PRTG Manual: WMI Exchange Transport Queue Sensor
The WMI Exchange Transport Queue sensor monitors the length of transport queues of a Microsoft Exchange Server 2003 or later via Windows Management Instrumentation (WMI). It shows the same information as in Windows System Monitor perfmon.
For an explanation of transport queue types, see the Knowledge Base: What types of Exchange transport queues are there?
For a detailed list and descriptions of the channels that this sensor can show, see section Channel List.
- Dutch: WMI Exchange Transport Wachtrij
- French: Exchange file d'attente de transport (WMI)
- German: WMI Exchange Transportwarteschlange
- Japanese: WMI Exchange 転送キュー
- Portuguese: Fila de transporte Exchange (WMI)
- Russian: Очередь транспорта WMI Exchange
- Simplified Chinese: WMI Exchange 传输队列
- Spanish: Cola de transporte Exchange (WMI)
- This sensor has a high performance impact. Try to stay below 200 WMI sensors in total per probe. Above this number, consider using multiple remote probes for load balancing.
- This sensor requires credentials for Windows systems in the settings of the parent device.
- This sensor requires WoW64 (Windows 32-bit on Windows 64-bit) for target systems that run Windows Server 2016.
- This sensor supports the IPv6 protocol.
- See the Knowledge Base: What types of Exchange transport queues are there?
You cannot add this sensor to the hosted probe of a PRTG Hosted Monitor instance. If you want to use this sensor, add it to a remote probe device.
The Add Sensor dialog appears when you manually add a new sensor to a device. It only shows the settings that are required to create the sensor. You can change nearly all settings on the sensor's Settings tab after creation.
The settings that you select in the Add Sensor dialog are valid for all sensors that you create when you finish the dialog.
WMI Exchange Transport Queue Specific
Setting |
Description |
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Transport Queues |
Select the transport queues that you want to monitor. PRTG creates one sensor for each transport queue that you select.
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Click the Settings tab of a sensor to change its settings.
Setting |
Description |
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Sensor Name |
Enter a name to identify the sensor. |
Parent Tags |
Shows tags that the sensor inherits from its parent device, parent group, and parent probe.
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Tags |
Enter one or more tags. Confirm each tag with the Spacebar key, a comma, or the Enter key. You can use tags to group objects and use tag-filtered views later on. Tags are not case-sensitive. Tags are automatically inherited.
The sensor has the following default tags that are automatically predefined in the sensor's settings when you add the sensor:
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Priority |
Select a priority for the sensor. This setting determines the position of the sensor in lists. The highest priority is at the top of a list. Choose from the lowest priority ( |
Usually, a sensor connects to the IP Address/DNS Name of the parent device. See the device settings for details. For some sensors, you can explicitly define the monitoring target in the sensor settings.
WMI Exchange Transport Queue Specific
Setting |
Description |
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Display Name |
Shows the display name that the sensor uses to query data from the target device.
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Instance |
Shows the instance that the sensor uses to query data from the target device.
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WMI Class |
Shows the WMI class that the sensor uses to query data from the target device.
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Counter |
Shows the counter that the sensor uses to query data from the target device.
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Time Stamp |
Shows the time stamp that the sensor uses to query data from the target device.
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Time Frequency |
Shows the time frequency that the sensor uses to query data from the target device.
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Counter Type |
Shows the counter type that the sensor uses to query data from the target device.
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Result Handling |
Define what PRTG does with the sensor result:
|
Setting |
Description |
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Primary Channel |
Select a channel from the list to define it as the primary channel. In the device tree, the last value of the primary channel is always displayed below the sensor's name. The available options depend on what channels are available for this sensor.
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Graph Type |
Define how different channels are shown for this sensor:
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Stack Unit |
This setting is only visible if you enable Stack channels on top of each other as Graph Type. Select a unit from the list. All channels with this unit are stacked on top of each other. By default, you cannot exclude single channels from stacking if they use the selected unit. However, there is an advanced procedure to do so. |
By default, all of the following settings are inherited from objects that are higher in the hierarchy. We recommend that you change them centrally in the root group settings if necessary. To change a setting for this object only, click under the corresponding setting name to disable the inheritance and to display its options.
For more information, see section Inheritance of Settings.
Click to interrupt the inheritance.
Setting |
Description |
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Scanning Interval |
Select a scanning interval from the dropdown list. The scanning interval determines the amount of time that the sensor waits between two scans. Choose from:
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If a Sensor Query Fails |
Select the number of scanning intervals that the sensor has time to reach and to check a device again if a sensor query fails. Depending on the option that you select, the sensor can try to reach and to check a device again several times before the sensor shows the Down status. This can avoid false alarms if the monitored device only has temporary issues. For previous scanning intervals with failed requests, the sensor shows the Warning status. Choose from:
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Schedules, Dependencies, and Maintenance Window
You cannot interrupt the inheritance for schedules, dependencies, and maintenance windows. The corresponding settings from the parent objects are always active. However, you can define additional schedules, dependencies, and maintenance windows. They are active at the same time as the parent objects' settings.
Setting |
Description |
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Schedule |
Select a schedule from the list. You can use schedules to monitor during a certain time span (days or hours) every week. Choose from:
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Maintenance Window |
Select if you want to set up a one-time maintenance window. During a maintenance window, monitoring stops for the selected object and all child objects. They show the Paused status instead. Choose between:
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Maintenance Begins |
This setting is only visible if you enable Set up a one-time maintenance window above. Use the date time picker to enter the start date and time of the one-time maintenance window. |
Maintenance Ends |
This setting is only visible if you enable Set up a one-time maintenance window above. Use the date time picker to enter the end date and time of the one-time maintenance window. |
Dependency Type |
Select a dependency type. You can use dependencies to pause monitoring for an object depending on the status of a different object. You can choose from:
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Dependency |
This setting is only visible if you enable Select a sensor above. Click |
Dependency Delay (Sec.) |
This setting is only visible if you select Select a sensor above. Define a time span in seconds for the dependency delay. After the master sensor for this dependency returns to the Up status, PRTG additionally delays the monitoring of the dependent objects by the time span you define. This can prevent false alarms, for example, after a server restart or to give systems more time for all services to start. Enter an integer value.
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Click to interrupt the inheritance.
Setting |
Description |
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User Group Access |
Define the user groups that have access to the sensor. You see a table with user groups and group access rights. The table contains all user groups in your setup. For each user group, you can choose from the following group access rights:
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Click to interrupt the inheritance.
Which channel units are available depends on the sensor type and the available parameters. If no configurable channels are available, this field shows No configurable channels.
Setting |
Description |
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Channel Unit Types |
For each type of channel, select the unit in which PRTG displays the data. If you define this setting on probe, group, or device level, you can inherit these settings to all sensors underneath. You can set units for the following channel types (if available):
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Which channels the sensor actually shows might depend on the monitored device, the available components, and the sensor setup.
Channel |
Description |
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Active Mailbox Delivery Queue Length |
The number of items in the active mailbox delivery queue |
Active Non-SMTP Delivery Queue Length |
The number of items in the non-SMTP delivery queue |
Active Remote Delivery Queue Length |
The number of items in the active remote delivery queue |
Aggregate Delivery Queue Length (All Queues) |
The number of items in the aggregate delivery queue (all queues) |
Aggregate Shadow Queue Length |
The number of items in the aggregate shadow queue |
Categorizer Job Availability |
The categorizer job availability |
Downtime |
In the channel table on the Overview tab, this channel never shows any values. PRTG uses this channel in graphs and reports to show the amount of time in which the sensor was in the Down status in percent. |
Items Completed Delivery Per Second |
The number of items with completed delivery per second |
Items Completed Delivery Total |
The number of items with completed delivery in total |
Items Deleted By Admin Total |
The number of items deleted by the admin in total |
Items Queued For Delivery Expired Total |
The number of items expired queued for delivery in total |
Items Queued for Delivery Per Second |
The number of items queued for delivery per second |
Items Queued For Delivery Total |
The number of items queued for delivery in total |
Items Resubmitted Total |
The number of items resubmitted in total |
Largest Delivery Queue Length |
The largest number of items in the delivery queue |
Messages Completed Delivery Per Second |
The number of messages with completed delivery per second |
Messages Completed Delivery Total |
The number of messages with completed delivery in total |
Messages Completing Categorization |
The number of messages completing categorization |
Messages Deferred Due To Local Loop |
The number of messages deferred due to local loop |
Messages Deferred During Categorization |
The number of messages deferred during categorization |
Messages Queued For Delivery |
The number of messages queued for delivery |
Messages Queued for Delivery Per Second |
The number of messages queued for delivery per second |
Messages Queued For Delivery Total |
The number of messages queued for delivery in total |
Messages Submitted Per Second |
The number of messages submitted per second |
Messages Submitted Total |
The number of messages submitted in total |
Poison Queue Length |
The number of items in the poison queue |
Retry Mailbox Delivery Queue Length |
The number of items in the retry mailbox delivery queue |
Retry Non-SMTP Delivery Queue Length |
The number of items in the retry non-SMTP delivery queue |
Retry Remote Delivery Queue Length |
The number of items in the retry remote delivery queue |
Shadow Queue Auto Discards Total |
The number of auto discards in the shadow queue in total |
Submission Queue Items Expired Total |
The number of items expired in the submission queue in total |
Submission Queue Length |
The number of items in the submission queue |
Unreachable Queue Length |
The number of items in the unreachable queue |
Knowledge Base
What types of Exchange transport queues are there?
What security features does PRTG include?
My WMI sensors don't work. What can I do?
For more information about sensor settings, see the following sections: