COMPANY
Adani Electricity
INDUSTRY
Energy & Utilities
COMPANY SIZE
Enterprise
COUNTRY
India
SCALE
300 unmanned substations, 900 km fiber network
Adani Electricity Mumbai Limited supplies power to 3.1 million consumers across 400 square kilometers of suburban Mumbai. Hundreds of unmanned power substations feed the grid around the clock. A failure anywhere cannot go unnoticed.
The SCADA system runs on an optical fiber cable network spanning over 900 kilometers, designed in a ring and mesh topology so a single failure has no impact on the system. It needed a monitoring solution capable of far more than standard network monitoring: optical parameters, electric power parameters, billing data generation, comprehensive alerting and escalation, and support for 1,000 or more network devices. The evaluation took more than one year.
After more than a year of evaluation, PRTG Network Monitor was the clear outcome. It met every requirement: scalability, flexible sensor configuration, alerting, and a licensing model that fit the scope of the project.
PRTG also supports Adani's NOC operations directly. Using PRTG's roles and rights system, the team implemented an incident-to-technical-person mapping. When an alert fires, the right engineer is notified immediately. Escalation procedures ensure no alert is ever lost, even when a team member is unavailable. NOC burden dropped and productivity improved.
The setup has expanded continuously. Today, PRTG monitors 300 power substations, more than 1,000 network devices, a cash collection center, and CCTV devices across the network. Due to PRTG's licensing and scaling capacities, Adani plans to keep expanding the monitoring setup as infrastructure grows and demands evolve.
After a deep dive into the worlds of network monitoring during our one-year evaluation, we understood the wow factor of PRTG: The combination of scalability, licensing, and the hassle-free implementation together with first-class support was something we haven’t seen with any competing solution as of now.
