Soenen’s corrugated board ICT team keeps
everything under control with PRTG
About Soenen Golfkarton NV
“We also considered other software. PRTG stood out because of its user-friendliness, flexibility and minimal consultancy investment.”
Wim Vandenberghe, ICT Manager
The challenge
A cardboard box is not just a cardboard box, especially for Soenen Corrugated Cardboard. With a turnover of more than eighty million euro per year, this Flemish family business designs, produces and processes more than 300 million custom-made cardboard boxes every year. In order to be able to handle these numbers and keep all customers happy, the production process must run as smoothly as possible five days a week, 24 hours a day. The machines must work, the transfer cars must continue to operate in the factory and customers want to know exactly when their order will be delivered.
When Wim Vandenberghe (ICT Manager) and Vincent Seys (Network Engineer) joined Soenen in 2017, they immediately noticed instability on the network. Wim explains: "Applications and hardware all gave messages, but all separately, so we had to search through hundreds of e-mails to find the problem. It was always only afterwards that we saw that something was going on within the infrastructure. For example, if there was a network problem, it was quite a challenge to find the culprit. It often took half an hour to an hour before we knew where the problem was."
PLC network monitors
Centralized system and preventive action

Time left to focus on other projects
Transparency to management
Also interesting
Kennedy Industries
Kennedy Industries is Michigan’s leading pump, valve, control, and specialty products representative and uses PRTG to ensure clean water and to monitor IoT infrastructures.
Green Olive Tree and Paessler
Case Study: PRTG alerts Green Olive Tree to impending problems before they cause business interruptions for their customers
Clair Global keeps Coachella running smoothly
Clair Global, the largest and most awarded touring audio company in the world, has built its reputation on pushing the boundaries to find new ways to improve engagement and to advance all elements of live events like Coachella, iHeartRadio Country Festival, USGA Women’s Open and many others.
Unlimited version of PRTG for 30 days. After 30 days, PRTG reverts to a free version.
Or, you can upgrade to a paid license anytime.