PRTG Manual: Manage a PRTG in the Cloud Subscription

PRTG Network Monitor offers Monitoring as a Service with PRTG in the cloud. PRTG in the cloud runs in the cloud and does not require a PRTG core server installation inside your network, making monitoring even easier. We offer subscription plans that you can tailor to your needs and manage via the PRTG in the cloud web portal on my-prtg.com.

All you need to do is open a web browser (Google Chrome 61 or later (recommended)), go to https://my-prtg.com, and log in to manage your subscription.

icon-book-arrowsFor details about setting up a PRTG in the cloud instance, see manual section Create a PRTG in the Cloud Instance.

Login Screen

Login Screen

Provide the credentials you entered when signing up and click Login or use single sign-on and continue with your Google+, Facebook, Windows, or Amazon account via the respective button.

Dashboard

The Dashboard tab gives you an overview of your PRTG in the cloud subscription. Here you can manage or cancel your subscription, or add a new subscription. If you have purchased a subscription, you will also see when your next payment is due. You can also click the link under Domain to open the PRTG web interface.

PRTG in the Cloud Dashboard

PRTG in the Cloud Dashboard

Click Manage Subscription to view your subscription details. The following information is displayed where you can edit your plan, payment, or billing address. Click Change Plan to save your changes.

Add a New Subscription

Add a New Subscription

Click New Subscription to add a new subscription to your account.

Add a New Subscription

Add a New Subscription

Enter a domain name, for example myseconddomain.my-prtg.com, choose a plan, and then enter your credit card information and billing address. Click Subscribe Now to add the subscription.

Click Cancel Subscription to cancel your PRTG in the cloud subscription. Enter CANCEL in the field and click Cancel Subscription again to finalize the cancellation.

Cancel a Susbcription

Cancel a Susbcription

History

This tab gives you an overview of the history of your subscriptions.

Subscription History

Subscription History

Account SettingsProfile

Here you can view your profile, view or update your payment information, and view your invoices.

Account Settings—Payment

When purchasing a subscription, you will need your payment information. Enter your credit card information and billing address here to save it for later use.

Payment Informaton

Payment Informaton

Account Settings—Invoices

Here you can view and download all of your invoices.

Logout

Click Logout in the upper-right corner to log out of your account.

 

Using PRTG in the cloud—Topics