PRTG Manual: Context Menus

Right-click an object to view a context menu with many options for direct access to monitoring data and functions.

To view your browser's context menu, press the Ctrl key (Google Chrome) or the Shift key (Mozilla Firefox) while right-clicking. You then see the context menu of your browser instead of the context menu of PRTG. This is not possible with Internet Explorer.

Context Menus

Which options are available depends on the type of object that you select.

Action	Description
Scan Now	Perform an immediate scan of the object. This queries data for all objects underneath in the object hierarchy.
Details	Show the Overview tab of the object. For more information about the Overview tab, see the Knowledge Base: What options do I have to review my monitoring data in detail?
Edit	Which options are available depends on the type of object that you select. Hover over Edit to show the Edit menu. The following actions are available: Settings: Open a dialog to edit the object settings. Notification Triggers: Open the Notification Triggers tab of the object. Access Rights: Open a dialog to edit the access rights for the object. Rename: Open a dialog to edit the name of the object. Management: Open the Management tab of the object.
Acknowledge Alarm	This option is only available in the sensor context menu when you select a sensor in the Down or Down (Partial) status. You can acknowledge an alarm for the sensor. A sensor with an acknowledged alarm shows the Down (Acknowledged) status and does not trigger any more notifications. The following actions are available: Acknowledge Indefinitely Acknowledge the alarm for a certain period of time: For 5 Minutes For 15 Minutes For 1 Hour For 3 Hours For 1 Day Until: Define a custom time period to acknowledge the alarm. Use the date time picker to enter the date and time. If the alarm condition still exists after this time period, the sensor shows the Down status again. When the alarm condition clears, the sensor usually returns to the Up status immediately with the next sensor scan. For more information about acknowledging an alarm, see section Alarms.
Add Sensor	Open a dialog that guides you through the process of adding a new sensor to the device. For more information, see section Add a Sensor.
Auto-Discovery	This option is only available for auto-discovery groups or devices that have the auto-discovery feature enabled. Hover over Auto-Discovery to show the Auto-Discovery menu. The following actions are available: Run Auto-Discovery: Immediately start a search to automatically add new sensors to the device. The search runs in the background and uses the options you set for the Auto-Discovery Level in the device settings under Auto-Discovery Settings. If there are new sensors, you see them after a few minutes. For more information, see section Auto-Discovery. If you set the option No auto-discovery for the Auto-Discovery Level in the device settings and start the auto-discovery from the context menu, PRTG runs it with the standard device identification and changes the device setting to Standard auto-discovery (default). Run Auto-Discovery with Template: Open a dialog to start an automatic search with a standard, detailed, or custom device template. If you select this option from the context menu, the options you set for the Auto-Discovery Level in the object settings do not apply. This option is not available on the hosted probe of a PRTG Hosted Monitor instance.
Create Device Template	This option is only available for devices. Open a dialog that guides you through the process of creating a new device template. The template is then available for the auto-discovery. For more information, see section Create Device Template.
Recommend Now	This option is only available if the Recommended Sensors Detection is enabled. Start an analysis to get sensor recommendations for the device. When PRTG finishes the analysis of the device, you see the recommended sensors in a table list on the device's Overview tab where you can directly add the respective sensors.
Add Group	This option is only available for probes and groups. Open a dialog that guides you through the process of adding a new group. For more information, see section Add a Group.
Add Auto-Discovery Group	This option is only available for probes and groups. Open a dialog that guides you through the process of adding a new auto-discovery group. PRTG creates a new group and runs an auto-discovery in your network to automatically add devices and sensors. For more information, see section Add an Auto-Discovery Group. This option is not available on the hosted probe of a PRTG Hosted Monitor instance.
Add Device	This option is only available for probes and groups. Open a dialog that guides you through the process of adding a new device. For more information, see section Add a Device.
Sort Alphabetically	Sort direct child objects in alphabetical order. PRTG stores the sorting order in the monitoring configuration. You cannot undo it.
Delete	Delete the object. PRTG asks for confirmation before it actually deletes an object. You cannot delete local probes or hosted probes.
Clone	Open a dialog that guides you through the process of cloning the object. For more information, see section Clone Object.
Move	Which options are available depends on the type of object that you select. Hover over Move to open the Move menu. The following actions are available: Top: Move the object to the top of the parent object. Up: Move the object one entry up. Down: Move the object one entry down. Bottom: Move the object to the bottom of the parent object. Rename: Open a dialog to edit the name of the object. Management: Open the Management tab of the object. To Other Group: Move the object to a different group.
Pause	Hover over Pause to open the Pause menu. The following actions are available: Pause Indefinitely: Pause the object indefinitely. Optionally enter a message. For 5 Minutes: Pause the object for five minutes. Optionally enter a message. For 1 Hour: Pause the object for one hour. Optionally enter a message. For 3 Hours: Pause the object for three hours. Optionally enter a message. For 1 Day: Pause the object for one day. Optionally enter a message. Until: Pause the object until a specified time. Use the date time picker to enter the date and time. Optionally enter a message. One-time Maintenance Window: Pause the object at a specified time. In the dialog that appears, define the start and end date of the maintenance window. Use the date time picker to enter the date and time. To cancel an active maintenance window before the defined end date, change the time entry under Maintenance Ends to a date in the past.
Resume	This option is only available if the object already shows the Paused status or if it shows the Down status because of a simulated error. Click Resume to restart monitoring on the object. Use the date time picker to enter the date and time. The object automatically resumes monitoring after this time period.
Simulate Error Status	This option is only available for sensors. Manually set the sensor to the Down status. The Simulate Error Status option does not work for sensors that run on mini probes.
Priority	Hover over Priority to open the Priority menu. Define the priority of the object. For more information, see section Priority and Favorites.
Priority/Favorite	This option is only available for devices and sensors. Hover over Priority/Favorite to open the Priority/Favorite menu. Define the priority of the object or add/remove it from favorites. For more information, see section Priority and Favorites.
Historic Data	Hover over Historic Data to open the Historic Data menu. The following actions are available: Open the historic data tabs for the specified time interval: Last 2 days, Last 30 days, or Last 365 days. For more information, see the Knowledge Base: What options do I have to review my monitoring data in detail? Create Report: Open a dialog to add a new report. When you create a report via the context menu, PRTG automatically includes the selected probe in the report. For more information, see the Paessler website: How to set up reports in PRTG in 5 easy steps.
Device Tools	This option is only available for devices. Hover over Device Tools to open the Device Tools menu. The following actions are available: This option is not available on the hosted probe of a PRTG Hosted Monitor instance. Go to Service URL: Open the service page that you defined in the device settings. If no service URL is available for the device, you can enter an address in the dialog that appears. New Window with HTTP: Open a new browser window with HTTP and the IP address or Domain Name System (DNS) name of the device. New Window with HTTPS: Open a new browser window with HTTPS and the IP address or DNS name of the device. New Window with FTP: Open a new browser window with the File Transfer Protocol (FTP) and the IP address or DNS name of the device. Remote Desktop: Download an .rdp file. When you execute this file, a remote desktop starts with the IP address or DNS name of the device. In Firefox, you must use mstsc.exe (Microsoft Terminal Service) to open the file. Traceroute: Start a traceroute on the device. PRTG displays the route and measures transit delays of packets across the IP network. Install Remote Probe: Open a dialog to install a classic remote probe on the device. For more information, see section Classic Remote Probe Setup via Device Tools. This option is only available on devices on local probes. This option is not available in PRTG Hosted Monitor.
Find Duplicates	This option is only available for devices. In your configuration, search for devices with the same IP address or DNS name as the selected device.
Send Link by Email	Send a link to the object by email. Click to create a new email with your system's standard email client. The email contains a direct link to the Overview tab of the object.
Add Ticket	Open the Add Ticket dialog. For more information, see section Tickets.