
COMPANY
Skytex Group
INDUSTRY
Manufacturing
COMPANY SIZE
SMB
COUNTRY
Mexiko
SCALE
1,700 employees, multi-site, 260+ CCTV cameras
Skytex Group is a vertically integrated textile manufacturer producing more than 2 million meters of fabric per week across three companies: woven fabrics, non-woven felts, and regenerated fibers. Over 1,700 people depend on continuously running operations. If a service goes down unnoticed, production stops.
Before PRTG, the Group had no monitoring solution. Executives had no visibility into service availability across their main plant, a second facility, or their Mexico City offices.
They needed something fast to deploy, easy to use, and capable of covering the entire infrastructure from one interface.
In under three days, the IT team configured nearly 1,000 sensors and graphical dashboards. PRTG covers access points, switches, Exchange, servers, firewalls, SQL, storage, internet connections, and web services across all three locations.
One unexpected extension was physical security. The plant houses 260+ CCTV cameras that must record continuously. PRTG now monitors all cameras and DVRs together in the same console as IT infrastructure, alerting automatically when any camera stops recording.
Dashboards give executives full visibility across all sites. When a connection is lost, the team identifies and resolves it before production is affected. Order tracking systems are monitored to ensure timely client delivery.
We used to live with uncertainty because we didn’t monitor anything. Now, the benefit we were looking for was obtained with Paessler: to have the peace of mind that everything is working.