PRTG Manual: SSL Certificate Warning

If you use PRTG on premises outside your internal LAN, in particular if you use it on the internet, you should set the PRTG web server to use Secure Sockets Layer (SSL)/Transport Layer Security (TLS). Your browser then shows an SSL certificate warning because PRTG comes with a self-signed certificate. The connection to your PRTG web server is secured with SSL/TLS anyway and you can confirm the claimed security risk.

Every browser shows a slightly different SSL certificate warning that you need to confirm to proceed:

i_toolsYou can avoid these browser warnings if you use your own trusted SSL certificate with PRTG. For this purpose, we provide the freeware tool PRTG Certificate Importer.

Google Chrome

In Google Chrome, click Advanced, then click Proceed to [yourPRTGserver] (unsafe) every time you open the PRTG web interface.

SSL Certificate Warning in Chrome

SSL Certificate Warning in Chrome

Mozilla Firefox

In Mozilla Firefox, click Advanced, then click Accept the Risk and Continue.

SSL Certificate Warning in Firefox

SSL Certificate Warning in Firefox

i_round_blueYou only have to take these steps once for every Firefox browser session and PRTG core server.

Internet Explorer

In Internet Explorer, click Go on to the webpage (not recommended) every time you open the PRTG web interface.

SSL Certificate Warning in Internet Explorer

SSL Certificate Warning in Internet Explorer

Other

The procedure is similar for other browsers that are not officially supported.

More

i_square_bluePRTG MANUAL

 

i_square_blueKNOWLEDGE BASE

Why can't I save my PRTG password in Google Chrome?

 

i_toolsPAESSLER TOOLS

PRTG Certificate Importer

Basic Procedures