PRTG Manual: HTTP Transaction Sensor

The HTTP Transaction sensor monitors an interactive website, such as a web shop, by performing a transaction using a set of HTTP URLs. The sensor monitors whether logins or shopping carts work properly.

The sensor can show the following:

  • Loading time of single URLs
  • Loading time of the complete transaction
HTTP Transaction Sensor

HTTP Transaction Sensor

Sensor in Other Languages

  • Dutch: HTTP (Transactie)
  • French: Transaction HTTP
  • German: HTTP (Transaktion)
  • Japanese: HTTP トランザクション
  • Portuguese: Transação HTTP
  • Russian: Транзакция HTTP
  • Simplified Chinese: HTTP 处理
  • Spanish: HTTP Transacción

Remarks

  • This sensor does not support Secure Remote Password (SRP) ciphers. If you need to use SRP ciphers, use the Alternate/Compatibility Mode in the sensor settings.
  • This sensor supports smart URL replacement.
  • This sensor supports the IPv6 protocol.
  • This sensor has a high performance impact.

Add Sensor

The Add Sensor dialog appears when you manually add a new sensor to a device. It only shows the setting fields that are required for creating the sensor. Therefore, you do not see all setting fields in this dialog. You can change (nearly) all settings in the sensor's Settings tab later.

Basic Sensor Settings

Click the Settings tab of a sensor to change its settings.

i_round_blueUsually, a sensor connects to the IP Address or DNS Name of the parent device on which you created the sensor. See the device settings for details. For some sensors, you can explicitly define the monitoring target in the sensor settings. See below for details on available settings.

Setting

Description

Sensor Name

Enter a meaningful name to identify the sensor. By default, PRTG shows this name in the device tree, as well as in alarms, logs, notifications, reports, maps, libraries, and tickets.

Parent Tags

Shows tags that the sensor inherits from its parent device, parent group, and parent probe. This setting is shown for your information only and cannot be changed here.

Tags

Enter one or more tags. Confirm each tag with the Spacebar key, a comma, or the Enter key. You can use tags to group objects and use tag-filtered views later on. Tags are not case-sensitive. Tags are automatically inherited.

i_round_blueIt is not possible to enter tags with a leading plus (+) or minus (-) sign, nor tags with parentheses (()) or angle brackets (<>).

The sensor has the following default tags that are automatically predefined in the sensor's settings when you add the sensor:

  • httptransactionsensor

Priority

Select a priority for the sensor. This setting determines the position of the sensor in lists. The highest priority is at the top of a list. Choose from the lowest priority (i_priority_1) to the highest priority (i_priority_5).

HTTP Specific

Setting

Description

Timeout (Sec.)

Enter a timeout in seconds for all HTTP requests. If the complete transaction takes longer than this value, the sensor cancels the request and shows an according error message. Enter an integer value. The maximum value is 900 seconds (15 minutes).

Single URL Timeout (Sec.)

Enter a timeout in seconds for one single HTTP request. If the reply of any single request takes longer than this value, the sensor cancels the transaction and shows an according error message. Enter an integer value. The maximum value is 900 seconds (15 minutes).

HTTP Engine

Setting

Description

Monitoring Engine

If you encounter unexpected errors with the standard method that is used to monitor a URL, try the compatibility mode, which is based on .NET. Choose between:

  • Default/High Performance (recommended): This is the default monitoring method for this sensor.
  • Alternate/Compatibility Mode: Try this method as an alternative for websites that do not work with the default approach. Using the compatibility mode, this sensor executes an external executable program. Because of this, this method needs more resources but it can be helpful in some cases.
    i_round_blueIf you select the compatibility mode, the options for the SSL method are slightly different. You can also check for trusted certificates. See below.
    i_round_redWhen using the compatibility mode, Smart URL Replacement does not work, so this sensor does not automatically use the IP Address/DNS value of the parent device.

SSL/TLS Specific (when using Compatibility Mode)

Setting

Description

SSL/TLS Method

When using the compatibility mode, the Secure Sockets Layer (SSL)/Transport Layer Security (TLS) specific settings are a bit different from the default SSL/TLS settings. You can choose from:

  • SSLv3
  • TLS 1.0, TLS 1.1, TLS 1.2
  • SSLv3, TLS 1.0, TLS 1.1, TLS 1.2 (default)

Check SSL Certificates

Specify if the sensor checks the certificate of the URL:

  • Do not check used certificates: Do not check the certificates of the web pages. This the default setting.
  • Check if the used certificates are trusted: Check the certificates of the web pages. If the certificate of the server is not trusted, the sensor shows a Down status and displays a corresponding message.

i_round_blueThis sensor implicitly supports SNI, an extension to the Transport Layer Security (TLS) protocol.

Advanced Sensor Data

Setting

Description

Download Limit (KB)

Enter a number that defines the maximum amount of data (in kilobytes) that is transferred per request.

i_round_redIf you set content checks, be aware that they might be incomplete. This is because only the content downloaded up to this limit is checked for search expressions.

Cookie Management

Select if cookies are used for the transaction:

  • Use cookies (recommended): Allow cookies to be set and read during the transaction cycle. We recommend that you use this option.
  • Ignore cookies: Do not allow cookies. Use this option if you want to test the transaction without the use of cookies.

User Agent

Select the user agent string that the sensor sends when connecting to the URLs:

  • Use the default string: Do not enter a specific user agent and use the default string. Usually, this is: Mozilla/5.0 (compatible; PRTG Network Monitor (www.paessler.com); Windows)
  • Use a custom string: Use a custom user agent. Define below.

Custom User Agent

This setting is only visible if you enable Use a custom string above. Enter a string that the sensor uses as the user agent when connecting to the URL.

Result Handling

Define what PRTG does with the web page that is loaded at the URL:

  • Discard HTML result: Do not store the web page.
  • Store latest HTML result: Store the last result of the web page to the \Logs\sensors subfolder of the PRTG data directory on the probe system (master node, if in a cluster). File name: Result of Sensor [ID].*. This is for debugging purposes, especially in combination with content checks. The file is overwritten with each scanning interval.

i_podThis option is not available when the sensor runs on the hosted probe of a PRTG hosted by Paessler instance.

Authentication

Setting

Description

Authentication

Define if authentication is necessary on the web page at the configured URL:

  • No authentication needed
  • Web page needs authentication

User

This setting is only visible if you enable Web page needs authentication above. Enter a username. Enter a string.

Password

This setting is only visible if you enable Web page needs authentication above. Enter a password. Enter a string.

Authentication Method

This setting is only visible if you enable Web page needs authentication above. Select the authentication method that the URL is protected with:

  • Basic access authentication (HTTP): Use simple HTTP authentication. We recommend that you use this option.
    i_round_redThis authentication method transmits credentials as plain text.
  • Windows NT LAN Manager (NTLM): Use the Microsoft NT LAN Manager (NTLM) protocol for authentication. This is sometimes used in intranets for single sign-on (SSO).
  • Digest access authentication: Use digest access authentication. This applies a hash function to the password, which is safer than basic access authentication.

Transaction URL

You can define up to 10 different transaction URLs, which are all called in a row. If the transaction can be completed, the sensor shows the Up status. Using this mechanism, you can set up extended monitoring with multiple URLs.

Enter settings for at least one transaction URL. You can use as many steps as needed and disable the other steps.

Setting

Description

Transaction Step #x

This setting is available for URL #2 through #10. Define if you want to use this step for your transaction check:

  • Disable step #x: Do not use this step. Choose this option if you do not need all 10 steps for your transaction check.
  • Enable step #x: Enable this step. Further options are available.

URL

Enter the URL that the sensor connects to.

i_round_redThe URL must not be URL encoded.

If you enter an absolute URL, this address is independent of the IP Address/DNS Name setting of the parent device. PRTG uses a smart URL replacement that lets you use the parent device's IP address/DNS name setting as part of the URL.

i_square_cyanFor more information, see section Smart URL Replacement.

Request Method

Define how the URL is requested:

  • GET: Request the website directly, like browsing the web. We recommend that you use this setting for a simple check of a web page.
  • POST: Send post form data to the URL. If you select this setting, you must enter the data that is sent in the Postdata field below.
  • HEAD: Only request the HTTP header from the server without the actual web page. Although this saves bandwidth because less data is transferred, it is not recommended because the measured request time is not the one experienced by your users and you might not be notified of slow results or timeouts.

Postdata

This setting is only active if you choose POST in the Request Method setting above. Enter the data part for the post request here.

i_round_redNo XML is allowed here.

Require Keyword

Define if the sensor checks the result at the URL for keywords:

  • Do not check for keyword (default): Do not search for keywords in the result.
  • Set sensor to warning if keyword is missing: Check if a keyword exists in the result. If it exists, set the sensor to the Warning status if yes.
  • Set sensor to error if keyword is missing: Check if a keyword exists in the result. If it exists, set the sensor to the Down status if yes.

i_round_blueThe content check is only intended for HTML websites and might not work with other target URLs.

Response Must Include

Define a string that must be part of the result at the URL. If the data does not include this string, the sensor shows the Down status and displays this string along with the affected URL in the sensor message. Enter a string.

i_round_blueOnly simple text search is available here.

i_round_blueThe characters * and ? work as placeholders. * stands for no number or any number of characters and ? stands for exactly one character (as known from the Windows search). You cannot change this behavior. The literal search for these characters is not possible.

Exclude Keyword

Define if the sensor checks the result at the URL for keywords:

  • Do not check for keyword (default): Do not search for keywords in the result.
  • Set sensor to warning if keyword is found: Check if a keyword exists in the result. If it exists, set the sensor to the Warning status if yes.
  • Set sensor to error if keyword is found: Check if a keyword exists in the result. If it exists, set the sensor to the Down status if yes.

i_round_blueThe content check is only intended for HTML websites and might not work with other target URLs.

Response Must Not Include

Define a string that must not be part of the result at the URL. If the data includes this string, the sensor shows the Down status and displays this string along with the affected URL in the sensor message. Enter a string.

i_round_blueOnly simple text search is available here.

i_round_blueThe characters * and ? work as placeholders. * stands for no number or any number of characters and ? stands for exactly one character (as known from the Windows search). You cannot change this behavior. The literal search for these characters is not possible.

Sensor Display

Setting

Description

Primary Channel

Select a channel from the list to define it as the primary channel. In the device tree, the last value of the primary channel is always displayed below the sensor's name. The available options depend on what channels are available for this sensor.

i_round_blueYou can set a different primary channel later by clicking b_channel_primary below a channel gauge on the sensor's Overview tab.

Graph Type

Define how different channels are shown for this sensor:

  • Show channels independently (default): Show a graph for each channel.
  • Stack channels on top of each other: Stack channels on top of each other to create a multi-channel graph. This generates a graph that visualizes the different components of your total traffic.
    i_round_redYou cannot use this option in combination with manual Vertical Axis Scaling (available in the channel settings).

Stack Unit

This setting is only visible if you enable Stack channels on top of each other as Graph Type. Select a unit from the list. All channels with this unit are stacked on top of each other. By default, you cannot exclude single channels from stacking if they use the selected unit. However, there is an advanced procedure to do so.

Inherited Settings

By default, all of the following settings are inherited from objects that are higher in the hierarchy. You should change them centrally in the root group settings if necessary. To change a setting for this object only, click b_inherited_enabled under the corresponding setting name to disable the inheritance. You then see the options described below.

i_square_cyanFor more information, see section Inheritance of Settings.

Proxy Settings for HTTP Sensors

Click b_inherited_enabled to interrupt the inheritance.

The proxy settings determine how a sensor connects to a URL. You can enter data for an HTTP proxy server that sensors use when they connect via HTTP or HTTPS.

i_round_blueThis setting only applies to HTTP sensors and how they monitor. To change the proxy settings for the PRTG core server, see section Core & Probes.

Setting

Description

Name

Enter the IP address or Domain Name System (DNS) name of the proxy server. If you leave this field empty, HTTP sensors do not use a proxy.

Port

Enter the port number of the proxy. The default is 8080. Enter an integer value.

User

If the proxy requires authentication, enter the username for the proxy login.

i_round_redOnly basic authentication is available. Enter a string or leave the field empty.

Password

If the proxy requires authentication, enter the password for the proxy login.

i_round_redOnly basic authentication is available. Enter a string or leave the field empty.

Scanning Interval

Click b_inherited_enabled to interrupt the inheritance.

Setting

Description

Scanning Interval

Select a scanning interval from the dropdown list. The scanning interval determines the amount of time that the sensor waits between two scans. Choose from:

  • 30 seconds
  • 60 seconds
  • 5 minutes
  • 10 minutes
  • 15 minutes
  • 30 minutes
  • 1 hour
  • 4 hours
  • 6 hours
  • 12 hours
  • 1 day

i_round_blueYou can change the available intervals in the system administration on PRTG on premises installations.

If a Sensor Query Fails

Select the number of scanning intervals that the sensor has time to reach and to check a device again if a sensor query fails. Depending on the option that you select, the sensor can try to reach and to check a device again several times before the sensor shows the Down status. This can avoid false alarms if the monitored device only has temporary issues. For previous scanning intervals with failed requests, the sensor shows the Warning status. Choose from:

  • Set sensor to down immediately: Set the sensor to the Down status immediately after the first request fails.
  • Set sensor to warning for 1 interval, then set to down (recommended): Set the sensor to the Warning status after the first request fails. If the second request also fails, the sensor shows the Down status.
  • Set sensor to warning for 2 intervals, then set to down: Set the sensor to the Down status only after the third request fails.
  • Set sensor to warning for 3 intervals, then set to down: Set the sensor to the Down status only after the fourth request fails.
  • Set sensor to warning for 4 intervals, then set to down: Set the sensor to the Down status only after the fifth request fails.
  • Set sensor to warning for 5 intervals, then set to down: Set the sensor to the Down status only after the sixth request fails.

i_round_blueSensors that monitor via Windows Management Instrumentation (WMI) always wait at least one scanning interval before they show the Down status. It is not possible to immediately set a WMI sensor to the Down status, so the first option does not apply to these sensors. All other options can apply.

i_round_blueIf you define error limits for a sensor's channels, the sensor immediately shows the Down status. None of the interval options apply.

i_round_blueIf a channel uses lookup values, the sensor immediately shows the Down status. None of the interval options apply.

Schedules, Dependencies, and Maintenance Window

i_round_blueYou cannot interrupt the inheritance for schedules, dependencies, and maintenance windows. The corresponding settings from the parent objects are always active. However, you can define additional schedules, dependencies, and maintenance windows. They are active at the same time as the parent objects' settings.

Setting

Description

Schedule

Select a schedule from the list. You can use schedules to monitor during a certain time span (days or hours) every week. Choose from:

  • None
  • Saturdays
  • Sundays
  • Weekdays
  • Weekdays Eight-To-Eight (08:00 - 20:00)
  • Weekdays Nights (17:00 - 09:00)
  • Weekdays Nights (20:00 - 08:00)
  • Weekdays Nine-To-Five (09:00 - 17:00)
  • Weekends

i_square_cyanYou can create schedules, edit schedules, or pause monitoring for a specific time span. For more information, see section Schedules.

Maintenance Window

Select if you want to set up a one-time maintenance window. During a maintenance window, monitoring stops for the selected object and all child objects. They show the Paused status instead. Choose between:

  • Not set (monitor continuously): Do not set up a one-time maintenance window. Monitoring is always active.
  • Set up a one-time maintenance window: Set up a one-time maintenance window and pause monitoring. You can define a time span for a the pause below.

i_round_blueTo terminate an active maintenance window before the defined end date, change the time entry in Maintenance Ends to a date in the past.

Maintenance Begins

This setting is only visible if you enable Set up a one-time maintenance window above. Use the date time picker to enter the start date and time of the one-time maintenance window.

Maintenance Ends

This setting is only visible if you enable Set up a one-time maintenance window above. Use the date time picker to enter the end date and time of the one-time maintenance window.

Dependency Type

Select a dependency type. You can use dependencies to pause monitoring for an object depending on the status of a different object. You can choose from:

  • Use parent: Use the dependency type of the parent object.
  • Select a sensor: Use the dependency type of the parent object. Additionally, pause the current object if a specific sensor is in the Down status or in the Paused status because of another dependency.
  • Master sensor for parent: Make this sensor the master object for its parent device. The sensor influences the behavior of its parent device: If the sensor is in the Down status, the device is paused. For example, it is a good idea to make a Ping sensor the master object for its parent device to pause monitoring for all other sensors on the device in case the device cannot even be pinged. Additionally, the sensor is paused if the parent group is paused by another dependency.

i_round_blueTo test your dependencies, select Simulate Error Status from the context menu of an object that other objects depend on. A few seconds later, all dependent objects are paused. You can check all dependencies under Devices | Dependencies in the main menu bar.

Dependency

This setting is only visible if you enable Select a sensor above. Click b_search_light and use the object selector to select a sensor on which the current object will depend.

Dependency Delay (Sec.)

This setting is only visible if you enable Select a sensor above. Define a time span in seconds for the dependency delay.

After the master sensor for this dependency returns to the Up status, PRTG additionally delays the monitoring of the dependent objects by the time span you define. This can prevent false alarms, for example, after a server restart or to give systems more time for all services to start. Enter an integer value.

i_round_redThis setting is not available if you set this sensor to Use parent or to be the Master sensor for parent. In this case, define delays in the parent device settings or in its parent group settings.

Access Rights

Click b_inherited_enabled to interrupt the inheritance.

Setting

Description

User Group Access

Define the user groups that have access to the sensor. You see a table with user groups and group access rights. The table contains all user groups in your setup. For each user group, you can choose from the following group access rights:

  • Inherited: Inherit the access rights settings of the parent object.
  • No access: Users in this user group cannot see or edit the sensor. The sensor neither shows up in lists nor in the device tree.
  • Read access: Users in this group can see the sensor and view its monitoring results. They cannot edit any settings.
  • Write access: Users in this group can see the sensor, view its monitoring results, and edit its settings. They cannot edit its access rights settings.
  • Full access: Users in this group can see the sensor, view its monitoring results, edit its settings, and edit its access rights settings.

i_square_cyanFor more details on access rights, see section Access Rights Management.

Smart URL Replacement

Instead of entering a complete address in the URL field of an HTTP sensor, you can only enter the protocol followed by a colon and three forward slashes (this means that you can enter either http:/// or https:///, or even a simple forward slash / as the equivalent for http:///). PRTG automatically fills in the parent device's IP address or DNS name in front of the third forward slash.

Whether this results in a valid URL or not depends on the IP address or Domain Name System (DNS) name of the parent device. In combination with cloning devices, you can use smart URL replacement to create many similar devices.

For example, if you create a device with the DNS name www.example.com and you add an HTTP sensor to it, you can provide values in the following ways:

  • If you enter https:/// in the URL field, PRTG automatically creates the URL https://www.example.com/
  • If you enter /help in the URL field, PRTG automatically creates and monitor the URL http://www.example.com/help
  • It is also possible to provide a port number in the URL field. It is taken over by the device's DNS name and is internally added, for example, http://:8080/

i_round_redSmart URL replacement does not work for sensors that run on the probe device.

More

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Sensor Settings Overview

For more information about sensor settings, see the following sections: