PRTG monitors your entire
Citrix virtualization

  • PRTG monitors Citrix XenServer hosts and virtual machines
  • PRTG helps to optimize the use of resources
  • PRTG provides an alarm feature that allows for quick troubleshooting


Citrix: professional and high-performance virtualization

Virtualization is a crucial component of many firms’ IT environments. Citrix XenServer is a professional virtualization platform that boasts an extremely high level of performance. Citrix XenApp and XenDesktop provide these virtual servers with Windows apps and desktops for a variety of end devices.

With Citrix performance monitoring, you’ll not only ensure the performance of your virtual machines always remains high, but you’ll also avoid downtime.

of Citrix monitoring

Maintain a constant overview

Maintain a constant overview

When it comes to virtualization with Citrix XenServer, you should always have an overview of the key parameters. PRTG displays all the important data of your Citrix virtualization on easy-to-read dashboards. You'll immediately see if your hardware, hypervisor, and software are running smoothly or if any update or patch is available. With PRTG Citrix monitoring, you'll keep a constant eye on potential trouble spots.

Be promptly informed of malfunctions

Be promptly informed of malfunctions

In critical situations such as server failure or resource overload, it is vital that action is taken quickly. PRTG informs you by way of custom notifications whenever your Citrix environment fails to run the way it should. Let’s say you set your CPU load threshold value at 70%. Should the CPU exceed this level, you’ll automatically receive a notification from PRTG by email, by SMS, or by way of the app. The same goes for all the other values you assign.

You can therefore intervene quickly - before, for example, the host server reaches its load limit and your customers and coworkers can tell that something is up. Instead of complaining, the latter will thank you for ensuring that all the virtual machines are running smoothly and efficiently, and that they can continue working without interruption.

Optimize your resources
with Citrix monitoring

With Citrix server monitoring, you can quickly determine which host servers are under the greatest strain, and which ones are not being used to capacity. A highly-strained server affects the performance of all the virtual machines running on it. By distributing the load equally, you will not only optimize performance, but may also save on hardware resources.

PRTG also helps you to properly size your Citrix virtual machines. You may need to assign more CPU and memory to individual VMs to provide for peak performance.

PRTG allows for multi-level Citrix monitoring


iWhat is a sensor?

In PRTG, “Sensors” are the basic monitoring elements. One sensor usually monitors one measured value in your network, e.g. the traffic of a switch port, the CPU load of a server, the free space of a disk drive. On average you need about 5-10 sensors per device or one sensor per switch port.

View video (3:26 min.)



The first step in Citrix performance monitoring is the monitoring of the host. Problems with virtual machines often lie in their underlying hardware. With the PRTG Citrix XenServer Host Sensor you can monitor all the important data of your host. For VMs to run trouble-free, parameters such as CPU load, hard disk usage, and memory/network utilization must be in the right range.


Citrix XenServer Host Sensor

Citrix XenServer Host Sensor

Virtual machines

Virtual machines

Along with the host, PRTG monitors all the virtual machines running on your Citrix XenServer. With the Citrix XenServer Virtual Machine Sensor you can keep an eye on all the relevant performance data of your VMs, including CPU and memory usage, read and write speed, and network load.


Citrix XenServer Virtual Machine Sensor

Citrix XenServer Virtual Machine Sensor

Operating system and applications

Operating system and applications

The next step involves the monitoring of the operating system and applications that are running on your Citrix VM – regardless of whether you are using Citrix XenDesktop, Citrix XenApp, or another product. As an example, WMI is perfectly suited for monitoring your Windows operating system; PRTG even comes with appropriate technologies for other operating systems, such as Linux and macOS.

Hardware and Servers

Hardware and servers

It is absolutely vital that you closely monitor the hardware and servers in your network - even when using virtual environments. Even the very best virtualization software is useless if your network connection is shaky or down because of a faulty router in the network, an unavailable file server, or some other hardware error. For in the event of network failure or bottlenecks in the network connection, your virtual infrastructure also takes a hit.

PRTG comes with several native sensor types which feature a variety of different technologies (such as SNMP or SSH), allowing you to get the very most out of your monitoring by monitoring your entire network infrastructure.

Other custom PRTG sensors

PRTG lets you implement your own sensors so you can personalize your monitoring even more. Check out our knowledge base for links to instructions on how to create user-defined sensors with PowerShell to monitor your Citrix environment.

Citrix XenServer at a glance
– even while on the go

PRTG can be started within minutes and it's compatible with many mobile devices.


PRTG comes with all the features you need, plus more your IT infrastructure won't want to live without.


PRTG monitors these vendors and applications, and more, in one view!


PRTG lightens your workload!

Let our Citrix monitoring software work for you.
So you can concentrate on your day-to-day tasks with peace of mind.

 PRTG saves time

PRTG saves time

With PRTG, you get one centralized monitoring tool for all your Citrix services. You’ll enjoy a quick and complete overview at all times via our dashboard and app.

 PRTG saves worry

PRTG saves worry

Monitor Citrix and your network, conveniently and around the clock. The built-in alarm feature is quick to act – before crashes and complaints arise.

 PRTG saves money

PRTG saves money

80% of our customers report substantial or even exceptional network management cost savings. The experience of our customers shows that the costs for licenses have paid for themselves in an average of a few weeks.

PRTG: The swiss army knife for sys admins

Adapt PRTG individually and dynamically to your needs relying on a strong API:

  • HTTP API: Access monitoring data and manipulate monitoring objects using HTTP requests
  • Custom Sensors: Create your own sensors for customized monitoring
  • Custom Notifications: Create your own notifications to send alarms to external systems
  • New REST API Sensor: Monitor almost everything that provides XML or JSON

Read more about REST API Monitoring here >

Award winning solution

We work hard on making our software as powerful and easy-to-use
as possible for our customers each and every day.
Of course it makes us proud when we get awards for that.




“Our network engineers really love PRTG, because of its customization.”

John Krull, CTO, Oakland Unified School District, USA

iVirtualization is the process of creating a virtual version of something like computer hardware. It involves using specialized software to create a virtual or software-created version of a computing resource rather than the actual version of the same resource. Read more ...

Five good reasons
to virtualize with Citrix





 Tip Sheet The 5 Dos and Don’ts of Network Virtualization

Improved use of resources

Improved use of resources

Non-virtualized servers often run at less than 20% capacity. As a result, precious resources are wasted. With virtualization, you can increase your server capacity to up to 80%. By using these capacities efficiently, you’ll spend a lot less money on new servers.

Greater flexibility

Greater flexibility

Are you in need of increased capacities for the short term? No problem – a few mouse clicks and Citrix XenServer has you covered. You’ll save time and increase your flexibility. Moreover, you can often avoid the cumbersome process of obtaining new physical servers.

Lower energy costs

Lower energy costs

By optimizing server capacity, Citrix virtualization reduces energy costs. Lower energy consumption also translates into a decreased need for server room cooling and a longer-lasting data center.

Less money spent on maintenance

Less money spent on maintenance

Virtualization with Citrix XenServer also lowers maintenance costs. Its easy-to-use software and straightforward maintenance are two of the things administrators love most. You can even use the virtualization to reduce the size of your data center, and thereby lower ongoing expenses such as rent.

Become an indispensable part of your company

Become an indispensable part of your company

A good virtualization strategy with Citrix XenServer shows that as an admin, you work efficiently and with an eye on costs. As a result, you’ll be seen as an innovator and as an indispensable part of the team by upper management. With PRTG monitoring, you’ll achieve total control of your Citrix environment and can prevent downtime completely.

PRTG also monitors other virtualization software

PRTG is not just the perfect tool for monitoring your Citrix environment. It is also entirely compatible with the virtualization software
of other manufacturers. Whether VMWare, Hyper-V, or HP Enterprise Virtual Array –
PRTG comes with predefined sensors which make the monitoring of virtual servers nothing short of child’s play.

VMware ready

Due to our technology competence, our leading market position, and our product's compatibility with VMware products we are member of the VMware Technology Alliance Program.

The VMware Ready logo designates PRTG Network Monitor has achieved VMware's highest level of endorsement. This signifies that our software has passed VMware's testing and review process and works effectively with VMware infrastructure.

Read more about PRTG and VMware (PDF Download)

Our notification system is quick to sound the alarm




PRTG features a variety of alert types: E-mail, SMS, Pager, Apps, running an external application, etc. You can specify when and how each person is to be informed. To do so, you can add contacts and edit, delete, or pause your notifications at any time.



The notification system is built into the monitoring software and is available at no extra charge. Because of its integrated quality, configuring the alert feature is done in just a few clicks.



PRTG won’t wait to notify you until your virtual machines have already crashed. You define your own thresholds. If these are crossed, you'll receive a corresponding notification. This means you can intervene promptly before clients or coworkers are aware of any problems. 


Also interesting:

Log monitoring
: Keep an eye on all the syslog and Windows Event Log messages.

Sharepoint monitoring: A SharePoint Server malfunction can have serious consequences. PRTG monitoring helps you solve problems faster and keep SharePoint stable.

Backup monitoring: PRTG secures cloud and online backups, operating system backups and virtual machines. In case of incorrect backups, you get automatically notified.

IIS monitoring: PRTG monitors every aspect of your IIS servers and secures your web page performance.


Made in Germany: The PRTG Network Monitoring Tool is the fruit of an engaged team. The company was founded by Dirk Paessler. The PAESSLER AG headquarters are located in the city of Nuremberg, in the heart of Germany. We combine typical German virtues such as high quality standards, industriousness, and commitment with international, cosmopolitan flair. Read more about our firm here. By the way: We are regularly looking for new recruits.

Case Studies: Airports, utility companies, banks, colleges, hospitals: PRTG is present in every industry. For each of our customers, business and organizational processes depend on the proper functioning of the network infrastructure. The PRTG customer satisfaction is close to 100%. Read in our case studies how our customers use PRTG.

Product tests: It goes without saying that we are convinced by the quality of PRTG. But what about the others? PRTG has always performed extremely well in tests. PRTG user “LanLine” sums it up best: “PRTG was already good several years ago, and has gotten better from version to version ever since.” Such has been our steadfast and sincere goal. Read more about monitoring software product tests and comparisons here.

Support: Our support team works hard every day to help customers solve their monitoring problems. Our goal is to resolve all inquiries within 24 hours (on business days). We've drafted a comprehensive manual and built up an extensive knowledge base featuring videos, webinars, and FAQs. All support, of course, is also included!

Getting started is easy: The trial version is free, which means you can try our monitoring tool risk-free. To switch to another version of PRTG, simply search for an appropriate license. You can upgrade any time you like.



Network Monitoring Software - Version (December 11th, 2018)


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