COMPANY
Banca Profilo
INDUSTRY
Financial Services
COMPANY SIZE
SMB
COUNTRY
Italy
SCALE
On-premises data center, disaster recovery site, 6 branches
Banca Profilo is a private and investment bank listed on the Italian stock exchange. It operates as a market maker on IDEM, the Italian derivatives market. When the exchange is open, trading systems must be online. Downtime is a compliance issue.
A 4-person IT team manages an on-premises data center, a disaster recovery site, six branches, and outsourcer connections. Before PRTG, there were no dedicated monitoring tools.
The team responded to failures after they occurred. They tried open-source monitoring, but configuration overhead quickly overwhelmed a team that size.
PRTG deployed in hours. Starting with simple sensors, the team expanded to cover 300 devices across the full infrastructure.
Trading systems are monitored continuously. Branch network devices are tracked for uptime and downtime. Microsoft 365 runs through a dedicated sensor.
Under Bank of Italy and Consob regulations, the bank's website must meet strict availability requirements. PRTG monitors uptime and link integrity, detecting redirect changes that could signal a typosquatting attack.
The annual data center power-down previously required engineers to verify every device on restart. PRTG now flags anomalies automatically, replacing manual walkthroughs with targeted fixes.
Alerts fire via email and Teams. When thresholds near critical levels, the team acts before users are affected.
Adopting PRTG has been like going from being in the dark to being in the light. Before, we had limited visibility into what was happening in the infrastructure and in the network. Now, however, thanks to the comprehensive dashboard and real-time notifications, we receive constant updates on the status of facilities and services, and our way of working has gone from passive to proactive.
