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Aurelio, System Admin at Paessler AG

The Enterprise Console connects to the web server API running on every PRTG core server installation. It supports saving the configuration for a connection to one or more PRTG core servers. In a full PRTG installation, there is already a connection predefined.

Note: For a successful connection, the program versions of Enterprise Console and PRTG core server have to match. When connecting to several servers, make sure they all run on the same software version. At least the third number of the whole version number has to be equal. For example, EC version 15.4.21.4476 can connect to server version 15.4.21.4768.

PRTG Servers List

From the main menu, select File | Manage PRTG Server Connections to view a list of all servers configured for the currently logged in Windows user account. You can also access this list by clicking the PRTG Server Connections entry above the device tree.

PRTG Servers List in the Enterprise ConsolePRTG Servers List in the Enterprise Console

The list shows the server or display name, as well as login information used. In the Status column you see an overall sensor status for this server connection. You can also see if there is any Background Activity on the respective server (for example, a running Auto-Discovery), which can potentially affect performance and response times.

In the list, set a check mark for every PRTG server you want to poll with every update interval. If a server is not reachable, the Enterprise Console deactivates it automatically after several unsuccessful connection attempts. When opening the Enterprise Console, it automatically re-establishes the connection to all active servers.

Add or Edit a PRTG Server Connection

In the header bar above the server list, click Add PRTG Server Connection to add a new server connection configuration. Use Delete PRTG Server Connection to remove an entry from the list. With Move Up and Move Down you can change the order of the servers on the Devices tab. There is also a context menu available for each server connection with the options to Deactivate PRTG Server Connection, to Add a server, to open and edit the Settings of the server, to Delete the server, to open the server in the Ajax web interface (Open in Web Browser), as well as Move Up and Move Down to change its position on the Devices tab.

To change the settings of an existing server in the list, open its context menu with right-click and click Settings or click the respective wrench symbol in the table. You can alternatively use the context menu of a server on the Devices tab: There you can choose between Edit PRTG Server Connection (opens the edit dialog), Deactivate PRTG Server Connection (the Enterprise Console will not show this server's monitoring data anymore; you can activate it again later in the servers list), or view Dependencies.

When adding or editing, a dialog box appears to enter connection information.

Note: Connection settings are stored for each Windows user individually in the registry under the following node: HKEY_CURRENT_USER\Software\Paessler\PRTG Network Monitor\WinGUI

PRTG Server Connection Settings in Enterprise ConsolePRTG Server Connection Settings in Enterprise Console

Server IP/DNS name

  • Enter the IP address or DNS name of the PRTG server the Enterprise Console connects to.
  • This is the same address or name as defined in the web server settings for the core server. For detailed information please see PRTG Administration Tool (Web Server ) section. Make sure the values match.
  • Make sure the server is reachable (especially when using Network Address Translation (NAT)) and no firewall settings block the connection.
     

Port

  • Enter the port on which the PRTG server runs.
  • This is the same port as defined in the web server settings for the core server. For detailed information please see PRTG Administration Tool (Web Server ) section. Make sure the values match.
  • Make sure the server is reachable (especially when using Network Address Translation (NAT)) and no firewall settings block the connection.
     

Login Name

  • Enter the login name that you use to login to the web server.
  • This can be the administrator login or the login of another PRTG user.
  • In a new installation, the login name is prtgadmin by default.
  • For detailed information about user accounts, please see System Administration—User Accounts section.
     

Password

  • Enter the password for the login name entered above.
  • In a new installation, the password is prtgadmin by default.
     

Root ID

  • Enter the ID of the object that is the root of the device tree.
  • Default value is 0 , which is the Root group of your configuration.
  • If you enter an other object's ID here, the device tree will start at this object, only showing all other objects below in the hierarchy.
  • This is useful to only view a part of the device tree, which might load much faster.
  • You can create several connections that only differ in the Root ID value to quickly switch between different views within your configuration, choosing different PRTG core server connections in the Enterprise Console's Devices tab.
     

Display Name (optional)

  • Optionally enter a name that the EC displays in the PRTG Server Connections list.
  • If you leave this field blank, the Enterprise Console displays the Server IP/DNS name setting there.
     

Click the OK button to save your settings or Cancel to discard them.

 

Enterprise Console—Topics

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