Paessler PRTG

Monitor your entire Citrix environment with PRTG

  • Monitor your Citrix XenServer hosts, hypervisors, and virtual machines
  • Troubleshoot faster with customizable alarms and notifications
  • Optimize hardware and load resources to save time and money

Our users give top ratings for monitoring with Paessler PRTG



PRTG makes Citrix performance monitoring easy

Custom alerts and data visualization make it easy to monitor, identify, and prevent host hardware and virtual server issues.






4 reasons to choose PRTG as your Citrix monitoring tool

Maintain a constant overview

View all the important data of your Citrix virtualization on easy-to-read dashboards. With Paessler PRTG, you'll immediately see if your hardware, hypervisor, and virtual software are running smoothly or if any update or patch is available.

With PRTG Citrix monitoring, you'll keep a constant eye on key parameters and potential trouble spots.

Get alerted to malfunctions

In critical situations like server failure or resource overload, it’s vital to take action quickly. PRTG alerts you with custom notifications whenever your Citrix environment fails to run properly.

For example, if you set your CPU usage threshold value at 70% and the CPU load exceeds this level, you’ll automatically receive a notification by email, SMS, and more.

Avoid irksome downtime

PRTG helps you intervene quickly to prevent issues from becoming emergencies. For example, if the host server reaches its load limit, your customers and coworkers would likely complain about a disruption.

With PRTG, you’ll be alerted before this happens so you can keep all virtual machines running smoothly and efficiently.

Optimize your resources

With PRTG’s Citrix server monitoring, you can quickly determine which host servers are under the greatest strain and which have unused capacity. This helps you distribute the load equally, so you optimize performance as well as save on hardware resources.

PRTG also helps you to properly size your Citrix virtual machines so you can assign more CPU and memory to individual VMs for peak performance.








What Citrix virtualization monitoring looks like in PRTG

Diagnose network issues by continuously monitoring Citrix hosts, hypervisors, and virtual servers. Show the health and performance of your virtual Citrix environment in real time and visualize data in graphic maps & dashboards to identify problems more easily. Gain the visibility you need to troubleshoot load and other performance issues.



IT experts agree: Paessler PRTG is a great solution for IT infrastructure monitoring


“All-around winning
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“The real beauty of PRTG is the endless possibilities it offers”


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Start monitoring Citrix with PRTG and see how it can make your network more reliable and your job easier.











Monitor Citrix virtual environments on multiple levels


Host hardware

The preconfigured Citrix XenServer Host sensor lets you monitor all the important data and performance of your host. This is vital, since issues with virtual machines often lie in their underlying hardware.

For VMs to run trouble-free, metrics such as CPU load, hard disk usage, and memory or network utilization must be in the right range – and PRTG helps keep them there.

Virtual machines

PRTG also monitors all the virtual machines running on your Citrix XenServer. With the preconfigured Citrix XenServer Virtual Machine sensor, you can keep an eye on all the relevant performance data of your VMs.

This includes CPU usage, read and write speed, available and used memory, and the balloon driver target size.

Operating system

PRTG monitors the operating system and applications running on your Citrix VM, regardless of whether you are using Citrix XenDesktop, Citrix XenApp, or a different product.

For example, WMI is perfectly suited for monitoring your Windows operating system, while you can easily keep an eye on your Linux and macOS systems using SNMP and SSH.


Other hardware

It’s vital to closely monitor not only the host hardware, but also other hardware and servers in your network, virtual environments included.

Even the best virtualization software is useless if your network connection is shaky or down because of a faulty router in the network, an unavailable file server, or some other hardware error. PRTG is your all-in-one network monitoring software that caters to all your monitoring needs.


Personalize your Citrix monitoring with custom PRTG sensors



PRTG lets you create custom sensors in combination with PowerShell to personalize your experience and make monitoring Citrix environments easy and comprehensible.

The Lockstep Technology Group provides a great guide on how to achieve Citrix monitoring. They point out what to monitor, as well as how it can be done with PRTG custom sensors.

In the first part of Lockstep’s monitoring Citrix series, they show the following custom PowerShell sensors:

  • Key XenApp Farm Performance Metrics
  • XenApp Server Performance Metrics
  • Citrix Licensing Stats
  • Citrix Web Interface Metrics
  • XenApp Load Metrics

Check out our Knowledge Base article on Citrix monitoring for instructions on how to create user-defined sensors with PowerShell to customize your Citrix environment monitoring.


Your Citrix monitor at a glance – even on the go

Set up PRTG in minutes and use it on almost any mobile device.


PRTG comes with all the features you need, plus more your IT infrastructure won't want to live without.



PRTG monitors these vendors and applications in one view!


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Easily find the source of the problem with our PRTG Citrix monitoring solution

Real-time alerts and custom notifications make it easy to solve issues with all components of your virtualized Citrix environment.



PRTG is compatible with all major vendors, products, and systems

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Create innovative solutions with Paessler’s partners

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new and additional benefits for joined customers.


Paessler and Plixer provide a complete solution adding flow and metadata analysis to a powerful network monitoring tool.

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“I particularly like having breakfast at home and just surveying my domain, and understanding what's working and what isn't.”

Steve Coppin, Oxford University


PRTG makes Citrix performance monitoring easy

Custom alerts and data visualization make it easy to monitor, identify, and prevent host hardware and virtual server issues.


Monitoring Citrix: FAQ


What is Citrix virtualization?

Virtualization is the process of creating a virtual version of something like computer hardware. It involves using specialized software to create a virtual or software-created version of a computing resource rather than the actual version of the same resource.

Citrix offers high-performance virtualization – a crucial component of many firms’ IT environments. Citrix XenServer is a professional virtualization platform that boasts an extremely high level of performance.

Citrix XenApp and XenDesktop provide these virtual servers with Windows apps and desktops for a variety of end devices. With PRTG’s Citrix performance monitoring, you’ll not only ensure the performance of your virtual machines always remains high, but you’ll also avoid downtime.

What is Citrix monitoring?

Citrix monitoring involves continuously tracking the performance, availability, and security of Citrix environments, including servers, virtual desktops, applications, and network connections. It includes collecting and analyzing data on resource utilization, user activity, session performance, and system health to ensure optimal operation.

Citrix monitoring tools like Paessler PRTG offer real-time insights, alerts, and reports to help administrators identify issues, troubleshoot problems, optimize performance, and maintain compliance with security and regulatory requirements. Effective Citrix monitoring enhances user experience, mitigates risks, and supports efficient IT management within organizations.

Why should I monitor Citrix with PRTG?

Monitoring Citrix is crucial for several reasons:

  • Performance optimization: Citrix environments are often critical components of an organization's IT infrastructure, providing virtualization and remote access solutions. Monitoring with PRTG allows you to track the performance of Citrix servers, virtual desktops, applications, and network connections.
  • Resource utilization: Monitoring with PRTG helps in understanding resource utilization patterns such as CPU, memory, disk, and network usage within Citrix environments. This data enables capacity planning, ensuring that sufficient resources are available to meet user demands without overspending on infrastructure.
  • Troubleshooting: When users experience issues with accessing applications or virtual desktops via Citrix, monitoring data can provide insights into the root cause of the problem. Whether it's a network bottleneck, a misconfiguration, or a resource constraint, having visibility into Citrix performance metrics can expedite troubleshooting efforts.
  • Security enhancement: Monitoring Citrix environments with PRTG can also help in identifying security threats and anomalies. By monitoring user access patterns, session activities, and system logs, you can detect suspicious behavior indicative of unauthorized access attempts or potential breaches.
  • Cost optimization: By monitoring Citrix environments with PRTG, you can identify underutilized resources, optimize licensing costs, and streamline infrastructure deployment. This helps in maximizing the return on investment (ROI) from Citrix deployments while minimizing unnecessary expenditure.

Does PRTG only monitor Citrix virtual environments?

No, it doesn’t. PRTG is not just the perfect tool for monitoring your Citrix environment. It is also entirely compatible with the virtualization software of other manufacturers. Whether VMware, Microsoft Hyper-V, or HP Enterprise Virtual Array – PRTG comes with predefined sensors which make the monitoring of virtual servers nothing short of child’s play. We work hard on creating a solution with great user experience as well as the possibility to customize the software exactly to your needs.

What is a sensor in PRTG?

In PRTG, “sensors” are the basic monitoring elements. One sensor usually monitors one measured value in your network, for example the traffic of a switch port, the CPU load of a server, or the free space on a disk drive.

On average, you need about 5-10 sensors per device or one sensor per switch port.


PRTG the multi-tool

PRTG: The multi-tool for sysadmins

Adapt PRTG individually and dynamically to your needs and rely on a strong API:

  • HTTP API: Access monitoring data and manipulate monitoring objects via HTTP requests
  • Custom sensors: Create your own PRTG sensors for customized monitoring
  • Custom notifications: Create your own notifications and send action triggers to external systems
  • REST Custom sensor: Monitor almost everything that provides data in XML or JSON format


We asked: would you recommend PRTG?
Over 95% of our customers say yes!


Paessler AG conducted trials in over 600 IT departments worldwide to tune its network monitoring software closer to the needs of sysadmins.
The result of the survey: over 95% of the participants would recommend PRTG – or already have.


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sysadmins love PRTG

Paessler PRTG is used by companies of all sizes. Sysadmins love PRTG because it makes their job a whole lot easier.


Monitor your entire IT infrastructure

Bandwidth, servers, virtual environments, websites, VoIP services – PRTG keeps an eye on your entire network.


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Paessler PRTG 

Start monitoring Citrix with PRTG and see how it can make your network more reliable and your job easier.



Network Monitoring Software - Version (May 2nd, 2024)


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Supported Vendors & Applications

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