PRTG Manual: Main Menu Structure

You can access all functions of PRTG using the main menu. In this section, you find descriptions about the most important menu items. Often, you can either click an item directly, or hover over it to show more items.

PRTG Main Menu Bar

PRTG Main Menu Bar

icon-i-roundThis documentation refers to the PRTG System Administrator user accessing the Ajax interface on a master node. If you use other user accounts, interfaces, or nodes, you might not see all of the options in the way described here. If you use a cluster installation, note that failover nodes are read-only by default.

The following menu items are available:

Home

Click to open the user's homepage. The default setting is the PRTG welcome page. You can change the homepage in the user account settings. Point to Home to show other menu items.

PRTG Main Menu: Home

PRTG Main Menu: Home

Home

Sample Dashboard

Open a preconfigured dashboard to view monitoring data in another layout. Dashboards provide different preset overviews with the status of your sensors. This dashboard is one of the default Maps that PRTG creates automatically with a new installation.

icon-i-roundThe Home menu shows maps that have a 5***** priority. You can include up to 10 map entries in this menu.
 

icon-i-roundYou can change the appearance of the default dashboard with the Map Designer. To not show the sample dashboard in the menu, define a priority lower than 5***** for this map.

icon-prtg-on-demandThis option is not available in PRTG in the cloud.

Dashboard 1 – Dashboard 3

Choose a preconfigured dashboard to view monitoring data in another layout. Dashboards provide different preset overviews with the status of your sensors.

icon-i-roundThese dashboards are not customizable. You can create your own overview pages using the Maps feature. New installations of PRTG do not include these dashboards anymore.

icon-prtg-on-demandThis option is not available in PRTG in the cloud.

Switch Cluster Node ›

This option is only available if PRTG runs in Clustering mode. Show available cluster nodes. Hover over Switch Cluster Node to show other menu items. Follow the menu path (it is specific to your setup) to select another cluster node. The current Master node is shown in bold letters. Click on a node's name to leave the current node and connect to the other, showing the same page there.

icon-prtg-on-demandThis option is not available in PRTG in the cloud.

Welcome to PRTG

Open the Welcome Page that shows the Paessler news feed and various information about your PRTG installation, and it provides quick links to major sections of the web interface.

icon-i-roundThis is the default homepage of the PRTG web interface.

Make This My Homepage

Change the page that is loaded when you click Home in the main menu. Select this command on any page to set its URL as the current user's homepage. This setting is user sensitive. The default homepage is /welcome.htm.

You can change this setting any time by clicking this command again, or by changing the Homepage URL in the My Account settings.

Devices

Click to show a group view of all your devices, starting with the Root group, which contains all other groups of your setup. Hover over Devices to show other menu items.

PRTG Main Menu: Devices

PRTG Main Menu: Devices

Devices

All

Open the Overview tab of the Root group that shows a group view of all your devices (the device tree).

Favorite Devices

Open a table list of all devices marked as Favorite. Click the Print QR-Codes button to show a printable list of the QR codes of all your favorite devices.

icon-i-roundTo mark any device as a favorite device, select Priority/Favorite | Add to Favorites from its context menu or click the small flag on a device's details page.

Device List

Open a list view of all devices in your setup. Click to show a table list of all devices in your setup.

icon-i-roundIn the table list that appears, you can re-sort the items by clicking the column's header items.

Dependencies

Open an overview list of the Dependencies configured for the objects in your setup. You can select dependencies and define master dependencies in the Schedules, Dependencies, and Maintenance Windows settings of a monitoring object (not available for the Root group).

Add Group

Start an assistant that guides you through the process of adding a new group to your setup.

icon-book-arrowsFor more information, see section Create Objects Manually.
 

icon-i-roundYou can create new groups much faster by choosing Add Group... from a probe's or group's context menu.

Add Auto-Discovery Group

Start an assistant that guides you through the process of adding a new auto-discovery group to your setup. PRTG will create a new group and run an auto-discovery in your network to add devices and sensors for these devices automatically.

icon-book-arrowsFor more information, see section Using the Auto-Discovery
 

icon-i-roundYou can create new groups much faster by choosing Add Auto-Discovery Group... from a probe's or group's context menu.
 

icon-prtg-on-demandThis option is not available for cloud probes in PRTG in the cloud.

Add Device

Start an assistant that guides you through the process of adding a new device to an existing group. During the process, you can choose if PRTG will run an auto-discover for the new device to add sensors automatically.

icon-book-arrowsFor more information, see section Create Objects Manually.
 

icon-i-roundYou can create new devices much faster by choosing Add Device... from a group's context menu.

Libraries

Click to open the Libraries overview list where you can view or add custom views of your network status and monitoring data. Hover over Libraries to show other menu items.

icon-book-arrowsFor more information, see Libraries section.

PRTG Main Menu: Libraries

PRTG Main Menu: Libraries

Libraries

All

Open the Libraries overview list where you can view or add custom device tree views of your network status and monitoring data.

Add Library

Open an assistant to create a new library.

Select Library ›

Open an existing library. Hover over Select Library to show more options. Follow the alphabetical menu path (it is specific to your setup) to view your libraries. Click a library to open it.

Sensors

Click to show a table list of all sensors. In the table list that appears, you can re-sort the items by clicking the column's header items and you can filter the list by related object and tag with the inline filter directly above the table. Hover over Sensors in the main menu bar to show other menu items.

icon-i-roundThe column Last Value shows only the last value of the sensor's primary channel.

icon-i-roundFor most sensor lists, you can use Multi-Edit to change the settings of more than one sensor at once.

PRTG Main Menu: Sensors

PRTG Main Menu: Sensors

Sensors

All

Open a table list of all sensors. In the table list appearing, you can re-sort the items by clicking the column's header items.

icon-i-roundThe column Last Value shows only the last value of the sensor's primary channel.

Add Sensor

Start an assistant that guides you through the process of adding a new sensor to an existing device. For more information, see section Add a Sensor. During the process, you can also choose to create a new device via the Add a Device assistant (that you can also open from the "Devices" menu directly).

Favorite Sensors

Open a table list of all sensors that you marked as Favorite.

icon-i-roundTo mark any sensor as a favorite sensor, select Priority/Favorite | Add to Favorites from its context menu or click the small flag on a device's details page.

Top 10 Lists ›

Open a dashboard view with different top 10 lists that show best or worst uptime, Ping, bandwidth usage, website response times, CPU usage, disk usage, memory usage, and system uptime. Click to show top 10 lists for all sensors. Hover over Top 10 Lists to show other menu items. Follow the menu path (it is specific to your setup) to view top 10 lists for a specific probe or group only.

icon-i-roundThe shown sensors are selected by default tags.

By Current Value ›

Open a list of sensors filtered by value. Hover over By Current Value to show other menu items. Follow the menu path to view table lists of Fastest or Slowest sensors for

    • Ping
    • Port
    • Webpages
    • IMAP/POP3/SMTP
    • FTP

as well as a list of sensors with Most Used or Least Used

    • Bandwidth Sensors
    • CPUs
    • Disks
    • Memory

icon-i-roundThe shown sensors are selected by default tags.

By Current Status ›

Open a list of sensors filtered by status. Hover over By Current Status to show other menu items. Follow the menu path to view table lists of all sensors in a certain status.

icon-book-arrowsFor more information about sensor states, see Sensor States section.

By Uptime/Downtime ›

Open a list of sensors filtered by different parameters. Hover over By Uptime/Downtime to show other menu items. Follow the menu path to view table lists of all sensors sorted by

    • Best Uptime (%)
    • Highest Uptime (Time)
    • Worst Downtime (%)
    • Highest Downtime (Time)

By Type ›

Open a list of sensors filtered by sensor type. Hover over By Type to show other menu items. Follow the alphabetical menu path (it is specific to your setup) to view a sensor table list containing only sensors of one specific sensor type.

By Tag ›

Open a list of sensors filtered by tag. Hover over By Tag to show other menu items. Follow the alphabetical menu path (it is specific to your setup) to see available tags. Select a tag to view a table list containing only sensors marked with this tag.

Cross Reference ›

Open the sensor cross reference to show information about all sensors including priority and favorite status, scanning interval, access rights, notification trigger settings, schedule, and dependency. Click to show a sensor cross reference for all sensors. Hover over Cross Reference to show other menu items. Follow the menu path (it is specific to your setup) to view cross reference information for sensors by type or tag.

View Historic Data

Open an assistant for a quick generation of sensor data reports.

icon-book-arrowsFor more information, see Historic Data Reports section.

Similar Sensors Overview

Open an overview page with a list of similar sensors.

icon-book-arrowsFor more information, see Similar Sensors section.

Alarms

Click to show all sensors that currently show a Down, Down (Partial), Warning, or Unusual status. In the table list that appears, you can re-sort the items by clicking the column's header items. If you select Show as Gauges, this command displays the sensor gauges in a size corresponding to their priority. Hover over Alarms to show other menu items.

PRTG Main Menu: Alarms

PRTG Main Menu: Alarms

Alarms

All

Open a list of all sensors that are currently in Down, Down (Partial), Down (Acknowledged), Warning, or Unusual status.

Show as Gauges

Open a page with the gauges of all sensors that are currently in Down, Down (Partial), Down (Acknowledged), Warning, or Unusual status. The size of the sensor gauges corresponds to their respective priority.

Errors Only

Open a list of all sensors that are currently in Down, Down (Partial), or Down (Acknowledged) status.

Warnings Only

Open a list of all sensors that are currently in Warning status.

Unusuals Only

Open a list of all sensors that are currently in Unusual status.

Maps

Click to open the Maps overview page where you can view or add custom views of your network status and monitoring data. Hover over Maps to show other menu items.

icon-book-arrowsFor more information, see Maps section.

PRTG Main Menu: Maps

PRTG Main Menu: Maps

Maps

All

Open the Maps overview page where you can view or add custom views of your network's status and monitoring data.

Add Map

Open an assistant to directly add a new map.

Select Map ›

Open an existing map. Hover over Select Map to show other menu items. Follow the menu path (it is specific to your setup) to select a map.

Reports

Click to open the Reports overview page where you can view or add reports of your monitoring data. Hover over Reports to show other menu items.

icon-book-arrowsFor more information, see Reports section.

PRTG Main Menu: Reports

PRTG Main Menu: Reports

Reports

All

Open the Reports overview page where you can view or add reports of your monitoring data.

Add Report

Open an assistant to directly add a new report.

Select Report ›

Open an existing report. Point to Select Report to show other menu items. Follow the menu path (it is specific to your setup) to select a report.

Configuration Reports ›

Create reports for maps, reports, users & user groups, and system configuration to document changes to the configuration. Point to Reports | Configuration Reports to see the available configuration reports.

Logs

Click to show log information for all objects in your configuration, newest first. In the table list appearing, you can filter the items by using the respective options. Hover over Logs to show other menu items.

icon-book-arrowsFor more information, see Logs section.

icon-i-roundLogs for monitoring objects (for example, sensors) are available as long as you define Logfile Records in the Historic Data Purging settings under System Administration—Core & Probes.

PRTG Main Menu: Logs

PRTG Main Menu: Logs

Logs

All

Open a table list with log information for all objects in your configuration, newest first.

Status Changes ›

Open a list with log information for certain status changes only. Hover over Status Changes to show other menu items. Follow the menu path to view log entries with a special value in the Status field only. Select between Up & Down (shows entries with either Up or Down in the Status field), Down, Warning, Unusual, Up, Paused/Resumed (shows entries with either Paused or Resumed in the Status field), or Acknowledged Alarms.

System Events ›

Open a list with log information regarding certain system event types only. Hover over System Events to show other menu items. Select between the following event types: Probe Related, Cluster Related, Auto-Discovery, Notifications, or Status Messages.

Object History

Open a list with log information about changes to the PRTG setup and deletions of subordinate system objects. The object history page has a tab-like interface. Using the tabs you can navigate through various sub-pages in order to view the changes to all related settings and deletions of objects. Select between the following tabs: My Account, System Administration, Notifications, Schedules, User Accounts, User Groups, Reports, Libraries, or Maps.

icon-i-roundYou can open a specific tab directly with the context-button History in the page header bar on the corresponding pages.

Tickets

Click to show all tickets that are assigned to the current user. In the table list that appears, you can re-sort the items by clicking the column's header items, and you can filter the list with the inline filter directly above the table. Hover over Tickets to show other menu items.

Tickets show important system information or action steps to take for the administrator. For best experience with PRTG, check every ticket and conduct appropriate actions.

icon-book-arrowsFor more information, see section Tickets.

PRTG Main Menu: Tickets

PRTG Main Menu: Tickets

You have several options to display a list of tickets, which is filtered to your needs. You can also create a new ticket via the main menu.

Tickets

All

Open a list of all open tickets that are assigned to the current user.

My Tickets ›

Open a list of all open tickets that are assigned to the current user. Hover over My Tickets to show other menu items for filtering these tickets depending on their status.

All Tickets ›

Open a list of all open tickets of all PRTG users. Hover over All Tickets to show other menu items for filtering these tickets depending on their status.

ToDo Tickets ›

Open a list of open tickets from the type ToDo. Hover over ToDo Tickets to show other menu items for filtering these tickets depending on their status.

Open Ticket

Open the New Ticket dialog. Provide the needed information and confirm by clicking OK to create a User Ticket.

icon-book-arrowsFor more information about available options, refer to section Tickets.

Setup

Click to show the setup page. Hover over Setup to show other menu items.

icon-book-arrowsFor more information, see Setup section.

PRTG Main Menu: Setup

PRTG Main Menu: Setup

Setup

Overview

Open the setup page.

Account Settings ›

Open the My Account settings. Hover over Account Settings to show and open the tabs of account settings directly. Choose from:

System Administration ›

Open the System Administration settings. Hover over System Administration to show and open the tabs of the system administration settings directly. Choose from:

PRTG Status

Open the PRTG Status—System Status page. When running a cluster, hover over PRTG Status to show other menu items. Choose from:

License

Open the license activation status page.

icon-prtg-on-demandThis option is not available in PRTG in the cloud.

Auto-Update ›

Open information about the Software Auto-Update status of your PRTG installation. On this page, you can also download and install available updates. Hover over Auto-Update to show other menu items. Choose from:

    • Status to view the update status and to manually check for the latest update.
    • Settings to define your update settings.

icon-prtg-on-demandThis option is not available in PRTG in the cloud.

Downloads ›

Open the downloads page of PRTG for additional downloads. Choose from:

PRTG API

Open the documentation of the Application Programming Interface (API) Definition for your installation.

Contact Support

Open the Contact Paessler Support / Send Your Feedback to Paessler form.

Search (Reading-glass Symbol)

PRTG Main Menu: Search Box

PRTG Main Menu: Search Box

Click the Search box to find objects in your monitoring setup. Enter your search term, and start the search with the enter key. PRTG will perform a string search in your entire monitoring setup, including groups, devices, sensors, libraries, maps, reports, tickets, and object comments, as well as in the PRTG user manual. You will see all search results on a new page.

icon-i-roundYou can only search for names that are actually displayed. For example, to search for a specific user, use their display name. The login name or email address of a user account will not be used.

Logout (Off Symbol)

PRTG Main Menu: Logout Button

PRTG Main Menu: Logout Button

Log out the current user and return to the login screen.

Context Menu

Additionally, there are Context Menus available for all objects. Right-click an object to open it.

 

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