Success stories
from our customers

Successful load tests

Next, the team determined the load times during various test scenarios. In the final load test, which included four simultaneous speed tests, PRTG was evaluated under real-life conditions. Using PRTG, the workshop participants monitored the load times and the CPU & RAM utilization on the PRTG server. At the same time, the employees tackled another project: providing the users of various ÖBB customers with read-access permissions for the devices that pertained to them directly. First of all, it was important to note that most of the devices could only be read by specific customers, while some devices could be seen by all customers. PRTG made it possible to configure customized access rights to grant personalized access to each party. Since it was also important to keep performance as high as possible, explicit permissions proved to be the best option for ÖBB. During the workshops, experts from ÖBB and ITPS AG hammered out the details for the import tool and the implementation of access permissions.

Together, the workshop participants had this to say about PRTG: “We had very positive experiences with PRTG in the past. Our gigantic network needs to be closely monitored at all times. PRTG not only saves us lots of precious time, but also helps us prevent costly interruptions and crashes. Thanks to the workshops with the experts from ITPS, we were able to acquire know-how that will help us use the tool both now and in the future.”

“Our “Certified Paessler Partner” status gives us away: we’re sold on the capabilities of PRTG!,” declares Thomas Wächter, CEO of ITPS AG. “The workshops at ÖBB were somewhat challenging due to the complexity of the data network, but ÖBB’s employees and our experts were more than up to the task. The know-how of our experts perfectly complemented ÖBB’s extensive experience in the operation of the data network.”

Based in Vienna, ÖBB Infrastruktur AG is responsible for keeping trains running in Austria. It plans, builds, and operates the entire railway infrastructure in the small country in the Alps, transporting 230 million passengers and more than 100 million tons of goods per year. At ÖBB, a telematics department provides business-critical services such as transmission technology, telephony, and video surveillance – via one of the largest communications infrastructures in Austria. Among other things, ÖBB relies on PRTG Network Monitor from the Nuremberg-based company Paessler AG to ensure its data network always runs smoothly.

After all, for ÖBB’s railroad operations and administrative processes to work well, its IT and telecommunications infrastructures must always be error-free. This is the task of the telematics unit, whose employees develop reliable and customized information and communications technology (ICT) solutions. Business-critical services include radio, transmission technology, telephony, information reporting systems, and video surveillance. All these services are provided via the existing data network.