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  1. Home>
  2. Company>
  3. Case Studies>
  4. Skytex Group

2 million meters of fabric a week: how Skytex Group keeps its textile factory running with PRTG

Challenge: No monitoring across a 2M meters/week textile factory; production continuity at risk

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Logo Skytex Group

COMPANY
Skytex Group

INDUSTRY
Manufacturing

COMPANY SIZE
SMB

COUNTRY
Mexiko

SCALE
1,700 employees, multi-site, 260+ CCTV cameras

Icon CCTV

IT and 260+ CCTV cameras monitored from one unified PRTG console

Icon Fire Department

Connection losses identified and resolved before reaching production

Icon monitoring

Order tracking monitored to ensure on-time delivery for clients

The problem

Skytex Group is a vertically integrated textile manufacturer producing more than 2 million meters of fabric per week across three companies: woven fabrics, non-woven felts, and regenerated fibers. Over 1,700 people depend on continuously running operations. If a service goes down unnoticed, production stops.

Before PRTG, the Group had no monitoring solution. Executives had no visibility into service availability across their main plant, a second facility, or their Mexico City offices.

They needed something fast to deploy, easy to use, and capable of covering the entire infrastructure from one interface.

What changed with PRTG

In under three days, the IT team configured nearly 1,000 sensors and graphical dashboards. PRTG covers access points, switches, Exchange, servers, firewalls, SQL, storage, internet connections, and web services across all three locations.

One unexpected extension was physical security. The plant houses 260+ CCTV cameras that must record continuously. PRTG now monitors all cameras and DVRs together in the same console as IT infrastructure, alerting automatically when any camera stops recording.

Dashboards give executives full visibility across all sites. When a connection is lost, the team identifies and resolves it before production is affected. Order tracking systems are monitored to ensure timely client delivery.

We used to live with uncertainty because we didn’t monitor anything. Now, the benefit we were looking for was obtained with Paessler: to have the peace of mind that everything is working.

Salvador Cassab, Managing Director
Skytex Group
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PRTG gives manufacturing IT teams the visibility to keep production running and catch problems before they reach the factory floor.

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