PRTG Manual: Zoom Service Status Sensor
The Zoom Service Status sensor monitors the overall status of Zoom groups based on the status of their components.
Zoom Service Status Sensor
For a detailed list and descriptions of the channels that this sensor can show, see section Channel List.
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▪Simplified Chinese: Zoom Service Status
▪Spanish: Zoom Service Status
▪This sensor supports the IPv6 protocol.
▪This sensor has a very low performance impact.
▪This sensor uses lookups to determine the status values of one or more channels. This means that possible states are defined in a lookup file. You can change the behavior of a channel by editing the lookup file that the channel uses. For details, see section Define Lookups.
▪See the Knowledge Base: How can I apply Zoom Service Status sensors and Modbus sensors via device templates?
The Add Sensor dialog appears when you manually add a new sensor to a device. It only shows the settings that are required to create the sensor. You can change nearly all settings on the sensor's Settings tab after creation.
Click the Settings tab of a sensor to change its settings.
Basic Sensor Settings
Setting |
Description |
|---|---|
Sensor Name |
Enter a name to identify the sensor. By default, PRTG shows this name in the device tree, as well as in alarms, logs, notifications, reports, maps, libraries, and tickets.
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Parent Tags |
Shows tags that the sensor inherits from its parent device, parent group, and parent probe.
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Tags |
Enter one or more tags. Confirm each tag with the Spacebar key, a comma, or the Enter key. You can use tags to group objects and use tag-filtered views later on. Tags are not case-sensitive. Tags are automatically inherited.
The sensor has the following default tags that are automatically predefined in the sensor's settings when you add the sensor: ▪zoom ▪zoomsensor |
Priority |
Select a priority for the sensor. This setting determines the position of the sensor in lists. The highest priority is at the top of a list. Choose from the lowest priority ( |
Sensor Display
Setting |
Description |
|---|---|
Primary Channel |
Select a channel from the list to define it as the primary channel. In the device tree, the last value of the primary channel is always displayed below the sensor's name. The available options depend on what channels are available for this sensor.
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Graph Type |
Define how different channels are shown for this sensor: ▪Show channels independently (default): Show a graph for each channel. ▪Stack channels on top of each other: Stack channels on top of each other to create a multi-channel graph. This generates a graph that visualizes the different components of your total traffic. |
Stack Unit |
This setting is only visible if you enable Stack channels on top of each other as Graph Type. Select a unit from the list. All channels with this unit are stacked on top of each other. By default, you cannot exclude single channels from stacking if they use the selected unit. However, there is an advanced procedure to do so. |
Debug Options
Setting |
Description |
|---|---|
Result Handling |
Define what PRTG does with the sensor result: ▪Discard result: Do not store the sensor result. ▪Store result: Store the last sensor result in the \Logs\sensors subfolder of the PRTG data directory on the probe system. The file name is Result of Sensor [ID].log. This setting is for debugging purposes. PRTG overwrites this file with each scanning interval.
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This option is not available when the sensor runs on the hosted probe of a PRTG Hosted Monitor instance.By default, all of these settings are inherited from objects that are higher in the hierarchy. We recommend that you change them centrally in the root group settings if necessary. To change a setting for this object only, click 
under the corresponding setting name to disable the inheritance and to display its options.
For more information, see section Inheritance of Settings.
The minimum scanning interval of this sensor is 1 minute.
The recommended scanning interval of this sensor is 5 minutes.
Scanning Interval
For more information, see section Root Group Settings, section Scanning Interval.
Schedules, Dependencies, and Maintenance Window
You cannot interrupt the inheritance for schedules, dependencies, and maintenance windows. The corresponding settings from the parent objects are always active. However, you can define additional schedules, dependencies, and maintenance windows. They are active at the same time as the parent objects' settings.
Schedules, Dependencies, and Maintenance Window
For more information, see section Root Group Settings, section Schedules, Dependencies, and Maintenance Window.
Access Rights
For more information, see section Root Group Settings, section Access Rights.
Which channel units are available depends on the sensor type and the available parameters. If no configurable channels are available, this field shows No configurable channels.
Channel Unit Configuration
For more information, see section Root Group Settings, section Channel Unit Configuration.
Which channels the sensor actually shows might depend on the target device, the available components, and the sensor setup.
Channel |
Description |
|---|---|
APAC - Zoom Phone |
The status of the group 'APAC - Zoom Phone' based on its components ▪Up status: Operational ▪Warning status: Degraded Performance, Under Maintenance ▪Down status: Major Outage, Partial Outage |
AUSTRALIA - Zoom Phone |
The status of the group 'AUSTRALIA - Zoom Phone' based on its components ▪Up status: Operational ▪Warning status: Degraded Performance, Under Maintenance ▪Down status: Major Outage, Partial Outage |
Conference Room Connector |
The status of the group 'Conference Room Connector' based on its components ▪Up status: Operational ▪Warning status: Degraded Performance, Under Maintenance ▪Down status: Major Outage, Partial Outage |
Downtime |
In the channel table on the Overview tab, this channel never shows any values. PRTG uses this channel in graphs and reports to show the amount of time in which the sensor was in the Down status |
EMEA - Zoom Phone |
The status of the group 'EMEA - Zoom Phone' based on its components ▪Up status: Operational ▪Warning status: Degraded Performance, Under Maintenance ▪Down status: Major Outage, Partial Outage |
Global - Zoom Contact Center |
The status of the group 'Global - Zoom Contact Center' based on its components ▪Up status: Operational ▪Warning status: Degraded Performance, Under Maintenance ▪Down status: Major Outage, Partial Outage |
Global - Zoom Phone |
The status of the group 'Global - Zoom Phone' based on its components ▪Up status: Operational ▪Warning status: Degraded Performance, Under Maintenance ▪Down status: Major Outage, Partial Outage |
HONG KONG/CHINA - Zoom Phone |
The status of the group 'HONG KONG/CHINA - Zoom Phone' based on its components ▪Up status: Operational ▪Warning status: Degraded Performance, Under Maintenance ▪Down status: Major Outage, Partial Outage |
JAPAN - Zoom Phone |
The status of the group 'JAPAN - Zoom Phone' based on its components ▪Up status: Operational ▪Warning status: Degraded Performance, Under Maintenance ▪Down status: Major Outage, Partial Outage |
LATIN AMERICA - Zoom Phone |
The status of the group 'LATIN AMERICA - Zoom Phone' based on its components ▪Up status: Operational ▪Warning status: Degraded Performance, Under Maintenance ▪Down status: Major Outage, Partial Outage |
Live Streaming |
The status of Live Streaming ▪Up status: Operational ▪Warning status: Degraded Performance, Under Maintenance ▪Down status: Major Outage, Partial Outage |
NORTH AMERICAS -Zoom Contact Center |
The status of the group 'NORTH AMERICAS - Zoom Contact Center' based on its components ▪Up status: Operational ▪Warning status: Degraded Performance, Under Maintenance ▪Down status: Major Outage, Partial Outage |
NORTH AMERICAS - Zoom Phone |
The status of the group 'NORTH AMERICAS - Zoom Phone' based on its components ▪Up status: Operational ▪Warning status: Degraded Performance, Under Maintenance ▪Down status: Major Outage, Partial Outage |
Zoom Chat |
The status of the group 'Zoom Chat' based on its components ▪Up status: Operational ▪Warning status: Degraded Performance, Under Maintenance ▪Down status: Major Outage, Partial Outage |
Zoom Community |
The status of Zoom Community ▪Up status: Operational ▪Warning status: Degraded Performance, Under Maintenance ▪Down status: Major Outage, Partial Outage |
Zoom Developer Platform |
The status of the group 'Zoom Developer Platform' based on its components ▪Up status: Operational ▪Warning status: Degraded Performance, Under Maintenance ▪Down status: Major Outage, Partial Outage |
Zoom Events |
The status of Zoom Events ▪Up status: Operational ▪Warning status: Degraded Performance, Under Maintenance ▪Down status: Major Outage, Partial Outage |
Zoom IQ for Sales |
The status of the group 'Zoom IQ for Sales' based on its components ▪Up status: Operational ▪Warning status: Degraded Performance, Under Maintenance ▪Down status: Major Outage, Partial Outage |
Zoom Meetings |
The status of the group 'Zoom Meetings' based on its components ▪Up status: Operational ▪Warning status: Degraded Performance, Under Maintenance ▪Down status: Major Outage, Partial Outage
|
Zoom Room |
The status of the group 'Zoom Room' based on its components ▪Up status: Operational ▪Warning status: Degraded Performance, Under Maintenance ▪Down status: Major Outage, Partial Outage |
Zoom Subscription |
The status of Zoom Subscription ▪Up status: Operational ▪Warning status: Degraded Performance, Under Maintenance ▪Down status: Major Outage, Partial Outage |
Zoom Support |
The status of the group 'Zoom Support' based on its components ▪Up status: Operational ▪Warning status: Degraded Performance, Under Maintenance ▪Down status: Major Outage, Partial Outage |
Zoom Video SDK |
The status of the group 'Zoom Video SDK' based on its components ▪Up status: Operational ▪Warning status: Degraded Performance, Under Maintenance ▪Down status: Major Outage, Partial Outage |
Zoom Video Webinars |
The status of the group 'Zoom Video Webinars' based on its components ▪Up status: Operational ▪Warning status: Degraded Performance, Under Maintenance ▪Down status: Major Outage, Partial Outage |
Zoom Website |
The status of the group 'Zoom Website' based on its components ▪Up status: Operational ▪Warning status: Degraded Performance, Under Maintenance ▪Down status: Major Outage, Partial Outage |
Zoom Whiteboard |
The status of Zoom Whiteboard ▪Up status: Operational ▪Warning status: Degraded Performance, Under Maintenance ▪Down status: Major Outage, Partial Outage |
Zoom Workspace Reservation |
The status of Zoom Workspace Reservation ▪Up status: Operational ▪Warning status: Degraded Performance, Under Maintenance ▪Down status: Major Outage, Partial Outage |
KNOWLEDGE BASE
How can I apply Zoom Service Status sensors and Modbus sensors via device templates?
▪https://kb.paessler.com/en/topic/89684
What security features does PRTG include?
