COMPANY
Noblecom
INDUSTRY
IT & Telecommunication
COMPANY SIZE
SMB
COUNTRY
Malaysia
SCALE
Building technology integrator, data center, multi-sector
Noblecom Technology is a Malaysian provider of building technology systems, implementing public address, security control, IPTV, audio-visual, and ICT solutions for hotels, hospitals, government buildings, convention centers, and commercial developments across Malaysia. Once a build is complete, Noblecom maintains long-term operational relationships with its clients.
Its clients' servers and applications are hosted in Noblecom's data center, relying on HPE, Cisco, and AWS network infrastructure. The team monitors workstations, ports, bandwidth, WAN, LAN, servers, and virtual environments including VMware and Hyper-V.
Before PRTG, monitoring was split across Nagios, Spiceworks, SolarWinds, and Zabbix. Each tool covered only part of the picture. The complexity made it impossible to identify and resolve problems efficiently.
Noblecom removed all four existing solutions and replaced them with PRTG across its entire ICT infrastructure. One dashboard now covers the full environment using SNMP, HTTP, SSL, FTP, Ping, Linux, Unix, and port sensors, monitoring workstations, servers, virtual machines, switches, routers, and bandwidth in real time.
Early detection of network issues triggers email notifications to the right people before clients are affected. The team can now proactively identify potential problems before they disrupt critical building operations across all client sites.
Capacity planning improved significantly. Rather than estimating resource requirements, the team now bases decisions on actual usage data from PRTG, enabling much more efficient allocation of network resources and avoiding unnecessary procurement.
Faster problem resolution and reduced downtime followed as the ICT team shifted from reactive troubleshooting to a proactive, data-driven approach.
The ability to monitor our entire IT infrastructure with Paessler’s PRTG monitoring platform within a single dashboard has simplified what was previously an extremely complex job.
