PRTG Manual: Data Storage

PRTG stores the monitoring configuration, monitoring data, logs, tickets, and reports, as well as support and debug data into different folders on the core server or the system running a Remote Probe. Additionally, there is data from PRTG in the program directory (for example, scripts for your custom sensors) and in the Windows registry.

icon-book-bulbYou can find data in different locations. For detailed information, see the Knowledge Base: How and where does PRTG store its data?

icon-prtg-on-demandYou cannot access these directories on the PRTG hosted by Paessler core server system.

PRTG Program Directory

32-bit systems:

%programfiles%\PRTG Network Monitor

64-bit systems:

%programfiles(x86)%\PRTG Network Monitor

icon-i-roundThese are the default paths. If you specified another installation directory, you will find your data there.

PRTG Data Folder

On Windows Vista (not officially supported), Windows 7, Windows Server 2008 R2, Windows 8, Windows 8.1, Windows Server 2012, Windows 10, Windows Server 2016, or Windows Server 2019:

%programdata%\Paessler\PRTG Network Monitor

On Windows XP and Windows Server 2003 (both are not officially supported):

%ALLUSERSPROFILE%\Application data\Paessler\PRTG Network Monitor

icon-i-roundThese are the default paths, depending on your Windows version. If you specified a custom path for data storage, you need to look it up in the PRTG Administration Tool on the Core Server tab. You will find the path there.

Windows Registry

System settings on 32-bit systems:

HKEY_LOCAL_MACHINE\SOFTWARE\Paessler\PRTG Network Monitor

System settings on 64-bit systems:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Paessler\PRTG Network Monitor

PRTG Desktop settings:

HKEY_CURRENT_USER\Software\Paessler\PRTGDesktop

HTTP Full Web Page Sensor: Cached Files

If you use the HTTP Full Web Page sensor, files might be cached in this directory:

C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5

More

Knowledge Base: How and where does PRTG store its data?

Advanced Topics