icons
    • 15.8 List of Placeholders for Notifications
    • 15.9 List of Sensors in the Beta Status
    • 15.10 List of Sensors with IPv6 Support
    • 15.11 Support and Troubleshooting


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