PRTG Manual: My Account
This documentation refers to an administrator that accesses the PRTG web interface on a master node. Other user accounts, interfaces, or failover nodes might not have all of the options in the way described here. In a cluster, note that failover nodes are read-only by default.
In the My Account settings, you can define and edit settings for the user account. All settings in this section are user account specific. Some account settings are only visible to administrators.
If you use PRTG on premises and open the system administration page from a different administration page, PRTG asks you to enter your credentials again for security reasons if 15 minutes (900 seconds) have passed since your last credential-based login. A dialog box appears. Enter your Login Name and Password for PRTG in the corresponding fields and confirm to continue.
This documentation refers to an administrator that accesses the PRTG web interface on a master node. Other user accounts, interfaces, or failover nodes might not have all of the options in the way described here. In a cluster, note that failover nodes are read-only by default.
Setting |
Description |
---|---|
QR Code |
Click Show QR Code for PRTG App Login to display the QR code and copy your account settings to the PRTG app. |
Setting |
Description |
---|---|
Login Name |
Enter the login name of the user.
|
Display Name |
Enter a name that the user recognizes. It is only used for display purposes.
|
Primary Email Address |
Enter the user's email address.
|
Password |
Define the user password or decide whether to change a password:
If you choose to specify a new password, enter the old password, then enter the new password twice.
|
Passhash |
Click Show passhash to display the passhash for the user. You need the passhash of a user if you use the PRTG Application Programming Interface (API). This setting is for your information only. You cannot change it.
|
These settings are only available in PRTG Hosted Monitor.
Setting |
Description |
---|---|
API Username |
Shows the username of the user account. You need a username if you use the PRTG API. This setting is for your information only. You cannot change it. |
API Passhash |
Click Show passhash to display the passhash for the user. You need the passhash of a user if you use the PRTG API. This setting is for your information only. You cannot change it. |
Reset API Passhash |
Click Generate new passhash to reset the passhash of the user. |
Setting |
Description |
---|---|
Primary Group |
This setting is only visible to administrators. Select the primary group for the user from the dropdown menu.
|
Status |
This setting is for your information only. You cannot change it. |
Last Login |
Shows the time stamp of the user's last login. This setting is for your information only. You cannot change it. |
Setting |
Description |
---|---|
Member of |
Shows the user groups that the user is a member of. Access rights to device tree objects, libraries, maps, reports and the ticket system are defined at group level. This setting is for your information only. You cannot change it. |
Setting |
Description |
---|---|
Automatic Refresh |
Define if you want PRTG to automatically reload web pages in the PRTG web interface for the user:
|
Refresh Interval (Sec.) |
This setting is only visible if you enable Refresh pages (recommended) above. Enter the number of seconds that PRTG waits between two refreshes. We recommend that you use 30 seconds or more. The minimum value is 20 seconds.
|
Audible Alarms |
Define whether PRTG plays an audible alarm on web pages in the PRTG web interface when there is a new alarm:
|
Homepage URL |
Define the user's default homepage in the PRTG web interface. This is the page that the user sees after logging in or when selecting Home from the main menu. Enter a PRTG-internal web page. |
Time Zone |
Define the time zone for the user. Depending on the time zone you select here, PRTG shows the user's local time zone in all data tables and graph legends.
|
Date Format |
Select the date format for the user from the dropdown menu:
|
Color Mode |
Select a color mode for the PRTG web interface:
|
Setting |
Description |
---|---|
Email Notifications |
Define if the user receives emails from the ticket system:
|
Save your settings. If you leave the page, all changes to the settings are lost.
KNOWLEDGE BASE
What security features does PRTG include?
Which audible notifications are available in the PRTG web interface and in PRTG Desktop?
Why are audible alerts in public maps not working in Chrome?
Why do I get a warning message when time zones differ?
- Account Settings
- System Administration
- User Interface
- Monitoring
- Notification Delivery
- Core & Probes
- User Accounts
- User Groups
- Administrative Tools
- Cluster
- PRTG Status
- License Information
- Auto-Update
- Optional Downloads
- Help and Support Center
- Contact Support
There are some settings that you must make in the PRTG Administration Tool. For more details, see the sections: