PRTG Manual: HTTP Transaction Sensor

Sensor Name

Enter a meaningful name to identify the sensor. By default, PRTG shows this name in the device tree, as well as in alarms, logs, notifications, reports, maps, libraries, and tickets.

If the name contains angle brackets (<>), PRTG replaces them with braces ({}) for security reasons. For more information, see the Knowledge Base: What security features does PRTG include?

Parent Tags

Shows tags that the sensor inherits from its parent device, parent group, and parent probe. This setting is for your information only. You cannot change it.

Tags

Enter one or more tags. Confirm each tag with the Spacebar key, a comma, or the Enter key. You can use tags to group objects and use tag-filtered views later on. Tags are not case-sensitive. Tags are automatically inherited.

It is not possible to enter tags with a leading plus (+) or minus (-) sign, nor tags with parentheses (()) or angle brackets (<>).

The sensor has the following default tags that are automatically predefined in the sensor's settings when you add the sensor:

• httptransactionsensor

Priority

Select a priority for the sensor. This setting determines the position of the sensor in lists. The highest priority is at the top of a list. Choose from the lowest priority () to the highest priority ().

Timeout (Sec.)

Enter a timeout in seconds for all HTTP requests. If the complete transaction takes longer than this value, the sensor cancels the request and shows an according error message. Enter an integer value. The maximum value is 900 seconds (15 minutes).

Single URL Timeout (Sec.)

Enter a timeout in seconds for one single HTTP request. If the reply of any single request takes longer than this value, the sensor cancels the transaction and shows an according error message. Enter an integer value. The maximum value is 900 seconds (15 minutes).

Monitoring Engine

If you encounter unexpected errors with the standard method that is used to monitor a URL, try the compatibility mode, which is based on .NET. Choose between:

• Default/High Performance (recommended): This is the default monitoring method for this sensor.
• Alternate/Compatibility Mode: Try this method as an alternative for websites that do not work with the default approach. Using the compatibility mode, this sensor executes an external executable program. Because of this, this method needs more resources but it can be helpful in some cases.
  If you select the compatibility mode, the options for the SSL method are slightly different. You can also check for trusted certificates. See below.
  When using the compatibility mode, Smart URL Replacement does not work, so this sensor does not automatically use the IP Address/DNS value of the parent device.

SSL/TLS Method

When using the compatibility mode, the Secure Sockets Layer (SSL)/Transport Layer Security (TLS) specific settings are a bit different from the default SSL/TLS settings. You can choose from:

• SSLv3
• TLS 1.0, TLS 1.1, TLS 1.2
• SSLv3, TLS 1.0, TLS 1.1, TLS 1.2 (default)

Check SSL Certificates

Specify if the sensor checks the certificate of the URL:

• Do not check used certificates: Do not check the certificates of the web pages. This the default setting.
• Check if the used certificates are trusted: Check the certificates of the web pages. If the certificate of the server is not trusted, the sensor shows a Down status and displays a corresponding message.

Download Limit (KB)

Enter a number that defines the maximum amount of data (in kilobytes) that is transferred per request.

If you set content checks, be aware that they might be incomplete. This is because only the content downloaded up to this limit is checked for search expressions.

Cookie Management

Select if cookies are used for the transaction:

• Use cookies (recommended): Allow cookies to be set and read during the transaction cycle. We recommend that you use this option.
• Ignore cookies: Do not allow cookies. Use this option if you want to test the transaction without the use of cookies.

User Agent

Select the user agent string that the sensor sends when connecting to the URLs:

• Use the default string: Do not enter a specific user agent and use the default string. Usually, this is: Mozilla/5.0 (compatible; PRTG Network Monitor (www.paessler.com); Windows)
• Use a custom string: Use a custom user agent. Define below.

Custom User Agent

This setting is only visible if you enable Use a custom string above. Enter a string that the sensor uses as the user agent when connecting to the URL.

Result Handling

Define what PRTG does with the web page that is loaded at the URL:

• Discard result: Do not store the sensor result.

• Store result: Store the last result of the web page in the \Logs\sensors subfolder of the PRTG data directory on the probe system. The file names are Result of Sensor [ID]-1.txt and Result of Sensor [ID].Data.txt. This setting is for debugging purposes, especially in combination with content checks. PRTG overwrites the files with each scanning interval.

This option is not available when the sensor runs on the hosted probe of a PRTG Hosted Monitor instance.

In a cluster, PRTG stores the result in the PRTG data directory of the master node.

Authentication

Define if authentication is necessary on the web page at the configured URL:

• No authentication needed
• Web page needs authentication

User

This setting is only visible if you enable Web page needs authentication above. Enter a username. Enter a string.

Password

This setting is only visible if you enable Web page needs authentication above. Enter a password. Enter a string.

Authentication Method

This setting is only visible if you enable Web page needs authentication above. Select the authentication method that the URL is protected with:

• Basic access authentication (HTTP): Use simple HTTP authentication. We recommend that you use this option.
  This authentication method transmits credentials as plain text.
• Windows NT LAN Manager (NTLM): Use the Microsoft NT LAN Manager (NTLM) protocol for authentication. This is sometimes used in intranets for single sign-on (SSO).
• Digest access authentication: Use digest access authentication. This applies a hash function to the password, which is safer than basic access authentication.

Transaction Step #x

This setting is available for URL #2 through #10. Define if you want to use this step for your transaction check:

• Disable step #x: Do not use this step. Choose this option if you do not need all 10 steps for your transaction check.
• Enable step #x: Enable this step. Further options are available.

URL

Enter the URL that the sensor connects to.

The URL must not be URL encoded.

If you enter an absolute URL, this address is independent of the IP Address/DNS Name setting of the parent device. PRTG uses a smart URL replacement that lets you use the parent device's IP address/DNS name setting as part of the URL.

For more information, see section Smart URL Replacement.

Request Method

Define how the URL is requested:

• GET: Request the website directly, like browsing the web. We recommend that you use this setting for a simple check of a web page.
• POST: Send post form data to the URL. If you select this setting, you must enter the data that is sent in the Postdata field below.
• HEAD: Only request the HTTP header from the server without the actual web page. Although this saves bandwidth because less data is transferred, it is not recommended because the measured request time is not the one experienced by your users and you might not be notified of slow results or timeouts.

Postdata

This setting is only active if you choose POST in the Request Method setting above. Enter the data part for the post request here.

No XML is allowed here.

Require Keyword

Define if the sensor checks the result at the URL for keywords:

• Do not check for keyword (default): Do not search for keywords in the result.
• Set sensor to warning if keyword is missing: Check if a keyword exists in the result. If it exists, set the sensor to the Warning status if yes.
• Set sensor to error if keyword is missing: Check if a keyword exists in the result. If it exists, set the sensor to the Down status if yes.

The content check is only intended for HTML websites and might not work with other target URLs.

Response Must Include

Define a string that must be part of the result at the URL. If the data does not include this string, the sensor shows the Down status and displays this string along with the affected URL in the sensor message. Enter a string.

Only simple text search is available here.

The characters * and ? work as placeholders. * stands for no number or any number of characters and ? stands for exactly one character (as known from the Windows search). You cannot change this behavior. The literal search for these characters is not possible.

Exclude Keyword

Define if the sensor checks the result at the URL for keywords:

• Do not check for keyword (default): Do not search for keywords in the result.
• Set sensor to warning if keyword is found: Check if a keyword exists in the result. If it exists, set the sensor to the Warning status if yes.
• Set sensor to error if keyword is found: Check if a keyword exists in the result. If it exists, set the sensor to the Down status if yes.

The content check is only intended for HTML websites and might not work with other target URLs.

Response Must Not Include

Define a string that must not be part of the result at the URL. If the data includes this string, the sensor shows the Down status and displays this string along with the affected URL in the sensor message. Enter a string.

Only simple text search is available here.

The characters * and ? work as placeholders. * stands for no number or any number of characters and ? stands for exactly one character (as known from the Windows search). You cannot change this behavior. The literal search for these characters is not possible.

Primary Channel

Select a channel from the list to define it as the primary channel. In the device tree, the last value of the primary channel is always displayed below the sensor's name. The available options depend on what channels are available for this sensor.

You can set a different primary channel later by clicking below a channel gauge on the sensor's Overview tab.

Graph Type

Define how different channels are shown for this sensor:

• Show channels independently (default): Show a graph for each channel.
• Stack channels on top of each other: Stack channels on top of each other to create a multi-channel graph. This generates a graph that visualizes the different components of your total traffic.
  You cannot use this option in combination with manual Vertical Axis Scaling (available in the channel settings).

Stack Unit

This setting is only visible if you enable Stack channels on top of each other as Graph Type. Select a unit from the list. All channels with this unit are stacked on top of each other. By default, you cannot exclude single channels from stacking if they use the selected unit. However, there is an advanced procedure to do so.

Name

Enter the IP address or Domain Name System (DNS) name of the proxy server. If you leave this field empty, HTTP sensors do not use a proxy.

Port

Enter the port number of the proxy. The default is 8080. Enter an integer value.

User

If the proxy requires authentication, enter the username for the proxy login.

Only basic authentication is available. Enter a string or leave the field empty.

Password

If the proxy requires authentication, enter the password for the proxy login.

Only basic authentication is available. Enter a string or leave the field empty.

Scanning Interval

Select a scanning interval from the dropdown list. The scanning interval determines the amount of time that the sensor waits between two scans. Choose from:

• 30 seconds
• 60 seconds
• 5 minutes
• 10 minutes
• 15 minutes
• 30 minutes
• 1 hour
• 4 hours
• 6 hours
• 12 hours
• 1 day

You can change the available intervals in the system administration on PRTG on premises installations.

If a Sensor Query Fails

Select the number of scanning intervals that the sensor has time to reach and to check a device again if a sensor query fails. Depending on the option that you select, the sensor can try to reach and to check a device again several times before the sensor shows the Down status. This can avoid false alarms if the monitored device only has temporary issues. For previous scanning intervals with failed requests, the sensor shows the Warning status. Choose from:

• Set sensor to down immediately: Set the sensor to the Down status immediately after the first request fails.
• Set sensor to warning for 1 interval, then set to down (recommended): Set the sensor to the Warning status after the first request fails. If the second request also fails, the sensor shows the Down status.
• Set sensor to warning for 2 intervals, then set to down: Set the sensor to the Down status only after the third request fails.
• Set sensor to warning for 3 intervals, then set to down: Set the sensor to the Down status only after the fourth request fails.
• Set sensor to warning for 4 intervals, then set to down: Set the sensor to the Down status only after the fifth request fails.
• Set sensor to warning for 5 intervals, then set to down: Set the sensor to the Down status only after the sixth request fails.

Sensors that monitor via Windows Management Instrumentation (WMI) always wait at least one scanning interval before they show the Down status. It is not possible to immediately set a WMI sensor to the Down status, so the first option does not apply to these sensors. All other options can apply.

If you define error limits for a sensor's channels, the sensor immediately shows the Down status. None of the interval options apply.

If a channel uses lookup values, the sensor immediately shows the Down status. None of the interval options apply.

Schedule

Select a schedule from the list. You can use schedules to monitor during a certain time span (days or hours) every week. Choose from:

• None
• Saturdays
• Sundays
• Weekdays
• Weekdays Eight-To-Eight (08:00 - 20:00)
• Weekdays Nights (17:00 - 09:00)
• Weekdays Nights (20:00 - 08:00)
• Weekdays Nine-To-Five (09:00 - 17:00)
• Weekends

You can create schedules, edit schedules, or pause monitoring for a specific time span. For more information, see section Schedules.

Maintenance Window

Select if you want to set up a one-time maintenance window. During a maintenance window, monitoring stops for the selected object and all child objects. They show the Paused status instead. Choose between:

• Do not set up a one-time maintenance window: Do not set up a one-time maintenance window. Monitoring is always active.
• Set up a one-time maintenance window: Set up a one-time maintenance window and pause monitoring. You can define a time span for a the pause below.

To terminate an active maintenance window before the defined end date, change the time entry in Maintenance Ends to a date in the past.

Maintenance Begins

This setting is only visible if you enable Set up a one-time maintenance window above. Use the date time picker to enter the start date and time of the one-time maintenance window.

Maintenance Ends

This setting is only visible if you enable Set up a one-time maintenance window above. Use the date time picker to enter the end date and time of the one-time maintenance window.

Dependency Type

Select a dependency type. You can use dependencies to pause monitoring for an object depending on the status of a different object. You can choose from:

• Use parent: Use the dependency type of the parent object.
• Select a sensor: Use the dependency type of the parent object. Additionally, pause the current object if a specific sensor is in the Down status or in the Paused status because of another dependency.

• Master sensor for parent: Make this sensor the master object for its parent device. The sensor influences the behavior of its parent device: If the sensor is in the Down status, the device is paused. For example, it is a good idea to make a Ping sensor the master object for its parent device to pause monitoring for all other sensors on the device in case the device cannot even be pinged. Additionally, the sensor is paused if the parent group is paused by another dependency.

To test your dependencies, select Simulate Error Status from the context menu of an object that other objects depend on. A few seconds later, all dependent objects are paused. You can check all dependencies under Devices | Dependencies in the main menu bar.

Dependency

This setting is only visible if you enable Select a sensor above. Click and use the object selector to select a sensor on which the current object will depend.

Dependency Delay (Sec.)

This setting is only visible if you enable Select a sensor above. Define a time span in seconds for the dependency delay.

After the master sensor for this dependency returns to the Up status, PRTG additionally delays the monitoring of the dependent objects by the time span you define. This can prevent false alarms, for example, after a server restart or to give systems more time for all services to start. Enter an integer value.

This setting is not available if you set this sensor to Use parent or to be the Master sensor for parent. In this case, define delays in the parent device settings or in its parent group settings.

User Group Access

Define the user groups that have access to the sensor. You see a table with user groups and group access rights. The table contains all user groups in your setup. For each user group, you can choose from the following group access rights:

• Inherited: Inherit the access rights settings of the parent object.
• No access: Users in this user group cannot see or edit the sensor. The sensor neither shows up in lists nor in the device tree.
• Read access: Users in this group can see the sensor and view its monitoring results. They cannot edit any settings.
• Write access: Users in this group can see the sensor, view its monitoring results, and edit its settings. They cannot edit its access rights settings.
• Full access: Users in this group can see the sensor, view its monitoring results, edit its settings, and edit its access rights settings.

For more details on access rights, see section Access Rights Management.

Downtime

In the channel table on the Overview tab, this channel never shows any values. PRTG uses this channel in graphs and reports to show the amount of time in which the sensor was in the Down status in percent.

Sum

The loading time of the complete transaction in milliseconds (msec)

This channel is the primary channel by default.

Time of URL [#]

The loading time of single URLs in msec