PRTG Manual: Step 1: Download, Installation, and First Login
To use PRTG on premises, download it from the Paessler website and install it on a Windows system.
For information on how to set up a PRTG Hosted Monitor instance, see section Create a PRTG Hosted Monitor Instance.
You can find the PRTG installer on the Paessler website. There, you can also log in to the Paessler shop to buy or upgrade your license or to renew your maintenance.
Once you have installed PRTG, the auto-update automatically downloads and installs new software versions.
Double-click the setup file on the system that you want to use as the PRTG core server. Follow the installation wizard and install the software.
At the end of the installation, open the PRTG web interface with one of the officially supported browsers:
- Google Chrome 72,
- Mozilla Firefox 65, or
- Microsoft Internet Explorer 11.
Because of scripting incompatibilities, you might not be able to use all functionalities of the PRTG web interface with Internet Explorer 10 or earlier and other older browsers. If you cannot access the PRTG web interface, open the URL of PRTG in a different supported browser.
After you installed PRTG on premises, open the PRTG web interface with a supported browser. You see the login screen.
PRTG automatically fills in the credentials of the predefined PRTG System Administrator user. The login name and the initial password is prtgadmin. Click Login to proceed.
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