PRTG Manual: Main Menu Structure

You can access all functions via the main menu. In this section, you find information about the most important menu items. Often, you can either click an item directly, or hover over it to show more items.

Main Menu Bar

Main Menu Bar

icon-i-round-blueThis documentation refers to an administrator user accessing the PRTG web interface on a master node. If you use other user accounts, interfaces, or failover nodes, you might not see all of the options in the way described here. If you use a cluster installation, note that failover nodes are read-only by default.

The following menu items are available:

Home

Click to open your homepage. The default setting is the Welcome page. You can change the homepage under Setup | Account Settings | My Account. Hover over Home to show other menu items.

Main Menu: Home

Main Menu: Home

Home

Sample Dashboard

Open a preconfigured dashboard to view monitoring data in a different layout. Dashboards provide different preset overviews with the status of your sensors. This dashboard is one of the default maps that PRTG automatically creates with a new installation.

icon-i-round-blueThe Home menu shows maps that have a 5***** priority. To show a map here, give it 5 stars on the Maps overview via the main menu bar. You can include up to 10 map entries in the menu. For more information, see section Maps in Home Menu.

icon-i-round-blueYou can change the appearance of the default dashboard with the Map Designer. To not show the sample dashboard in the menu, define a priority lower than 5***** for this map.

icon-prtg-on-demandThis option is not available in PRTG hosted by Paessler.

Switch Cluster Node

This option is only available if PRTG runs in a cluster.

Show available cluster nodes. Hover over Switch Cluster Node to show other menu items. Follow the menu path (it is specific to your setup) to select a different cluster node. The current master node is shown in bold letters. Click a cluster node's name to leave the current cluster node, to connect to the other cluster node, and to show the same page there.

icon-prtg-on-demandThis option is not available in PRTG hosted by Paessler.

Welcome to PRTG

Open the Welcome page that shows the Paessler news feed and various information about your PRTG installation. It also provides links to major sections of the PRTG web interface.

icon-i-round-blueThis is the default homepage of the PRTG web interface.

Make This My Homepage

Change the page that is loaded when you click Home in the main menu. Select this command on any page to set its URL as your (the user who is logged in) homepage. This setting is user-sensitive. The default homepage is /welcome.htm.

You can change this setting any time by clicking this command again, or by changing the Homepage URL in the My Account settings.

Devices

Click to show a group view of all your devices. It starts with the root group, which contains all other groups of your setup. Hover over Devices to show other menu items.

Main Menu: Devices

Main Menu: Devices

Devices

All

Open the Overview tab of the root group that shows a group view of all your devices (the device tree).

Favorite Devices

Open a table list of all devices marked as favorite. Click the Print QR Codes button button_print_qr_codes to show a printable list of the QR codes of all your favorite devices.

icon-i-round-blueTo mark any device as a favorite device, select Priority/Favorite | Add to Favorites from its context menu, or click the small flag on a device's Overview tab.

Device List

Open a list view of all devices in your setup. Click to show a table list of all devices in your setup.

icon-i-round-blueIn the table list that appears, you can sort the items via the column's header items.

Dependencies

Open an overview list of the dependencies configured for the objects in your setup. You can select dependencies and define master dependencies in the Schedules, Dependencies, and Maintenance Windows settings of a monitoring object (not available for the root group).

Add Group

Start a dialog that guides you through the process of adding a new group to your setup.

icon-square-cyanFor more information, see section Create Objects Manually.

icon-i-round-blueYou can create new groups much faster by choosing Add Group from a probe's or group's context menu.

Add Auto-Discovery Group

Start a dialog that guides you through the process of adding a new auto-discovery group to your setup. PRTG creates a new group and runs an auto-discovery in your network to automatically add devices and sensors for these devices.

icon-square-cyanFor more information, see section Auto-Discovery.

icon-i-round-blueYou can create new groups much faster by choosing Add Auto-Discovery Group from a probe's or group's context menu.

icon-prtg-on-demandThis option is not available on the hosted probe of a PRTG hosted by Paessler instance.

Add Device

Start a dialog that guides you through the process of adding a new device to a group. During the process, you can choose if PRTG runs an auto-discovery for the new device to automatically add sensors.

icon-square-cyanFor more information, see section Create Objects Manually.

icon-i-round-blueYou can create new devices much faster by choosing Add Device from a group's context menu.

Libraries

Click to open the Libraries overview list where you can view or add custom views of your network status and monitoring data. Hover over Libraries to show other menu items.

icon-square-cyanFor more information, see section Libraries.

Main Menu: Libraries

Main Menu: Libraries

Libraries

All

Open the Libraries overview list where you can view or add custom device tree views of your network status and monitoring data.

Add Library

Open an assistant to create a new library.

Select Library

Open a library. Hover over Select Library to show more options. Follow the alphabetical menu path (it is specific to your setup) to view your libraries. Click a library to open it.

Sensors

Click to show a table list of all sensors. In the table list that appears, you can sort the items via the column's header items, and you can filter the list by related object and tag with the inline filter directly above the table. Hover over Sensors in the main menu bar to show other menu items.

icon-i-round-blueThe column Last Value shows only the last value of the sensor's primary channel.

icon-i-round-blueFor most sensor lists, you can use multi-edit to change the settings of more than one sensor at once.

Main Menu: Sensors

Main Menu: Sensors

Sensors

All

Open a table list of all sensors. In the table list that appears, you can sort the items via the column's header items.

icon-i-round-blueThe column Last Value shows only the last value of the sensor's primary channel.

Add Sensor

Start a dialog that guides you through the process of adding a new sensor to a device. For more information, see section Add a Sensor. During the process, you can also choose to create a new device via the Add a Device dialog, which you can also open directly from the Devices menu.

Favorite Sensors

Open a table list of all sensors that you marked as favorite.

icon-i-round-blueTo mark any sensor as a favorite sensor, select Priority/Favorite | Add to Favorites from its context menu or click the small flag on a device's Overview tab.

Top 10 Lists

Open a dashboard view with different top 10 lists that show highest uptime or downtime, Ping response times, bandwidth usage, website response times, CPU usage, disk usage, memory usage, and system uptime. Click to show top 10 lists for all sensors. Hover over Top 10 Lists to show other menu items. Follow the menu path (it is specific to your setup) to view top 10 lists for a specific probe or group only.

icon-i-round-blueThe shown sensors are selected by default tags.

By Current Value

Open a list of sensors filtered by value. Hover over By Current Value to show other menu items. Follow the menu path to view table lists of Fastest Value or Slowest Value sensors for

  • Ping
  • Port
  • Web Pages
  • IMAP/POP3/SMTP
  • FTP

as well as a list of sensors with Highest Value or Lowest Value regarding

  • Bandwidth
  • CPU
  • Disk
  • Memory

icon-i-round-blueThe shown sensors are selected by default tags.

By Current Status

Open a list of sensors filtered by status. Hover over By Current Status to show other menu items. Follow the menu path to view table lists of all sensors in a certain status.

icon-square-cyanFor more information, see section Sensor States.

By Uptime/Downtime

Open a list of sensors filtered by different parameters. Hover over By Uptime/Downtime to show other menu items. Follow the menu path to view table lists of all sensors sorted by

  • Best Uptime (%)
  • Highest Uptime (Time)
  • Worst Downtime (%)
  • Highest Downtime (Time)

By Type

Open a list of sensors filtered by sensor type. Hover over By Type to show other menu items. Follow the alphabetical menu path (it is specific to your setup) to view a sensor table list that contains only sensors of one specific sensor type.

By Tag

Open a list of sensors filtered by tag. Hover over By Tag to show other menu items. Follow the alphabetical menu path (it is specific to your setup) to see available tags. Select a tag to view a table list that contains only sensors marked with this tag.

icon-i-round-blueIf you have more than 1,000 tags, no tags are shown here. For more information, see section Tags.

By Performance Impact

Open a list of sensors filtered by performance impact. Follow the menu path to view a sensor table list that contains only sensors with a specific level of impact on the performance of the probe. You can choose between the following levels of impact:

  • Very High
  • High
  • Medium
  • Low
  • Very Low

Cross Reference

Open the sensor cross reference to show information about all sensors including priority and favorite status, scanning interval, access rights, notification trigger settings, schedule, and dependency. Click to show a sensor cross reference for all sensors. Hover over Cross Reference to show other menu items. Follow the menu path (it is specific to your setup) to view cross reference information for sensors by type or tag.

View Historic Data

Open a dialog to quickly generate sensor data reports.

icon-square-cyanFor more information, see section Historic Data Reports.

Similar Sensors Overview

Open an overview with a list of similar sensors.

icon-square-cyanFor more information, see section Similar Sensors.

Alarms

Click to show all sensors that show a Down, Down (Partial), Warning, or Unusual status. In the table list that appears, you can sort the items via the column's header items. If you select Show as Gauges, the gauges are displayed in a size corresponding to their priority. Hover over Alarms to show other menu items.

Main Menu: Alarms

Main Menu: Alarms

Alarms

All

Open a list of all sensors that are in Down, Down (Partial), Down (Acknowledged), Warning, or Unusual status.

Show as Gauges

Open a page with the gauges of all sensors that are in Down, Down (Partial), Down (Acknowledged), Warning, or Unusual status. The size of the gauges corresponds to the sensor's priority.

Errors Only

Open a list of all sensors that are in Down, Down (Partial), or Down (Acknowledged) status.

Warnings Only

Open a list of all sensors that are in Warning status.

Unusuals Only

Open a list of all sensors that are in Unusual status.

Maps

Click to open the Maps overview where you can view or add custom views of your network status and monitoring data. Hover over Maps to show other menu items.

icon-square-cyanFor more information, see section Maps.

Main Menu: Maps

Main Menu: Maps

Maps

All

Open the Maps overview where you can view or add custom views of your network's status and monitoring data.

Add Map

Open a dialog to directly add a new map.

Select Map

Open a map. Hover over Select Map to show other menu items. Follow the menu path (it is specific to your setup) to select a map.

Reports

Click to open the Reports overview where you can view or add reports of your monitoring data. Hover over Reports to show other menu items.

icon-square-cyanFor more information, see section Reports.

Main Menu: Reports

Main Menu: Reports

Reports

All

Open the Reports overview where you can view or add reports of your monitoring data.

Add Report

Open a dialog to directly add a new report.

Select Report

Open a report. Hover over Select Report to show other menu items. Follow the menu path (it is specific to your setup) to select a report.

Configuration Reports

Create reports for maps, reports, users & user groups, and system configuration to document changes to the configuration. Hover over Configuration Reports to see the available configuration reports.

Logs

Click to show log information for all objects in your configuration. The first log entry is the most recent one. In the table list that appears. You can filter the items via the respective options. Hover over Logs to show other menu items.

icon-square-cyanFor more information, see section Logs.

icon-i-round-blueLogs for monitoring objects (for example, sensors) are available as long as you define Logfile Records in the Historic Data Purging settings under Setup | System Administration | Core & Probes.

Main Menu: Logs

Main Menu: Logs

Logs

All

Open a table list with log information for all objects in your configuration, with the most recent one coming first.

Status Changes

Open a list with log information for certain status changes only. Hover over Status Changes to show other menu items. Choose between:

  • Up & Down
  • Down
  • Warning
  • Unusual
  • Up
  • Paused/Resumed
  • Acknowledged Alarms

System Events

Open a list with log information regarding certain system event types. Hover over System Events to show other menu items. Choose from the following event types:

  • Probe Related
  • Cluster Related
  • Auto-Discovery Related
  • Notifications Related
  • Status Message Related

Object History

Open a list with log information about changes to the PRTG setup and deletions of subordinate system objects. The Object History has a tab-like interface. Using the tabs, you can navigate through various subpages to view the changes to all related settings and deletions of objects. Choose from the following tabs:

  • My Account
  • System Administration
  • Notification Templates
  • Schedules
  • User Accounts
  • User Groups
  • Reports
  • Libraries
  • Maps

icon-i-round-blueYou can directly open a specific tab with the context button History in the page header bar on the corresponding pages.

Tickets

Click to show all open tickets that are assigned to you. In the table list that appears, you can sort the items via the column's header items, and you can filter the list with the inline filter directly above the table. Hover over Tickets to show other menu items.

Tickets show important system information or action steps to take for administrator users. For best experience with PRTG, check every ticket and take appropriate actions.

icon-square-cyanFor more information, see section Tickets.

Main Menu: Tickets

Main Menu: Tickets

You have several options to display a list of tickets that is filtered to your needs. You can also create a new ticket via the main menu.

Tickets

My Tickets

Open a list of all open tickets that are assigned to you. Hover over My Tickets to show other menu items to filter these tickets depending on their status.

All Tickets

Open a list of all open tickets of all users. Hover over All Tickets to show other menu items to filter these tickets depending on their status.

ToDo Tickets

Open a list of open tickets of the type ToDo. Hover over ToDo Tickets to show other menu items to filter these tickets depending on their status.

Add Ticket

Open the Add Ticket dialog. Provide the necessary information and click OK to create a user ticket.

icon-square-cyanFor more information about available options, see section Tickets.

Setup

Click to show the setup page. Hover over Setup to show other menu items.

icon-square-cyanFor more information, see section Setup.

Main Menu: Setup

Main Menu: Setup

Setup

Overview

Open the setup page.

Account Settings

Open the My Account settings. Hover over Account Settings to directly show and open the tabs of the account settings:

System Administration

Open the System Administration settings. Hover over System Administration to directly show and open the tabs of the system administration:

PRTG Status

Open the PRTG Status—System Status page. If you run PRTG in a cluster, hover over PRTG Status to show other menu items:

License

Open the license activation status page.

icon-prtg-on-demandThis option is not available in PRTG hosted by Paessler.

Auto-Update

Open information about the Software Auto-Update status of your PRTG installation. On this page, you can also download and install available updates. Hover over Auto-Update to show other menu items:

  • Status: View the update status and manually check for the latest update.
  • Settings: Define your update settings.

icon-prtg-on-demandThis option is not available in PRTG hosted by Paessler.

Optional Download

Open the downloads page for additional downloads.Hover over Optional Downloads to show other menu items:

PRTG API

Open the Application Programming Interface (API) Definition.

Help and Support Center

Open the Help and Support Center from where you can access the PRTG Manual, the Knowledge Base, and video tutorials. You can also open support tickets and contact our customer service from this page.

Contact Support

Open the Contact Paessler Support / Send Your Feedback to Paessler form.

Search Box

Main Menu: Search Box

Main Menu: Search Box

Click the Search box to find objects in your monitoring setup. Enter your search term and press the Enter key. PRTG performs a string search in your entire monitoring setup, including groups, devices, sensors, libraries, maps, reports, tickets, and object comments, as well as in the PRTG Manual. You see all search results on a new page.

icon-i-round-blueYou can only search for names that are actually displayed. For example, to search for a specific user, use their display name. The login name or email address of a user account is not used.

icon-i-round-bluePRTG uses different logical operators for the search in tickets and for the search in other objects. For the ticket search, PRTG uses the logical operator OR. If you search for a string like "operating system", for example, you receive results for all tickets that contain either "operating" or "system" or both. For all other objects, PRTG uses the logical operator AND. So you receive results for all other objects that contain both "operating" and "system".

Logout (Off Symbol)

Main Menu: Logout Button

Main Menu: Logout Button

Log out of PRTG and return to the login screen.

Context Menu

Additionally, context menus for all objects are available. Right-click an object to open them.

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