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Aurelio, System Admin at Paessler AG

The Enterprise Console has a tab-like interface. Using the tabs you can navigate through various pages with information about your monitored objects, such as your network status and monitoring results, for example, as well as access maps, reports, tickets and settings.

Enterprise Console Menu Tabs BarEnterprise Console Menu Tabs Bar

There is documentation available for the following tabs:

Devices Menu Tab

The Devices tab is your starting point for everyday use. The page is split into two parts. On the left hand side, it shows the tree-like device view which lists all configured PRTG core servers with their probes, groups, devices, and the sensors on the devices, in a hierarchical order. Next to each object you see an overview of the number of sensors, grouped by their current status.

The first child node of the tree is called Favorite Devices and Sensors. It contains all devices and sensors that you marked as favorites. To add an object to the favorites list, right-click on the desired device or sensor and select the Add to Favorites entry from the context menu. For details, please see Priority and Favorites section.

Note: For more information about the hierarchical order of the different objects in the device tree, please see Object Hierarchy section.

On the right side you see details about the object selected on the left. The information is spread over several tabs.

Over the object's name you see always a path which you can use to navigate through the device tree. It can also help you to orient yourself if you get lost. If you click a breadcrumb item, a drop-down menu opens that shows all available objects on the same level. For example, you can use this to directly access all other sensors or a device, other devices within a group, another group on the same probe, other probes in your root group, or another PRTG server.

Enterprise Console Sensor Sub-Tabs on the Device TabEnterprise Console Sensor Sub-Tabs on the Device Tab

Edit Objects in the Device Tree

Use the Edit menu (or the object's context menu) to access different important functions of the items you have currently selected in the device tree on the left hand side, such as

  • Add devices or sensors to the favorites list (or remove them from the list)
  • Sort all sub nodes of an object alphabetically
  • Move objects up and down in the tree
  • Check now
  • Pause monitoring
  • Access tools
  • and many more

For details about the available options, please see section Windows Menu Structure .

Select Multiple Items in Device Tree

In the device tree shown on the left, you can select one or more objects, even from different PRTG core servers. Hold down the Ctrl key to select more objects simultaneously with your mouse. Usually, you select more than one item to view combined graphs, or to apply a command from the Windows Menu (for example, Check Now or Pause ) to several objects.

When you select multiple items, the sub-tabs on the right side show data for all selected items at a glance. For example, when if you select two sensors, you see their tables next to each other. Graphs will actually appear combined! This is a great way to instantly show one chart containing the graphs of all selected objects. Each sensor channel is represented as one line. This aggregated view works for all kind of objects.

Note: The tab Live Graph shows data for sensors only.

Note: Below each graph you see a key. Point to an entry in the key to display the corresponding line in the graph above in bold .

Aggregated Graph View in Enterprise ConsoleAggregated Graph View in Enterprise Console

Note: You may need to enlarge the Enterprise Console's window to see all tables and graphs.

Devices—Overview

The Overview tab shows general information about the selected object. Depending on the selected object selected, you can see different information.

  • For servers , probes , and groups the table shows information in the Name and Status section, such as priority, parent objects and number of sensors on this object. Additionally, the window shows a geographical map, if enabled in your PRTG configuration as well as in the Enterprise Console's View menu, and index graphs. For detailed information about geographical maps, please see Geo Maps section.
  • For devices , the Overview tab shows device details and summary graphs for different time spans, gauges, as well as a list of all sensors on this device, recommended sensors, and a geo map.
  • For sensors , the Overview tab shows sensor details, current status, and the last value of all sensor channels, as well as sensor graphs for different time spans. You can also edit channel settings in this tab by clicking on a channel's gear icon. For details, please see section Sensor Channels Settings .
     

Devices—Live Graph, 2 days, 30 days, 365 days

These tabs are only available if you enable the Large Single Graph (Ctrl+L ) view in the Windows Menu (View ). For Small Multiple Graphs view please see Devices—Graph section below.

Select one of the tabs to display an object's monitoring results as Live Graph (content available for sensors only), or for different time spans in more or less detail (2 days , 30 days , 365 days ). On every tab, you will see graphs as well as data tables.

While you view a sensor graph, you can hide single sensor channels individually. Remove the check mark symbol in front of a channel name underneath the graph, and the line of the according channel disappears. You can also Show all or Hide all channels by clicking these buttons in the graph. The graph view is reset immediately.

Note: The days mentioned here are the default setting. You can change the detail of the different graphs any time under System Administration—User Interface .

Note: Below each graph you see a key. Point to an entry in the key to display the corresponding line in the graph above in bold .

Devices—Graph

This tab is only available if you enable the Small Multiple Graphs (Ctrl+S ) view in the Windows Menu (View ). For Large Single Graphs view please see above. This tab shows an overview with single graphs and data tables for live data, 2 days, 30 days, and 365 days. It might be necessary to enlarge the window to display all graphs.

Note: The days mentioned here are the default setting. You can change the detail of the different graphs any time under System Administration—User Interface .

Note: Below each graph you see a key. Point to an entry in the key to display the corresponding line in the graph above in bold .

Devices—Historic Data

The Historic Data tab is available for sensors only (not for probes, groups, or devices). When you call the historic data reports via this tab, there is no sensor selection available because you already determined which sensor you want to create a report for. If you want to select another sensor for the report, choose Sensors | View Historic Data from the main menu in the PRTG web interface.

Historic Data Tab of Ping SensorHistoric Data Tab of Ping Sensor

Click here to enlarge: http://media.paessler.com/prtg-screenshots/historic_data_tab_ping_sensor.png

Select the File Format for the results:

  • HTML web page : Opens a new browser window with the historic data report
  • XML file : Opens a new browser window with the historic data report as XML file.
  • CSV file : Opens a new browser window with the historic data report as CSV file.

When you click one of these items, a new window or tab of the external browser configured in the Enterprise Console's Options will open. PRTG automatically logs in and redirects you to the respective web page. If your browser displays a certificate warning, please find more information in the SSL Certificate Warning section.

View and functionality are the same as in the web interface. For details about the available Historic Data report options, please see the Historic Data Reports section of the Ajax Web Interface documentation.

Devices—Log

Click the Log tab to show a table list with all log information on this object . This is a subset of the entries available via the Logs menu tab.

The list can show up to one hundred entries at a time. Use the arrow symbols above the list to show other items. You can jump to the beginning of the list, or browse through it hundred by hundred. If the list has more than one entry, you can also sort the items by the contents of a certain column. To sort, simply click the header of the column you want to sort by once or twice.

Devices—Settings

The Settings tab loads and displays the currently selected object's settings from the web interface. View and functionality are the same as in the web interface. For every type of object and for every sensor, different options are available. For detailed information, please see the following sections (depending on the selected object) in the Ajax Web Interface documentation:

Devices—Settings—Multi-Edit

If you select several objects on the left side, the Settings tab switches into multi-edit mode. Using multi-edit, you can set a check mark for one or more settings. All changes apply to all selected objects. The multi-edit dialog displays settings which are common among the selected objects only.

If you select only sensors on the left side in the device tree, the Settings tab additionally displays a Channel Settings tab. Using this tab you can multi-edit the settings of any channels which are common among the selected sensors, as long as the channels have the same name. Set a check mark for one or more channel settings. All changes apply to all selected sensors.

Note: You cannot use multi-edit for objects on different PRTG core servers.

Devices—Notifications

The Notifications tab loads and displays the currently selected object's settings from the web interface. View and functionality are the same as in the web interface. You can set different notification triggers.

For detailed information, please see the Sensor Notifications Settings section in the Ajax Web Interface documentation.

Note: You cannot change notification settings for multiple objects at a time. We recommend that you use the Inheritance of Settings for easy configuration.

Devices—Comments

The Comments tab loads and displays the currently selected object's settings from the web interface. View and functionality are the same as in the web interface.

On the Comments tab you can enter free text for each object. You can use this function for documentation purposes or to leave information for other users.

Click Save to store your settings. If you change tabs or use the main menu, all changes to the settings will be lost!

Devices—History

The History tab shows all changes to the settings of an object with a timestamp, the PRTG user which conducted the change, and a message.

Drag & Drop Sorting in Device Tree

In the device tree, you can also move probes, groups, and devices simply via drag and drop. Activate it in the Windows menu Edit | Drag & Drop Sorting and then drag your objects as you like: You can move devices and groups, or add groups or devices to other groups. You can also move objects via the context menu.

Note: You cannot move objects in the following cases:

  • You cannot move any objects from one PRTG core server to another.
  • You cannot move sensors from one device to another. To clone sensors to other devices using drag & drop, please use the Ajax Web Interface. For detailed information, please see the Manage Device Tree section.
  • You cannot move devices from one group to another.
  • You cannot move groups from one probe to another.
  • You cannot move probes from one core server to another.

 

Enterprise Console—Topics

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