New User Interface | PRTG Manual

PRTG Manual: New User Interface

The new PRTG user interface (UI) is a redesign of the classic PRTG web interface. It uses the PRTG API v2 and introduces a new navigational layout.

i_round_redThe new UI is still under development and is not yet feature-complete. You might come across features and settings that are exclusively available in either the classic UI or the new UI. For more information on the latest updates to the new UI, see the Paessler website: Release notes for the "stable" release channel in the section New UI.

i_round_redThe new UI and API v2 use an additional service, which can increase the resource footprint PRTG needs to run. You do not need to take any extra precautionary steps if your installation follows the system requirements for PRTG. If your installation is already running considerably outside of these recommendations, we suggest that you take a cautious approach to activating the new UI and API v2.

Activation

Some versions of PRTG require that you activate the new UI and API v2 from the classic UI. The PRTG core server must restart to apply the changes.

  1. Go to Setup.
  2. The prompt to activate the new UI appears in the rightmost column. Select Activate.
     
Activate New UI

Activate New UI

  1. Enable the checkbox to confirm that you have read the disclaimer.
  2. Select OK to restart the PRTG core server and activate the new UI and API v2.
     
Confirm New UI Activation

Confirm New UI Activation

After the PRTG core server restarts, there is a button in the upper right corner of the PRTG web interface that you can use to switch between the classic and new UI.

Additional notes

  • After activation, the classic UI, new UI, PRTG API, and PRTG API v2 are available simultaneously. If the network and firewall rules allow it, users can access them via different ports.
  • To use the new UI, the following ports must be free:
    • 1616 (HTTPS) or 1615 (HTTP)
    • 23580 (HTTP and HTTPS)

Home

You see the Home page by default when you log in to the PRTG web interface. The Home page shows an overview of your PRTG instance and provides shortcuts and resources if you need help.

Home

Home

PRTG API v2

The PRTG API v2 is the modern Representational State Transfer (REST) application programming interface (API) of PRTG. It enables you to access monitoring data, manipulate objects using HTTP requests, and run your own written sensors and notifications.

You can find the main resources for the API v2 in the PRTG interface or on the Paessler website.

API v2 Reference

Description

Overview

Official documentation of the API v2

Endpoints

An interactive reference of all available endpoints

i_round_blueUse the endpoint reference page from your own PRTG instance to test the endpoints with your own monitoring data. Access the reference documentation directly from your PRTG instance with the following URL: http(s)://<yourprtgserver>:port/api/v2/oas/.

General Layout

The Monitoring page has a split-view layout. On the left, you see the device tree; on the right, you see the detail view of the selected object.

Device Tree in New UI

Device Tree in New UI

Sensor States

Use sensor states to filter objects in the device tree.

Sensor States on Device Tree

Sensor States on Device Tree

Status Icon

Status Name

i_status_down

Down

i_status_down_acknowledged

Down (Acknowledged)

i_status_warning

Warning

i_status_unusual

Unusual

i_status_unknown

Unknown

i_status_paused

Paused

i_status_up

Up

i_square_cyanFor more information, see section Sensor States.

Filter by status and keyword

To refine your search, you can filter the device tree by one or multiple sensor states together with a keyword:

Filter Objects with Keywords and Sensor States

Filter Objects with Keywords and Sensor States

Main Menu Structure

You can access all functions via the main menu bar.

Option

Description

Monitoring i_monitoring

Open the device tree. Here, you can view and manage your objects.

Maps i_maps

Open Maps. Create dashboards with monitoring information in a customizable layout.

Reports i_reports

Open Reports. View and analyze historic monitoring results for a specific period of time or for your system configuration.

Logs i_logs

Open Logs. Logs show all past activities and events in your monitoring setup.

Tickets i_tickets

Open Tickets. The ticketing system in PRTG includes tickets about recent events in your PRTG installation.

Share your feedback i_feedback

Send quick feedback about your first impression of the new PRTG web interface.

Settings i_settings

Open Settings to see the system settings. You might need to re-enter your credentials to access this page.

i_round_blueThis section is known as Setup in the classic UI.

Log out i_log_out

Log out of this account.

Home i_home

Open the Home page.

b_open_classic / b_open_new

Switch between the classic UI and the new UI. You might need to re-enter your credentials when you switch between interfaces.