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Trusted by regional and site-based IT teams at manufacturers, hospitals, universities, retailers, and more - worldwide.
Your IT environment is growing — more sites, more cloud, more stakeholders demanding visibility. PRTG gives mid-market IT teams unified control across their entire infrastructure, without adding management overhead.
Most monitoring tools were built for either small teams or large enterprises. Mid-market IT teams fit neither box.
As you add offices, cloud workloads, and remote sites, your IT environment fragments. No single view means your team switches between tools — and blind spots create outage risk that goes undetected until users notice.
When problems are reported by users instead of caught by your monitoring, your team goes into reactive mode. Leadership loses confidence. Strategic work never happens.
Leadership needs to see uptime, performance, and ROI — not just hear about it after an incident. Without clear dashboards and structured reporting, IT stays invisible to the business until something goes wrong.
PRTG is built for the complexity you actually have – without the overhead you can’t afford.
PRTG’s dashboards and maps consolidate monitoring data from all your sites and systems into a single view. IT leadership gets operational visibility without needing to read technical reports. Your team gets the detail they need to diagnose and resolve issues fast.
PRTG gives your team visibility before things break.
Here are some of the most commonly used sensor types in mid-market environments. PRTG ships with 250+ in total – covering network, server, cloud, virtualization, application, and more.
The NetFlow v9 sensor receives traffic data from a NetFlow v9-compatible device and shows the traffic by type. This sensor has several filter options to divide traffic into different channels. It can show the following and more:
The sFlow sensor receives traffic data from an sFlow v5-compatible device and shows the traffic by type. This sensor has several filter options to divide traffic into different channels. It can show the following and more:
The IPFIX sensor receives traffic data from an Internet Protocol Flow Information Export (IPFIX) compatible device and shows traffic by type. It can show the following and more:
The VMware Host Hardware Status (SOAP) sensor monitors the hardware status of a VMware host server using the Simple Object Access Protocol (SOAP). It gives you a general status overview of the host. It can show the following:
The Microsoft 365 Service Status sensor accesses the Microsoft API to monitor the overall status of all services of a Microsoft 365 subscription. It can show the following:
The SNMP Traffic v2 sensor monitors bandwidth and traffic on a device. It can show the following:
The RDP (Remote Desktop) sensor monitors remote desktop services such as Remote Desktop Protocol (RDP) or Terminal Services Client. It can show the following:
See all 250+ sensor types in the PRTG Sensor Manual
PRTG is flexible enough to cover the monitoring scenarios that matter most to growing IT teams.
See how organizations similar to yours use PRTG to keep their infrastructure running and their leadership informed.
Hume Bank uses PRTG to keep watch over its entire branch network — servers, switches, routers, applications, and even ATMs and Eftpos terminals — from a single dashboard. If an ATM goes down in one branch, the team knows immediately and can act before it affects customers.
Fulham Football Club runs a surprisingly complex IT setup behind the scenes — three sites and two data centers running VMware, EMC storage, and Juniper switches — all kept running smoothly with PRTG. Proof that a small IT team can support a big operation without needing big-enterprise headcount.
Centroflora, a Brazilian manufacturer of botanical extracts, used to send technicians out to physically inspect Siemens PLCs every time something went wrong — a process that could take 6 or 7 hours to diagnose an error. With PRTG unifying factory-floor and IT monitoring on one dashboard, that dropped to minutes — and cut power costs by 3–4% along the way.
“Excellent tool for detailed monitoring. Alarms and notifications work greatly. Equipment addition is straight forward and server initial setup is very easy. ...feel safe to purchase it if you intend to monitor a large networking landscape.”
Want proof before you roll this out to the whole team? These resources show you what to expect.
See PRTG in a scenario that mirrors a lean IT team — one dashboard, fast setup, no dedicated monitoring staff needed.
Step-by-step guide for deploying PRTG in your environment — including auto-discovery and first sensor setup.
Talk to a Paessler monitoring expert who understands growing IT environments — and can help you make the case to leadership.
Yes. PRTG supports distributed monitoring through Remote Probes — lightweight agents you install at each site that report back to your central PRTG core installation. This means you can monitor all your offices, data centers, and remote sites from one place, without deploying a full PRTG server at each location.
PRTG monitors both from the same interface. It includes native sensors for AWS CloudWatch, Microsoft Azure, and Microsoft 365 alongside SNMP, WMI, and SSH sensors for your on-premises network devices and servers. Your team gets a unified view of the whole environment — cloud and on-prem — without switching between tools.
Yes. PRTG includes built-in reporting that generates uptime, availability, and performance reports in PDF or CSV format. Operational dashboards can be customized to show the metrics most relevant to your stakeholders. For senior leadership, PRTG’s maps and dashboards provide a real-time, color-coded overview of infrastructure health.
Most mid-market teams have PRTG up and running within a day. Auto-discovery handles device detection automatically. Remote Probes can be deployed to branch locations in minutes. No consultants or specialist engineers are required — PRTG is designed to be installed, configured, and managed by your own IT team.
PRTG sends alerts via email, SMS, HTTP actions, and webhooks, making it compatible with most ITSM and ticketing platforms. It works alongside tools like ServiceNow, Jira Service Management, PagerDuty, OpsGenie, Slack, and Microsoft Teams. PRTG can also send syslog and SNMP trap data to SIEM systems for security monitoring workflows.
PRTG scales on a sensor-based model — you add sensors as you add infrastructure, without architectural changes or added management complexity. Many customers start with a few hundred sensors and grow to thousands across multiple sites and cloud environments, using the same PRTG installation throughout.
Deploy in hours across servers, cloud, and network. Scale up without switching tools.
