The Carambar & Co Group uses PRTG Network Monitor, from Paessler, to monitor its entire IT infrastructure
ABOUT CARAMBAR & CO
Carambar & Co was founded on May 2, 2017. The company, agile and innovative, employs nearly 1000 people, spread over five production sites all in France: in Blois, Marcq-en-Baroeul, Saint-Genest, Strasbourg and Vichy. It is a 100% French Owned Company with a fantastic portfolio of Local and Global Brands within its large portfolio – Brands like Carambar, Poulain, La Pie qui Chante, Suchard, Vichy, Malabar, Terry‘s, Kaba, Dulciora, Benco and Suchard Express.
THE NEEDS OF CARAMBAR & CO : SERVER AND FLOW MONITORING TO ENSURE A HIGH-QUALITY INFORMATION SYSTEM
PRTG NETWORK MONITOR : AN OBVIOUS CHOICE FROM THE FIRST TESTS
"Our objective was to be able to monitor the health of our most critical servers containing data and applications, but also the flows and bandwidth between headquarters, our 50 servers in the cloud and the 15 servers at our production sites."
Marc Boullier, CIO of Carambar & Co
THE BENEFITS OF USING PRTG NETWORK MONITOR : WE GAINED CONTROL OF THE INFORMATION SYSTEM AND INCREASED PRODUCTIVITY
In took less than two weeks to completely install PRTG, including the creation of dashboards – this is nothing compared to other solutions, which can take months of deployment.
The integration partner CVC IT, recommended by CRIS Réseaux, helped Carambar & Co to take PRTG to a new level. They advised on monitoring strategies to better manage the alerts and optimize operations. This made it possible to respond to concrete business cases by making the data visible in dashboards, as well as sending data to logs and databases.
„PRTG has become an essential tool for the ten people who use it to manage IT. We have a complete view of all IT activity in a single dashboard, which greatly simplifies our search for faults; optimizing our use of resource. We are alerted in real time before a server is overloaded and we uncover faults that are otherwise difficult to detect, such as problems with badge readers at the factory entrance. The PRTG feature indicating “unusual” behavior is very useful to detect what we should be monitoring more closely. And what is very important to me, as CIO, is that we can communicate the health of IT to every department in the company. This demonstrates our mastery of the IT Infrastructure, putting the IT department in a very positive light,“ explains Marc Boullier, CIO of Carambar & Co.
PRTG NETWORK MONITOR IS AN ESSENTIAL BUILDING BLOCK FOR CARAMBAR & CO'S FUTURE DEVELOPMENTS
The company is currently in the process of optimizing the most critical flows. For 2018, Carambar & Co plans to use PRTG even more extensively, deploying sensors to monitor their factory operations. The objective is to alert maintenance engineers within the factories to potential issues, so they are able to better control the operation of connected objects, applications and production lines. The first tests have already begun in the Strasbourg factory, and the technology will be rolled out to other factories if tests are successful.
„Our next step is to support the industry 4.0 movement and monitor the IoT equipment that will, without question, be used in our production plants in France. We will use PRTG to manage and make factory operations more reliable,“ concludes Marc Boullier.