PRTG Manual: Common SaaS Sensor

Internet access

This sensor requires that the probe system has access to the internet.

IPv6

This sensor supports IPv6.

Performance impact

This sensor has a very low performance impact.

Limits

This sensor has predefined limits for several metrics.

Scanning interval

This sensor has a fixed scanning interval of 15 minutes. You cannot change it.

Sensor creation

PRTG automatically creates this sensor on every probe device. If the probe system has no connection to the internet, manually pause or delete this sensor to avoid error messages.

Setting

Description

SaaS Services

Specify the SaaS service:

• Office 365
• Bing
• Google Apps
• Dropbox
• Salesforce
• GitHub
• Facebook
• Twitter
• Youtube

You can change this value later in the channel settings of this sensor.

Result Handling

Define what PRTG does with the sensor result:

• Discard result (default): Do not store the sensor result.
• Store result: Store the sensor result and the last response in the \Logs\sensors subfolder of the PRTG data directory on the probe system. The file names are Result of Sensor [ID].txt and Result of Sensor [ID].Data.txt. This setting is for debugging purposes. PRTG overwrites these files with each scanning interval.

This option is not available when the sensor runs on the hosted probe of a PRTG Hosted Monitor instance.

In a cluster, PRTG stores the result in the PRTG data directory of the master node.

Primary Channel

Select a channel from the list to define it as the primary channel. In the device tree, PRTG displays the last value of the primary channel below the sensor's name. The available options depend on what channels are available for this sensor.

You can set a different primary channel later by clicking below a channel gauge on the sensor's Overview tab.

Graph Type

Define how this sensor shows different channels:

• Show channels independently (default): Show a graph for each channel.
• Stack channels on top of each other: Stack channels on top of each other to create a multi-channel graph. This generates a graph that visualizes the different components of your total traffic.
  You cannot use this option in combination with manual Vertical Axis Scaling (available in the channel settings).

Stack Unit

This setting is only visible if you select Stack channels on top of each other above.

Select a unit from the list. PRTG stacks all channels with this unit on top of each other. By default, you cannot exclude single channels from stacking if they use the selected unit. However, there is an advanced procedure to do so.

Available Services

The available services (%)

This channel is the primary channel by default.

This channel has default limits:

• Lower error limit: 50
• Lower warning limit: 90

Bing

The response time of the SaaS provider

Downtime

In the channel table on the Overview tab, this channel never shows any values. PRTG uses this channel in graphs and reports to show the amount of time in which the sensor was in the Down status.

Dropbox

The response time of the SaaS provider

Facebook

The response time of the SaaS provider

GitHub

The response time of the SaaS provider

Google Apps

The response time of the SaaS provider

Office 365

The response time of the SaaS provider

Salesforce

The response time of the SaaS provider

Twitter

The response time of the SaaS provider

Youtube

The response time of the SaaS provider