PRTG Manual: WMI HDD Health Sensor
The WMI HDD Health sensor connects to the parent device via Windows Management Instrumentation (WMI) and monitors the health of IDE disk drives on the target system, using Self-Monitoring, Analysis and Reporting Technology (S.M.A.R.T.). This is built into most modern IDE hard disk drives.
It can show the following, among others:
- Read Error Rate
- Spin-Up Time
- Start/Stop Count
- Reallocated Sectors Count
- Seek Error Rate
- Power-On Hours
- Spin Retry Count
- Calibration Retry Count
- Power Cycle Count
- Power-off Retract Count
- Load Cycle Count
- Temperature Celsius
- Reallocation Event Count
- Current Pending Sector Count
- Uncorrectable Sector Count
- UltraDMA CRC Error Count
- Write Error Rate
- Transfer Error Rate
- Total LBAs Written
- Total LBAs Read
Which channels the sensor actually shows might depend on the monitored device and the sensor setup. The channel names indicate the ID of the S.M.A.R.T. attribute, followed by a colon, and the typical meaning of the channel. The sensor can also show other attributes that the target device returns, but some channels will have the name Unknown Channel. This happens if PRTG cannot match the ID of a found attribute with an internally defined channel name.
Some vendors do not agree on attribute definitions and define meanings other than the common one.
Every attribute of a disk assumes a value. PRTG shows these attributes as channels with their last, minimum, and maximum value. These channel values change over time and indicate the disk health—higher values correspond to a better health. The disk's attributes come with a threshold, defined by the manufacturer of the drive. If a channel value is lower than this threshold, the sensor will automatically show a Warning status. This indicates that the S.M.A.R.T. status of the HDD might break soon.
There are no thresholds defined for some attributes and because of this they cannot be categorized for a status other than Up. You can Define Lookups and use them with affected channels to get the desired status for a return value.
Dutch: WMI HDD Status, French: État WMI HDD, German: WMI Laufwerkszustand, Japanese: WMI HDD ヘルス, Portuguese: Funcionamento do HD WMI, Russian: Работоспособность жесткого диска WMI, Simplified Chinese: WMI 硬盘健康状况, Spanish: Salud de disco duro WMI
- Requires credentials for Windows systems to be defined for the device you want to use the sensor on.
- WoW64 (Windows 32-bit on Windows 64-bit) must be installed on target systems that run Windows Server 2016.
- Sensors using the Windows Management Instrumentation (WMI) protocol have high impact on the system performance! Try to stay below 200 WMI sensors per probe. Above this number, please consider using multiple Remote Probes for load balancing.
- For a general introduction to the technology behind WMI, see section Monitoring via WMI.
- This sensor officially requires Windows 7 or later on the target machine that holds the hard disk drives you want to monitor. The sensor may not work reliably if the target machine runs on Windows 2003, Windows XP, or Windows Vista. Due to a known bug in those systems, the sensor may not be able to detect available hard disk drives.
- The values that this sensor shows can vary depending on how a vendor handles S.M.A.R.T values. See the vendor's documentation for more information.
You cannot add this sensor type to the Hosted Probe of a PRTG hosted by Paessler instance. If you want to use this sensor type, please add it to a remote probe device.
The Add Sensor dialog appears when you manually add a new sensor to a device. It only shows the setting fields that are required for creating the sensor. Therefore, you will not see all setting fields in this dialog. You can change (nearly) all settings in the sensor's Settings tab later.
Select the IDE disks you want to monitor. PRTG will create one sensor for each IDE device you choose in the Add Sensor dialog. The settings you choose will be valid for all sensors that you create when you finish this dialog.
The following settings for this sensor differ in the Add Sensor dialog in comparison to the sensor's Settings tab.
SMART Specific |
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IDE Devices |
You see a list with the names of all items that are available to monitor. Add check marks in front of the respective lines to select the desired items. PRTG creates one sensor for each selection. You can also use the check box in the table head to select and deselect all items.
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On the details page of a sensor, click the Settings tab to change its settings.
Usually, a sensor connects to the IP Address or DNS Name of the parent device where you created this sensor. See the Device Settings for details. For some sensor types, you can define the monitoring target explicitly in the sensor settings. See below for details on available settings.
Basic Sensor Settings |
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Sensor Name |
Enter a meaningful name to identify the sensor. By default, PRTG shows this name in the device tree, as well as in alarms, logs, notifications, reports, maps, libraries, and tickets. |
Parent Tags |
Shows Tags that this sensor inherits from its parent device, group, and probe. This setting is shown for your information only and cannot be changed here. |
Tags |
Enter one or more Tags, separated by spaces or commas. You can use tags to group sensors and use tag–filtered views later on. Tags are not case sensitive. We recommend that you use the default value. You can add additional tags to the sensor if you like. Other tags are automatically inherited from objects further up in the device tree. These are visible above as Parent Tags.
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Priority |
Select a priority for the sensor. This setting determines where the sensor is placed in sensor lists. Top priority is at the top of a list. Choose from one star (low priority) to five stars (top priority). |
SMART Specific |
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Serial No. |
Shows the serial number of the monitored disk. Once a sensor is created, you cannot change this value. It is shown for reference purposes only. If you need to change this, please add the sensor anew. |
Size (GB) |
Shows the size of the monitored disk in gigabytes. Once a sensor is created, you cannot change this value. It is shown for reference purposes only. If you need to change this, please add the sensor anew. |
Name |
Shows the name of the monitored disk. Once a sensor is created, you cannot change this value. It is shown for reference purposes only. If you need to change this, please add the sensor anew. |
Timeout (Sec.) |
Enter a timeout in seconds for the request. If the reply takes longer than this value defines, the sensor will cancel the request and show a corresponding error message. Please enter an integer value. The maximum value is 900 seconds (15 minutes). |
Debug Options |
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Sensor Result |
Define what PRTG will do with the sensor results. Choose between:
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Sensor Display |
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Primary Channel |
Select a channel from the list to define it as the primary channel. In the device tree, the last value of the primary channel will always be displayed below the sensor's name. The available options depend on what channels are available for this sensor.
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Graph Type |
Define how different channels will be shown for this sensor.
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Stack Unit |
This setting is only available if stacked graphs are selected above. Choose a unit from the list. All channels with this unit will be stacked on top of each other. By default, you cannot exclude single channels from stacking if they use the selected unit. However, there is an advanced procedure to do so. |
By default, all following settings are inherited from objects higher in the hierarchy and should be changed there, if necessary. Often, best practice is to change them centrally in the Root group's settings, see section Inheritance of Settings for more information. To change a setting only for this object, disable inheritance by clicking the button next to inherit from under the corresponding setting name. You will then see the options described below.
Scanning Interval |
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Click |
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Scanning Interval |
Select a scanning interval (seconds, minutes, or hours) from the list. The scanning interval determines the time the sensor waits between two scans. You can change the available intervals in the system administration on PRTG on premises installations. |
If a Sensor Query Fails |
Define the number of scanning intervals that a sensor has time to reach and check a device again in case a sensor query fails. The sensor can try to re-reach and check a device several times, depending on the option you select here, before it will be set to a Down status. This helps you avoid false alarms if the monitored device has only temporary issues. For previous scanning intervals with failed requests, the sensor will show a Warning status. Choose between:
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Schedules, Dependencies, and Maintenance Window |
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Schedule |
Select a schedule from the list. Schedules can be used to monitor for a certain time span (days, hours) every week. With the period list option it is also possible to pause monitoring for a specific time span. You can create new schedules and edit existing ones in the account settings.
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Maintenance Window |
Specify if you want to set up a one-time maintenance window. During a "maintenance window" period, this object and all child objects will not be monitored. They will be in a Paused status instead. Choose between:
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Maintenance Begins |
This field is only visible if you enabled the maintenance window above. Use the date time picker to enter the start date and time of the maintenance window. |
Maintenance Ends |
This field is only visible if you enabled the maintenance window above. Use the date time picker to enter the end date and time of the maintenance window. |
Dependency Type |
Define a dependency type. Dependencies can be used to pause monitoring for an object depending on the status of another. You can choose between:
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Dependency |
This field is only visible if the Select object option is enabled above. Click on the reading-glasses and use the object selector to choose an object on which the current sensor will depend. |
Dependency Delay (Sec.) |
Define a time span in seconds for a dependency delay. After the master object for this dependency goes back to Up status, PRTG will start monitoring the depending objects after this extra delayed. This can help to avoid false alarms, for example, after a server restart, by giving systems more time for all services to start up. Please enter an integer value.
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Access Rights |
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Click |
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User Group Access |
Define which user group(s) will have access to the object you're editing. A table with user groups and types of access rights is shown. It contains all user groups from your setup. For each user group, you can choose from the following access rights:
You can create new user groups in the System Administration—User Groups settings. To automatically set all objects further down in the hierarchy to inherit this object's access rights, set a check mark for the Revert children's access rights to inherited option.
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My WMI sensors don't work. What can I do?
To change display settings, spike filter, and limits, switch to the sensor's Overview tab and click the gear icon of a specific channel. For detailed information, see the Sensor Channel Settings section.
Click the Notification Triggers tab to change notification triggers. For detailed information, see the Sensor Notification Triggers Settings section.
For more general information about settings, see the Object Settings section.
For information about sensor settings, see the following sections: