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  1. Home>
  2. Company>
  3. Case Studies>
  4. Trasmed

Monitoring critical systems at sea: how Trasmed keeps its passenger and cargo fleet safe with PRTG

Challenge: Critical vessel systems must be monitored in isolated maritime environments with no easy access

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Logo Trasmed

COMPANY
Trasmed

INDUSTRY
Consulting, Services, Travel & Transportation

COMPANY SIZE
Midsized Company

COUNTRY
Spain

SCALE
6 vessels, Mediterranean routes, IT and OT on board

Icon time

IT and OT systems on all vessels monitored in real time from a single PRTG platform

Icon boost.

Anomalies detected before they affect vessel performance or passenger and cargo safety

Icon Notifications

Mobile app gives shore-based IT staff remote visibility into vessel systems at any time 

The problem

Trasmed is a shipping company operating passenger and cargo services between the ports of Barcelona, Valencia, and the Balearic Islands under the Grimaldi Group, with five owned vessels and one chartered. 

As Trasmed integrates more technology into its fleet, monitoring becomes a safety question. A failure of a critical IT or OT system does not just disrupt service: in the worst case, it jeopardizes the safe operation of the entire vessel. 

Ships are isolated environments. When a problem occurs, physical access is difficult. The team needed real-time visibility across all vessel systems, accessible from anywhere.

What changed with PRTG

Working with Paessler partner Nunsys, Trasmed deployed PRTG across its fleet. PRTG now monitors all critical IT and OT elements on board each vessel in a single unified platform. 

Real-time alerts detect anomalies before they affect vessel performance or safety. Because issues surface early, the team can act preventively rather than reactively, reducing the risk of escalation at sea. 

The PRTG mobile app gives the IT team access to vessel system status from a smartphone. This is especially valuable when shore-based staff need to assess the situation remotely before any physical intervention is possible. 

PRTG brings unified, real-time monitoring to maritime environments with the same depth it delivers on land.

The advantage of implementing PRTG is obvious: It allows us to always have a real-time view of the operation of the ship's critical systems. Everything is unified in a single tool that enables us to monitor these systems and even be able to have all this in a simple mobile phone.

Bienvenido Lozano Zarzo, IT Director
Grimaldi Group
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PRTG gives maritime operators real-time visibility into critical IT and OT systems, even in the most isolated environments.

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