RDP Client-Side Check Sensor | PRTG Manual

PRTG Manual: RDP Client-Side Check Sensor

The RDP Client-Side Check sensor monitors the availability and response time of the Remote Desktop Protocol (RDP) service on Windows systems. It establishes a Transmission Control Protocol (TCP) connection to the configured port and measures the time until the connection is accepted. It performs no authentication but verifies the RDP handshake via the initial server packet.

RDP Client-Side Check Sensor

RDP Client-Side Check Sensor

i_square_cyanFor a detailed list and descriptions of the channels that this sensor can show, see section Channel List.

Sensor in Other Languages

  • Dutch: RDP Client-Side Check
  • French: RDP Client-Side Check
  • German: RDP Client-Side Check
  • Japanese: RDP Client-Side Check
  • Portuguese: RDP Client-Side Check
  • Russian: RDP Client-Side Check
  • Simplified Chinese: RDP Client-Side Check
  • Spanish: RDP Client-Side Check

Remarks

Consider the following remarks and requirements for this sensor:

Remark

Description

Credentials

This sensor requires credentials for RDP in settings that are higher in the object hierarchy.

Remote Desktop Services

This sensor requires that Remote Desktop Services is enabled on the target system.

IPv6

This sensor supports IPv6.

Performance impact

This sensor has a very low performance impact.

Basic Sensor Settings

The sensor has the following default tags that are automatically predefined in the sensor's settings when you add the sensor:

  • availability
  • rdp
  • remotedesktop
  • windows

i_square_cyanFor more information about basic sensor settings, see section Sensor Settings.

Specific Sensor Settings

Specific Sensor Settings

Specific Sensor Settings

Setting

Description

Timeout (Sec.)

Enter a timeout in seconds for the request. This is the time the sensor waits to establish a connection to the RDP server. Enter an integer. The default timeout value is 30 seconds. The maximum timeout value is 900 seconds (15 minutes).

i_round_redThe timeout value must be shorter than the scanning interval of the sensor.

Sensor Display

Sensor Display

Sensor Display

Setting

Description

Primary Channel

Select a channel from the list to define it as the primary channel. In the device tree, PRTG displays the last value of the primary channel below the sensor's name. The available options depend on what channels are available for this sensor.

i_round_blueYou can set a different primary channel later by clicking b_channel_primary below a channel gauge on the sensor's Overview tab.

Graph Type

Define how this sensor shows different channels:

  • Show channels independently (default): Show a graph for each channel.
  • Stack channels on top of each other: Stack channels on top of each other to create a multi-channel graph. This generates a graph that visualizes the different components of your total traffic.
    i_round_redYou cannot use this option in combination with manual Vertical Axis Scaling (available in the channel settings).

Stack Unit

This setting is only visible if you select Stack channels on top of each other above.

Select a unit from the list. PRTG stacks all channels with this unit on top of each other. By default, you cannot exclude single channels from stacking if they use the selected unit. However, there is an advanced procedure to do so.

Debug Options

Debug Options

Debug Options

Setting

Description

Result Handling

Define what PRTG does with the sensor result:

  • Discard result (default): Do not store the sensor result.
  • Store result: Store the sensor result and the last response in the \Logs\sensors subfolder of the PRTG data directory on the probe system. The file name is Result of Sensor [ID].log. This setting is for debugging purposes. PRTG overwrites this file with each scanning interval.

i_podThis option is not available when the sensor runs on the hosted probe of a PRTG Hosted Monitor instance.

i_round_blueIn a cluster, PRTG stores the result in the PRTG data directory of the master node.

Inherited Settings

By default, all of these settings are inherited from objects that are higher in the hierarchy. We recommend that you change them centrally in the root group settings if necessary. To change a setting for this object only, click b_inherited_enabled under the corresponding setting name to disable the inheritance and to display its options.

i_square_cyanFor more information, see section Inheritance of Settings.

Channel List

i_round_blueWhich channels the sensor actually shows might depend on the target device, the available components, and the sensor setup.

Channel

Description

Response Time

The response time

i_round_blueThis channel is the primary channel by default.

Downtime

In the channel table on the Overview tab, this channel never shows any values. PRTG uses this channel in graphs and reports to show the amount of time in which the sensor was in the Down status.

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