PRTG Manual: REST Custom Sensor

REST Configuration

Select a REST configuration file from the list. The sensor uses it to map the JSON or XML result from the REST query to sensor values.

The default REST configuration file is channelDiscovery. If you select this file, the sensor parses the returned JSON or XML and automatically creates channels based on available values: one channel for each number and boolean for strings if they are convertible into numbers.

This list shows all REST configuration files that are available in the \Custom Sensors\rest subfolder of the PRTG program directory on the probe system. For the files to appear in this list, store the files as JSON template (*.template) in this subfolder.

To use custom REST configurations in PRTG Hosted Monitor, contact the Paessler support team, or add this sensor to a remote probe instead and save the file on the remote probe system.

To show the expected values and sensor status, your files must return the expected JSON format. Channels, values, and messages must be embedded in valid JSON using JSONPath. For details, see section Define Channels and Select Channel Values.

For detailed information on how to create custom sensors and for the return format, see section Custom Sensors.

If you use custom sensors on the cluster probe, copy your files to every cluster node.

Sensor Name

Enter a meaningful name to identify the sensor. By default, PRTG shows this name in the device tree, as well as in alarms, logs, notifications, reports, maps, libraries, and tickets.

If the name contains angle brackets (<>), PRTG replaces them with braces ({}) for security reasons. For more information, see the Knowledge Base: What security features does PRTG include?

Parent Tags

Shows tags that the sensor inherits from its parent device, parent group, and parent probe.

This setting is for your information only. You cannot change it.

Tags

Enter one or more tags. Confirm each tag with the Spacebar key, a comma, or the Enter key. You can use tags to group objects and use tag-filtered views later on. Tags are not case-sensitive. Tags are automatically inherited.

It is not possible to enter tags with a leading plus (+) or minus (-) sign, nor tags with parentheses (()) or angle brackets (<>).

For performance reasons, it can take some minutes until you can filter for new tags that you added.

The sensor has the following default tags that are automatically predefined in the sensor's settings when you add the sensor:

• restcustomsensor
• restsensor

Priority

Select a priority for the sensor. This setting determines the position of the sensor in lists. The highest priority is at the top of a list. Choose from the lowest priority () to the highest priority ().

Request Method

Select an HTTP request method to determine how the sensor requests the REST API.

• GET (default): Use the GET method to request the REST API.
• POST: Use the POST method to request the REST API.

If you use the POST method, use the content type, for example application/x-www-form-urlencoded, as HTTP header. In section HTTP Headers, select Use custom HTTP headers and enter the content type in the Custom HTTP Headers field.

Postdata

This setting is only visible if you select POST above. Enter the data part for the POST request.

If you use the POST method, use the content type, for example application/x-www-form-urlencoded, as HTTP header. In section HTTP Headers, select Use custom HTTP headers and enter the content type in the Custom HTTP Headers field.

Request Protocol

Define the security protocol of the HTTP request:

• HTTP (default): Send the REST query via HTTP (not secure).
• HTTPS: Send the REST query via secure HTTPS.

Certificate Acceptance

This setting is only visible if you select HTTPS above. Select the kind of certificates that you want the sensor to accept for the connection:

• Accept trusted certificates only (default): Accept only trusted certificates issued by a certificate authority (CA).
• Accept all certificates: Accept all certificates, including self-signed certificates.

Authentication Method

Select the authentication method for access to the REST API:

• No authentication (default): Do not use any authentication for the request.
• Basic authentication: Use a user name and password for authentication.
• Basic authentication with Windows credentials from parent device: Use the Windows credentials from the parent device.
  For more information, see section Inheritance of Settings.
• Token: Use a JSON Web Token (JWT) or OAuth2 Bearer Token for authentication.

User Name

This setting is only visible if you select Basic authentication above. Enter a user name for the REST API. Enter a string.

Password

This setting is only visible if you select Basic authentication above. Enter a password for the REST API. Enter a string.

Token

This setting is only visible if you select Token above. Enter a JWT or OAuth2 Bearer Token that the REST API requires for authentication.

HTTP Headers

Define if you want to send custom HTTP headers to the target URL:

• Do not send custom HTTP headers
• Send custom HTTP headers

Custom HTTP Headers

This setting is only visible if you select Use custom HTTP headers above. Enter a list of custom HTTP headers with their respective values that you want to transmit to the target URL, each pair in one line. The syntax of a header-value pair is header1:value1.

If you enter more than one header-value pair, you must separate them with delimiters. The syntax is header1:value1|header2:value2|header3:value3

The sensor does not support the header field names user-agent, content-length, host.

Make sure that the HTTP header statement is valid. Otherwise, the sensor request cannot be successful.

If you select the POST Request Method setting above, enter the content type, for example application/x-www-form-urlencoded, as the custom HTTP header.

Timeout (Sec.)

Enter a timeout in seconds for the request. Enter an integer value. The maximum timeout value is 900 seconds (15 minutes).

If the reply takes longer than this value, the sensor cancels the request and shows a corresponding error message.

REST Query

Shows the REST query that this sensor executes. To change it, enter a valid query for the target REST API. The syntax is: [:port]/path[?var1=val1&...]

The sensor always inherits the first part of the address from the address of the parent device. Only enter the path to the REST endpoint of the parent device. You can override the port if necessary.

For example, if you add the sensor to a probe device, a query to the REST API of your PRTG installation that returns the number of sensors on the probe could look like this:

/api/table.json?id=1&passhash=<passhash>&username=<username>&content=sensorxref&noraw=1&filter_basetype=probe&columns=totalsens=textraw

REST Configuration

Shows the REST configuration file that the sensor uses to map the returned JSON or XML into sensor values.

PRTG shows this value for reference purposes only. If you need to change this value, add the sensor anew.

Result Handling

Define what PRTG does with the sensor result:

• Discard result: Do not store the sensor result.

• Store result: Store the last sensor result in the \Logs\sensors subfolder of the PRTG data directory on the probe system. The file names are Result of Sensor [ID].txt and Result of Sensor [ID].Data.txt. This setting is for debugging purposes. PRTG overwrites these files with each scanning interval.

This option is not available when the sensor runs on the hosted probe of a PRTG Hosted Monitor instance.

In a cluster, PRTG stores the result in the PRTG data directory of the master node.

Primary Channel

Select a channel from the list to define it as the primary channel. In the device tree, the last value of the primary channel is always displayed below the sensor's name. The available options depend on what channels are available for this sensor.

You can set a different primary channel later by clicking below a channel gauge on the sensor's Overview tab.

Graph Type

Define how different channels are shown for this sensor:

• Show channels independently (default): Show a graph for each channel.
• Stack channels on top of each other: Stack channels on top of each other to create a multi-channel graph. This generates a graph that visualizes the different components of your total traffic.
  You cannot use this option in combination with manual Vertical Axis Scaling (available in the channel settings).

Stack Unit

This setting is only visible if you enable Stack channels on top of each other as Graph Type. Select a unit from the list. All channels with this unit are stacked on top of each other. By default, you cannot exclude single channels from stacking if they use the selected unit. However, there is an advanced procedure to do so.

IP Address/DNS Name

Enter the IP address or Domain Name System (DNS) name of the proxy server. If you leave this field empty, HTTP sensors do not use a proxy.

Port

Enter the port number of the proxy. The default is 8080. Enter an integer value.

User Name

If the proxy requires authentication, enter the user name for the proxy login.

Only basic authentication is available. Enter a string or leave the field empty.

Password

If the proxy requires authentication, enter the password for the proxy login.

Only basic authentication is available. Enter a string or leave the field empty.

Scanning Interval

Select a scanning interval from the dropdown list. The scanning interval determines the amount of time that the sensor waits between two scans. Choose from:

• 30 seconds
• 60 seconds
• 5 minutes
• 10 minutes
• 15 minutes
• 30 minutes
• 1 hour
• 4 hours
• 6 hours
• 12 hours
• 24 hours

You can change the available intervals in the system administration on PRTG on premises installations.

If a Sensor Query Fails

Select the number of scanning intervals that the sensor has time to reach and to check a device again if a sensor query fails. Depending on the option that you select, the sensor can try to reach and to check a device again several times before the sensor shows the Down status. This can avoid false alarms if the monitored device only has temporary issues. For previous scanning intervals with failed requests, the sensor shows the Warning status. Choose from:

• Set sensor to down immediately: Set the sensor to the Down status immediately after the first request fails.
• Set sensor to warning for 1 interval, then set to down (recommended): Set the sensor to the Warning status after the first request fails. If the second request also fails, the sensor shows the Down status.
• Set sensor to warning for 2 intervals, then set to down: Set the sensor to the Down status only after the third request fails.
• Set sensor to warning for 3 intervals, then set to down: Set the sensor to the Down status only after the fourth request fails.
• Set sensor to warning for 4 intervals, then set to down: Set the sensor to the Down status only after the fifth request fails.
• Set sensor to warning for 5 intervals, then set to down: Set the sensor to the Down status only after the sixth request fails.

Sensors that monitor via Windows Management Instrumentation (WMI) always wait at least one scanning interval before they show the Down status. It is not possible to immediately set a WMI sensor to the Down status, so the first option does not apply to these sensors. All other options can apply.

If you define error limits for a sensor's channels, the sensor immediately shows the Down status. None of the interval options apply.

If a channel uses lookup values, the sensor immediately shows the Down status. None of the interval options apply.

Schedule

Select a schedule from the list. You can use schedules to monitor during a certain time span (days or hours) every week. Choose from:

• None
• Saturdays
• Sundays
• Weekdays
• Weekdays Eight-To-Eight (08:00 - 20:00)
• Weekdays Nights (17:00 - 09:00)
• Weekdays Nights (20:00 - 08:00)
• Weekdays Nine-To-Five (09:00 - 17:00)
• Weekends

You can create schedules, edit schedules, or pause monitoring for a specific time span. For more information, see section Schedules.

Maintenance Window

Select if you want to set up a one-time maintenance window. During a maintenance window, monitoring stops for the selected object and all child objects. They show the Paused status instead. Choose between:

• Do not set up a one-time maintenance window: Do not set up a one-time maintenance window. Monitoring is always active.
• Set up a one-time maintenance window: Set up a one-time maintenance window and pause monitoring. You can define a time span for the pause below.

To terminate an active maintenance window before the defined end date, change the time entry in Maintenance Ends to a date in the past.

Maintenance Begins

This setting is only visible if you enable Set up a one-time maintenance window above. Use the date time picker to enter the start date and time of the one-time maintenance window.

Maintenance Ends

This setting is only visible if you enable Set up a one-time maintenance window above. Use the date time picker to enter the end date and time of the one-time maintenance window.

Dependency Type

Select a dependency type. You can use dependencies to pause monitoring for an object depending on the status of a different object. You can choose from:

• Use parent: Use the dependency type of the parent object.
• Select a sensor: Use the dependency type of the parent object. Additionally, pause the current object if a specific sensor is in the Down status or in the Paused status because of another dependency.

• Master sensor for parent: Make this sensor the master object for its parent device. The sensor influences the behavior of its parent device: If the sensor is in the Down status, the device is paused. For example, it is a good idea to make a Ping sensor the master object for its parent device to pause monitoring for all other sensors on the device in case the device cannot even be pinged. Additionally, the sensor is paused if the parent group is paused by another dependency.

To test your dependencies, select Simulate Error Status from the context menu of an object that other objects depend on. A few seconds later, all dependent objects are paused. You can check all dependencies under Devices | Dependencies in the main menu bar.

Dependency

This setting is only visible if you enable Select a sensor above. Click and use the object selector to select a sensor on which the current object will depend.

Dependency Delay (Sec.)

This setting is only visible if you enable Select a sensor above. Define a time span in seconds for the dependency delay.

After the master sensor for this dependency returns to the Up status, PRTG additionally delays the monitoring of the dependent objects by the time span you define. This can prevent false alarms, for example, after a server restart or to give systems more time for all services to start. Enter an integer value.

This setting is not available if you set this sensor to Use parent or to be the Master sensor for parent. In this case, define delays in the parent device settings or in its parent group settings.

User Group Access

Define the user groups that have access to the sensor. You see a table with user groups and group access rights. The table contains all user groups in your setup. For each user group, you can choose from the following group access rights:

• Inherited: Inherit the access rights settings of the parent object.
• No access: Users in this user group cannot see or edit the sensor. The sensor neither shows up in lists nor in the device tree.
• Read access: Users in this group can see the sensor and view its monitoring results. They cannot edit any settings.
• Write access: Users in this group can see the sensor, view its monitoring results, and edit its settings. They cannot edit its access rights settings.
• Full access: Users in this group can see the sensor, view its monitoring results, edit its settings, and edit its access rights settings.

For more details on access rights, see section Access Rights Management.

Channel Unit Types

For each type of channel, select the unit in which PRTG displays the data. If you define this setting on probe, group, or device level, you can inherit these settings to all sensors underneath. You can set units for the following channel types (if available):

• Bandwidth
• Memory
• Disk
• File
• Custom

Custom channel types are only available on sensor level.

Example

For this example, we take PRTG as REST endpoint and query the sensor status statistics for the local probe. The REST query that we enter in the sensor settings looks like this:

/api/table.json?id=1&passhash=<passhash>&username=<username>&content=sensorxref&
noraw=1&filter_basetype=probe&columns=totalsens=textraw,upsens=textraw,
downsens=textraw,partialdownsens=textraw,warnsens=textraw,pausedsens=textraw,
unusualsens=textraw,undefinedsens=textraw,downacksens=textraw

This REST query returns some JSON, for example:

   {
   "prtg-version": "17.3.33.2517",
   "treesize": 1,
   "state": "ok",
   "sensorxref": [
     {
       "totalsens": 28,
       "upsens": 18,
       "downsens": 0,
       "partialdownsens": 0,
       "warnsens": 0,
       "pausedsens": 9,
       "unusualsens": 1,
       "undefinedsens": 0,
       "downacksens": 0
     }
   ]
 }

Your REST configuration has to translate this JSON for the sensor. It has to be available as JSON template (*template) in the \Custom Sensors\rest subfolder of the PRTG program directory on the probe system. See section Custom Sensors for details about the JSON return format.

The following example returns two channels from the JSON resource that are added to the sensor in PRTG, Total (total sensor count) and Alarms (sensors in the Down status), each selected by their keys in the returned JSON.

{
   "prtg": {
     "result": [
       {
         "channel": "Total" ,
         "value": $.sensorxref[0].totalsens
       },
       {
         "channel": "Alarms" ,
         "value": $.sensorxref[0].downsens
       }
     ]
   }
 }

The channel values are the values of the corresponding properties of the REST result defined in JSONPath notation, $.sensorxref[0].totalsens (28) and $.sensorxref[0].downsens (0).

Each value's property (destination) and the text property is set to the appropriate transformation rules from source to destination. This is the JSON path of the source. The sensor replaces each path with the value from the source.

Example

To demonstrate the practical usage of JSONPath, we use this JSON example that a REST query might have returned as reference in this section.

{
"devices":[
 {
   "firmware":{
     "id":"0.7",
     "date":"2017-05-18T17:11:43.7049944Z",
     "channel": "beta"
   },
   "networks": {
     "a": {
       "rx_bytes": 35985021,
       "rx_packets": 176791,
       "rx_errors": 0,
       "rx_dropped": 476,
       "tx_bytes": 7229493,
       "tx_packets": 35518,
       "tx_errors": 0,
       "tx_dropped": 1
     },
     "b": {
       "rx_bytes": 40085321,
       "tx_bytes": 55294975
     }
   }
 },
 {
   "networks": {
     "a": {
       "rx_bytes": 63685865,
       "tx_bytes": 7229472
     }
   }
 }
 ]
}

Root

The dollar sign ($) matches the root element of the JSON data.

Child

You can match a child with .<key> or [<key>]

• .<key> must only contain letters, numbers, and underscore (_). Hyphens (-) are not supported.
• [<key>] must only contain a number or a quoted string.

Example

This expression matches 35985021 in the example above:

$.devices.0.networks.a.rx_bytes

You get the same result with this expression:

$["devices"][0]["networks"]["a"]["rx_bytes"]

If an element contains a hyphen (-), the .<key> notation does not work. Use the [<key>] notation in this case:

$["data"][0]["system-stats"]["temps"]["Board (CPU)"]

Wildcard

To match multiple values, you can use the asterisk symbol (*).

• .*
• [*]

Example

This expression matches 35985021 and 40085321 in the example above:

$.devices[0].networks.*.rx_bytes

Recursive Descent

You can match all subitems of a node with two dots (..).

Example

This expression matches 7229493 and 55294975 and 7229472 in the example above:

$..tx_bytes

Union

You can match multiple children with [<key1>,<key2>,<...>].

Example

This expression matches 35985021 and 7229493 in the example above:

$.devices.0.networks.a["rx_bytes","tx_bytes"]

Slice

You can match multiple children of an array with [<begin>:<end>] or [<begin>:<end>:<step>].

• By default, begin, end, and step are either integers or empty.
• The default approach is to go step by step from the first array element to the last element.
• Step can also be a negative integer to go through the array in reversed order.

Example

This expression matches 63685865 in the example above:

$.devices[-1:].networks.a.rx_bytes

Current

The @ symbol matches the current element.

Example

This expression matches 40.085321 and 55.294975 in the example above and can be used to receive a percentage value:

$.devices[1].networks.a.["rx_bytes","tx_bytes"](@/100000000*100)

Filter

You can filter matches with [?<expression>].

Example

This expression matches 35985021 in the example above because the first device is the only one with a beta channel:

$.devices[[email protected]=="beta"].networks.a.rx_bytes

Script

You can modify matches with (<expression>) and keys with [<expression>].

Example

This expression matches true and false in the example above because only the first device has a beta channel:

$.devices[*](@.firmware.channel=="beta")

Placeholder

Placeholders give access to values of wildcards in a match. A placeholder #n (where n is a natural number) represents the value of the nth wildcard. You can use this in the keys of JSON arrays.

Example

This expression creates a JSON map from ids to the corresponding firmware channel and matches {"0.7":"beta"} in the example above:

{$.devices[#0].id:$.devices[*].channel}

This is an extension of the official JSONPath.

Constant

• Numeric constants as 64-bit floating point: 12345.678
• String constants with double quotes: "switch"
• Boolean constants: true and false

Operator

• Parentheses control the order of evaluation: (<expression>)
• Arrays with brackets: [<expression>, <expression>, ...]
• Objects: {<expression>:<expression>, <expression>:<expression>, ...}
• Conditionals: <condition> ? <expression> : <expression>

Operator

Description

Operand Type

Output Type

Infix Modifiers

+

plus

number

number

-

minus

number

number

*

times

number

number

**

power of

number

number

%

modulo

number

number

/

divide

number

number

&

bitwise and

number

number

|

bitwise or

number

number

^

bitwise xor

number

number

<<

shift left

number

number

>>

shift right

number

number

Logical Infix Operators

>

greater than

number/string

bool

>=

equal or greater than

number/string

bool

<

less than

number/string

bool

<=

equal or less than

number/string

bool

==

equal

any

bool

!=

not equal

any

bool

=~

match regular expression

string

bool

!~

mismatch regular expression

string

bool

in

contains element

any, array

bool

&&

and

and

bool

||

or

or

bool

??

coalescence

any

any

Prefix Operators

-

negative

number

number

~

bitwise not

number

number

!

not

bool

bool

duration(start,end)

• Calculates the nanoseconds between start and end.
• Both parameters must be RFC3339 date time strings.

Example

duration($.devices[0].firmware.date, "017-05-18T17:11:43.7049944Z")

now()

• Returns the current date time in RFC3339.

Example

duration($.devices[0].firmware.date, now())

number(string, [base])

• Converts a string to a floating point number.
• If the base is not set, it is detected via the prefix of the string.
• "0": base = 8
• "0X": base = 16
• otherwise: base = 10
• Decimals are only supported at base 10.

Examples

number("10.5")
number("a", 16)

len(object/array/string)

• Returns the length of an array or string and counts the number of properties in a JSON object.

Example

len($..(number(@)))

This expression counts every number or string that can be converted into a number. It returns 13 in the example above.

sum(array-/object-of-numbers)

• Returns the sum of an array of numbers.

Example

sum([1,2,3])

This expression returns 6.

mean(array-/object-of-numbers)

• Returns the average value of an array of numbers.

Example

mean([1,2,3])

This expression returns 2.

lookup(string, string, string, ...)

• Returns the index of the specified string in a string list, or -1 if the string is not found.

Example

lookup($.device[0].firmware.channel, "stable", "beta", "alpha")

This expression returns 1 because $.device[0].firmware.channel resolves to beta.

implode(array-/object-of-string, string)

• Returns the concatenation of each string in the array, separated by the specified string.

Example

implode($..tx_bytes, ",")

This expression returns 7229493,7229472.

url

• Address of the REST API endpoint that returns JSON or XML

template

• Fully qualified path and file name of your REST configuration file used to map the JSON result to the sensor

passthrough

• No mapping, only returning the queried JSON or XML
• Useful to analyze XML that has been converted to JSON

channelDiscovery

• Creates a channel for every number or boolean in the returned JSON or XML
• If possible, it converts string values to number or boolean values.

-authtoken <string>

• JWT or OAuth2 Bearer Token to send with the request in authorization header as Bearer

-authusername <string>

• User name for basic authentication

-authuserpwd <string>

• User password for basic authentication

-post <string>

• {1|0}
• Default: 0
• 0 results in a GET request.
• 1 results in a POST request.

-proxy <string>

• Proxy server connection

-proxyusername <string>

• Proxy user name with basic authentication

-proxyuserpwd <string>

• Proxy user password with basic authentication

-tlsignore <string>

• {1|0}
• Default: 0
• 1 accepts self-signed certificates on HTTPS connections

-customheaders <string>

• key1:val1|key2:val2|...

-template

• Returns the discovered template if you use channelDiscovery.

-timeout <integer>

• Sensor timeout in seconds
• Default: 10

Downtime

In the channel table on the Overview tab, this channel never shows any values. PRTG uses this channel in graphs and reports to show the amount of time in which the sensor was in the Down status in percent.

Response Time

The response time in milliseconds (msec)

This channel is the primary channel by default.

[Value]

The values that a REST API returns in several channels

For details about the return value format, see section Custom Sensors.