PRTG Manual: Geo Maps

With the Geo Maps feature, you can visualize geographical information about your monitored objects. You can display the location of probes, groups, and devices in a geographical map on the Overview tab of an object, or in maps. This feature is particularly useful when you monitor networks that are spread over several different locations. It can show devices that are located in a few cities of a country or various continents on one page.

You can enter Location information for each probe, group, and device. PRTG uses the first line of this information to query a geographical map that shows your objects. Your location specification is resolved to global geographical coordinates by the PRTG core server with the help of an external map service provider.

PRTG connects to the specified maps provider to get map tiles. The map tiles provide the (geo)graphical "background". Then PRTG marks the defined locations with the corresponding object icons and their status on the map. You can select your favorite map tiles provider in User Interface (setting Geo Maps).

You can display geographical maps in the device tree. PRTG automatically adjusts the zoom level of a map so that it can show all locations of a selected object. You can also add geographical maps to maps. To do so, open the Map Designer and click Geo Maps in the properties menu on the right.

The Global Status of a Network in a Geographical Map

The Global Status of a Network in a Geographical Map

Using Geo Maps

To use geographical maps within the PRTG web interface, ensure the following:

  1. In the system administration in the PRTG web interface, select the maps provider and type that you want to view. There, you also find an option to disable Geo Maps integration if you do not want to use it.
    icon-square-cyanFor more information, see section User Interface (setting Geo Maps).
  2. In the settings of a monitoring object (probe, group, device), add a city name, address, or coordinates in the first line of the Location field. When you view the details of this object, PRTG shows a geographical map. PRTG also uses the Location information when you add Geo Maps objects to maps.
  3. Make sure your PRTG core server has access to the internet to obtain map tiles. If a proxy is mandatory in your network, configure proxy settings accordingly.
    icon-square-cyanFor more information, see section Core & Probes.
     
    icon-square-cyanFor more information about tile server domains, see the Knowledge Base: Which domains and ports does the Geo Maps feature use?

Labeling Locations

You can define your own labels for locations of objects. To do so, enter the desired label in the first line of the Location settings and provide the geo coordinates of the location in the second line. This object appears with the defined label in geographical maps.

For example, add the following to the location field:

Big Apple
40.712778,-74.005833

Defining Location New York City with Geo Coordinates and Label Big Apple

Defining Location New York City with Geo Coordinates and Label Big Apple

The location New York City appears with the label Big Apple:

Location New York City with Label Big Apple

Location New York City with Label Big Apple

It is also possible to define the same label for different locations. For example, imagine your company's headquarters is spread over several different locations. For each object that represents a dedicated headquarters in the device tree, enter its coordinates in the second line of the respective Location settings and the label Headquarters in the first line. All corresponding objects are displayed as Headquarters.

Map Icon Colors

On the geographical maps, the different location icons show the overall status at this location by using a color code. Following, you can see all possible location states in order of their hierarchy:

Flag

Flag Color

Location Status

Meaning

led_red_big

Red

Down

At least one sensor at this location shows the Down status. Hover over the icon with the letter symbol in the legend to view the total number of alarms at this location.

led_redok_big

Light Red

Down (Acknowledged)

At least one sensor at this location is Down and a user acknowledged this status with the Acknowledge Alarm function. The Down states of all sensors at this location must be acknowledged. If at least one Down status is unacknowledged, this location is displayed as Down.

led_yellow_big

Yellow

Warning

At least one sensor at this location shows the Warning status. There is no sensor in the Down or Down (Acknowledged) status at this location.

led_orange_big

Orange

Unusual

At least one sensor at this location shows the Unusual status. There is no sensor in the Down, Down (Acknowledged), or Warning status at this location.

led_green_big

Green

Up

All sensors at this location are in the Up status. There is no sensor in the Down, Down (Acknowledged), Warning, Paused, or Unusual status at this location.

led_blue_big

Blue

Paused

All sensors at this location show the Paused status. There is no sensor in the Down, Down (Acknowledged), Warning, Unusual, or Up status at this location.

led_grey_big

Grey

Unknown

All sensors at this location have the Unknown status. There is no sensor in the Down, Down (Acknowledged), Warning, Unusual, Paused, or Up status at this location.

icon-square-cyanFor more information about sensor states, see section Sensor States.

More

icon-square-blueKNOWLEDGE BASE

Which provider should I use for the "Geo Maps" feature of PRTG?

Which domains and ports does the Geo Maps feature use?

Why does my street not appear on the Geo Map shown in PRTG?

How do I get a Google Maps API key for use in PRTG?

Which limitations apply when using the Google Maps API in PRTG?

My geo maps are displayed without background. What can I do?

Advanced Procedures