Remote monitoring tool PRTG
Make your distributed networks available 24/7
Unified monitoring – one tool to
monitor all your infrastructure
out of the box
24/7 monitoring of your remote and local networks
Get notified in time, hence avoiding costly downtimes
Remote monitoring with PRTG
Jump to the topic of your choice
- The need for remote monitoring
- One tool to monitor your local and remote networks
- PRTG architecture: Local and Remote Probes
- 5 reasons to work with Remote Probes
- Remote monitoring made easy!
- PRTG Remote Probes enable multiple sites to be monitored from a central PRTG server
- Remote monitoring for Managed Service Provider (MSP)
- Monitor all your infrastructure within PRTG
- PRTG Network Monitor allows remote monitoring on a budget out of the box
- You want to know more about other network-related monitoring topics?
Why the need for remote monitoring?
Nowadays, IT and Network infrastructures are more distributed than ever before. Companies have their devices and services distributed over local networks, branch offices, customer networks (in case of MSP), data centers and in the cloud.
The IT Administrator’s wish would be to centrally monitor all distributed networks/infrastructure in one console/location. Another wish would be a monitoring solution to monitor all distributed devices and services. PRTG Network Monitor aims to make the life of IT Admins easier, by answering the above requirements, and a lot more.
PRTG Network Monitor is a unified monitoring solution that will allow you to centrally monitor your local and remote infrastructure out of the box. Also for remote desktop monitoring, PRTG is the tool of your choice.
- Unified monitoring - one tool to monitor your local and remote networks
- 24/ 7 monitoring through PRTG
- Get notified in time, hence avoiding costly downtimes
- Check how your infrastructure is performing in real-time
- Address bottlenecks before they cause problems
One tool to monitor your local and remote networks
PRTG is an agentless unified monitoring solution. On the one hand, each device or service which has an IP address, or is reachable over IP and talks a protocol (SNMP, HTTP, WMI, xFlow, etc) can be monitored by PRTG probes (see below). On the other hand, there is no need to install agents on monitored devices.
Upon configuration, PRTG creates the first probe automatically, called the Local Probe. It runs on the same machine as the PRTG core server and monitors all devices in your LAN, using the sensors you have configured.
You can extend monitoring to your distributed networks by installing one or more Remote Probes. These remote probes allow you to monitor different sub-networks that are separated by a firewall from your PRTG on premises core server, to keep an eye on remote locations, and are useful in several other scenarios. All you need is a computer on which you can install your remote probe (see requirements).
Same features, hosted by us
- Simply focus on your infrastructure, leave the hosting to us
- Flexible subscription, based on the number of sensors
- PRTG scales with your requirements: Easy up- and downgrades
5 reasons to work with remote probes
PRTG Hosted Monitor
You run a PRTG Hosted Monitor instance and want to monitor your local network.
You have more than one location or many employees working from home and you need to ensure the availability of services from all locations.
Your network is separated in several LANs by firewalls, and the local probe cannot monitor specific services across the firewalls.
You want to monitor systems in a secure network, and you need a secure connection between the PRTG server and this network.
Distribution of load
Offload the PRTG core server by taking some load and distribute it over one or more PRTG remote probes.
Remote monitoring made easy!
With its one-click installer, a PRTG Remote Probe can be installed and configured in just a few clicks. The installer contains all the configuration data needed to connect to PRTG core server.
After the installation, the probe initiates a connection to the PRTG core server, gets the configuration and the list of devices that need monitoring, and then starts right away with monitoring your remote infrastructure and sending the results to the PRTG core server, over an SSL-encrypted connection. Moreover, you will need to open only one port in your firewall, which will be used by the remote probe connection.
Furthermore, the remote probe does only send results to the PRTG core server, and not all monitoring traffic. Thus, network links between the Remote Probe and the core server are not overloaded.
Send monitoring data
PRTG Remote Probes can also be configured to work with clustered PRTG installations. The probe sends monitoring data to both master and failover server. The main benefit is that your remote sites are being monitored even when one of the cluster node fails.
Thanks to its auto-update, PRTG updates remote probes automatically each time the core server is updated to a newer version. This will help you to save time, because you will not need to update each probe separately.
Your remote monitoring at a glance – even on the go
PRTG is set up in a matter of minutes and can be used on a wide variety of mobile devices.
Trusted by 500,000 users and recognized
by industry analysts as a leader
by industry analysts as a leader
“Fantastic network and infrastructure monitoring solution that is easy to deploy and easier still to use. Simply the best available.”
“Software is absolutely perfect, Support is superior. Meets all needs and requirements, this is a must have solution if you are needing any form of monitoring.”
“The tool excels at its primary focus of being a unified infrastructure management and network monitoring service.”
Remote monitoring for Managed Service Provider (MSP)
How PRTG defines sensors
In PRTG, “sensors” are the basic monitoring elements. One sensor usually monitors one measured value in your network, e.g. the traffic of a switch port, the CPU load of a server, the free space of a disk drive. On average you need about 5-10 sensors per device or one sensor per switch port.
Each license of PRTG Network Monitor can be used as a fully-featured MSP solution. You simply install the core server at your site, and then monitor your customer's sites via remote probes. This allows you to monitor different customers at the same time with a single license/core server installation of PRTG.
Moreover, PRTG Network Monitor offers a credential-based system. Depending on your customer's needs you can define different access rights: either give them full access to their probes, groups or sensors, so they can manage their monitoring on their own or you just give them read-only access so that they can see their own monitoring data but not change any settings.
PRTG monitors your customer’s infrastructure 24/7. You can be notified via various types of notifications (e.g. SMS, email, Pager, Push notifications) to react quickly. This alert can be sent to your customer, too. Also, escalation levels can be defined.
You can also create regular reports for you and for your customers, containing statistics of events, outages, uptime etc. PRTG will not only ensure you get alerted in time, it also gives you the opportunity to create easily understandable dashboards which quickly give you an overview of your local and remote sites.
PRTG Network Monitor allows remote monitoring
on a budget out of the box
Unified monitoring – monitor all your infrastructure within PRTG
24/7 monitoring of your remote and local networks and remote desktops
out-of-the-box, thanks to remote probes
Avoid downtime through customized notifications (email, SMS, SNMP Trap...)
All in one, no add-ons or hidden costs
PRTG makes your job easier
Our monitoring software frees you to focus on other tasks by promptly notifying you of potential issues.
PRTG gives you one central monitoring tool for your servers and entire network. Enjoy a quick overview of your whole infrastructure via our dashboard and app.
Getting started with PRTG is a breeze. Setting up or switching from another network monitoring tool is easy thanks to the auto-discovery and pre-configured device templates.
80% of our customers report substantial cost savings with network monitoring. Your costs of licenses will likely pay for themselves within weeks.
We asked: would you recommend PRTG?
Over 95% of our customers say yes!
Paessler AG conducted trials in over 600 IT departments worldwide to tune its network monitoring software closer to the needs of sysadmins.
The result of the survey: over 95% of the participants would recommend PRTG – or already have.
You want to know more about other network-related monitoring topics?
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Create innovative solutions with Paessler’s IT partners
Partnering with innovative IT vendors, Paessler unleashes synergies to create
new and additional benefits for joined customers.
PRTG: The Swiss Army knife for sysadminsAdapt PRTG individually and dynamically to your needs and rely on a strong API:
- HTTP API: Access monitoring data and manipulate monitoring objects via HTTP requests
- Custom sensors: Create your own PRTG sensors for customized monitoring
- Custom notifications: Create your own notifications and send action triggers to external systems
- REST Custom sensor: Monitor almost everything that provides data in XML or JSON format
Still not convinced?
More than 500,000 sysadmins love PRTG
Paessler PRTG is used by companies of all sizes. Sysadmins love PRTG because it makes their job a whole lot easier.
Still not convinced?
Monitor your entire IT infrastructure
Bandwidth, servers, virtual environments, websites, VoIP services – PRTG keeps an eye on your entire network.
Try Paessler PRTG for free
Everyone has different monitoring needs. That’s why we let you try PRTG for free. Start now with your trial.
|Network Monitoring Software - Version 220.127.116.115 (March 1st, 2023)|
|Download for Windows and cloud-based version PRTG Hosted Monitor available|
|English, German, Spanish, French, Portuguese, Dutch, Russian, Japanese, and Simplified Chinese|
|Up to 100 sensors for free (Price List)|
|Network devices, bandwidth, servers, applications, virtual environments, remote systems, IoT, and more|
Supported Vendors & Applications