Remote monitoring tool PRTG:
Make your distributed networks available 24/7
- Unified monitoring - one tool to monitor all your infrastructure
- Remote monitoring out of the box
- 24/7 monitoring of your remote and local networks
- Get notified in time, hence avoiding costly downtimes
The need for remote monitoring
Nowadays, IT and Network infrastructures are more distributed than ever before. Companies have their devices and services distributed over local networks, branch offices, customer networks (in case of MSP), data centers and in the cloud.
The IT Administrator’s wish would be to centrally monitor all distributed networks/infrastructure in one console/location. Another wish would be a monitoring solution to monitor all distributed devices and services. PRTG Network Monitor aims to make the life of IT Admins easier, by answering the above requirements, and a lot more.
PRTG Network Monitor is a unified monitoring solution that will allow you to centrally monitor your local and remote infrastructure out of the box.
- Unified monitoring - one tool to monitor your local and remote networks
- 24/ 7 monitoring through PRTG
- Get notified in time, hence avoiding costly downtimes
- Check how your infrastructure is performing in real-time
- Address bottlenecks before they cause problems
One tool to monitor your local and remote networks
Unified Monitoring
PRTG is an agentless unified monitoring solution. On the one hand, each device or service which has an IP address, or is reachable over IP and talks a protocol (SNMP, HTTP, WMI, xFlow, etc) can be monitored by PRTG probes (see below). On the other hand, there is no need to install agents on monitored devices.
Local Probe
Upon configuration, PRTG creates the first probe automatically, called the Local Probe. It runs on the same machine as the PRTG core server and monitors all devices in your LAN, using the sensors you have configured.
Remote Probe
You can extend monitoring to your distributed networks by installing one or more Remote Probes. These remote probes allow you to monitor different sub-networks that are separated by a firewall from your PRTG on premises core server, to keep an eye on remote locations, and are useful in several other scenarios. All you need is a computer on which you can install your remote probe (see requirements).
5 reasons to work with Remote Probes
There are several situations that make it necessary to work with remote probes in the same LAN or in remote locations. Among these situations are the following:
PRTG in the cloud
You run a PRTG in the cloud instance and want to monitor your local network.
Several locations
You have more than one location or many employees working from home and you need to make sure that services are available from all locations.
Firewalls
Your network is separated in several LANs by firewalls, and the local probe cannot monitor specific services across the firewalls.
Secure Connection
You want to monitor systems in a secure network, and you need a secure connection between the PRTG server and this network.
Distribution of load
Offload the PRTG core server by taking some load and distribute it over one or more PRTG remote probes.
Remote monitoring made easy!
One-click installer
With its one-click installer, a PRTG Remote Probe can be installed and configured in just a few clicks. The installer contains all the configuration data needed to connect to PRTG core server.
Initiate connection
After the installation, the probe initiates a connection to the PRTG core server, gets the configuration and the list of devices that need monitoring, and then starts right away with monitoring your remote infrastructure and sending the results to the PRTG core server, over an SSL-encrypted connection. Moreover, you will need to open only one port in your firewall, which will be used by the remote probe connection.
Send results
Furthermore, the remote probe does only send results to the PRTG core server, and not all monitoring traffic. Thus, network links between the Remote Probe and the core server are not overloaded.
Send monitoring data
PRTG Remote Probes can also be configured to work with clustered PRTG installations. The probe sends monitoring data to both master and failover server. The main benefit is that your remote sites are being monitored even when one of the cluster node fails.
Auto-update
Thanks to its auto-update, PRTG updates remote probes automatically each time the core server is updated to a newer version. This will help you to save time, because you will not need to update each probe separately.
Your Remote Monitoring at a glance
– even on the go
PRTG can be started within minutes and it's compatible with many mobile devices.
Trusted by 300,000 users
and recognized by industry analysts as a leader
and recognized by industry analysts as a leader
“Fantastic network and infrastructure monitoring solution that is easy to deploy and easier still to use. Simply the best available.”
“Software is absolutely perfect, Support is superior. Meets all needs and requirements, This is a must have solution if you are needing any form of monitoring.”
“The tool excels at its primary focus of being a unified infrastructure management and network monitoring service.”
- Unlimited version of PRTG for 30 days
- After 30 days, PRTG reverts to a free version
- Or, you can upgrade to a paid license anytime
Remote monitoring for Managed Service Provider (MSP)
iWhat is a sensor?
In PRTG, “sensors” are the basic monitoring elements. One sensor usually monitors one measured value in your network, e.g. the traffic of a switch port, the CPU load of a server, the free space of a disk drive. On average you need about 5-10 sensors per device or one sensor per switch port.
MSP Solution
Each license of PRTG Network Monitor can be used as a fully functional MSP solution. You simply install the core server at your site, and then monitor your customer's sites via remote probes. This allows you to monitor different customers at the same time with a single license/core server installation of PRTG.
Access Rights
Moreover, PRTG Network Monitor offers a credential-based system. Depending on your customer's needs you can define different access rights: either give them full access to their probes, groups or sensors, so they can manage their monitoring on their own or you just give them read-only access so that they can see their own monitoring data but not change any settings.
Alerts
PRTG monitors your customer’s infrastructure 24/7. You can be notified via various types of notifications (e.g. SMS, email, Pager, Push notifications) to react quickly. This alert can be sent to your customer, too. Also, escalation levels can be defined.
Reports
You can also create regular reports for you and for your customers, containing statistics of events, outages, uptime etc. PRTG will not only ensure you get alerted in time, it also gives you the opportunity to create easily understandable dashboards which quickly give you an overview of your local and remote sites.
PRTG Network Monitor allows remote monitoring on a budget out of the box
Unified monitoring – monitor all your infrastructure within PRTG
24/7 monitoring of your remote and local networks
Remote monitoring out-of-the-box, thanks to remote probes
Avoid downtime through customized notifications
(email, SMS, SNMP Trap...)
All in one, no add-ons or hidden costs
“Our network engineers really love PRTG, because of its customization”
John Krull, CTO, Oakland Unified School District, USA
PRTG simplifies your day
Our monitoring software works for you and promptly notifies you of potential issues.
It frees you to concentrate on your day-to-day tasks with peace of mind.
PRTG saves time
With PRTG, you get one central monitoring tool for your servers and entire network. Enjoy a quick overview of your whole infrastructure via our dashboard and app.
PRTG saves worry
Customizing PRTG is a breeze. Getting started or switching from another network monitoring tool is easy thanks to the PRTG auto-discovery and pre-configured device templates.
PRTG saves money
80% of our customers report substantial or even exceptional cost savings in the area of network monitoring. The experience shows that the costs for licenses have paid for themselves within a matter of weeks.
Get your free copy of our cloud ebook now.
Over 95% of our customers recommend PRTG
Paessler AG worldwide trialled PRTG in over 600 IT departments.
The aim was to tune the network monitoring software closer to the needs of the administrators.
The result of the survey: over 95% of the participants would recommend PRTG - or already had.

You want to know more about other network-related monitoring topics?
Here you find everything about...
PRTG as network traffic analyzer
PAESSLER AG –
German quality
engineering
- Unlimited version of PRTG for 30 days
- After 30 days, PRTG reverts to a free version
- Or, you can upgrade to a paid license anytime
Made in Germany: The PRTG Network Monitoring Tool is the fruit of an engaged team. The company was founded by Dirk Paessler. The Paessler AG headquarters are located in the city of Nuremberg, in the heart of Germany. We combine typical German virtues such as high quality standards, industriousness, and commitment with international, cosmopolitan flair. Read more about our firm here. By the way: We are regularly looking for new recruits.
Case Studies: Airports, utility companies, banks, colleges, hospitals: PRTG is present in every industry. For each of our customers, business and organizational processes depend on the proper functioning of the network infrastructure. The PRTG customer satisfaction is close to 100%. Read in our case studies how our customers use PRTG.
Product tests: It goes without saying that we are convinced by the quality of PRTG. But what about the others? PRTG has always performed extremely well in tests. PRTG user “LanLine” sums it up best: “PRTG was already good several years ago, and has gotten better from version to version ever since.” Such has been our steadfast and sincere goal. Read more about monitoring software product tests and comparisons here.
Support: Our support team works hard every day to help customers solve their monitoring problems. Our goal is to resolve all inquiries within 24 hours (on business days). We've drafted a comprehensive manual and built up an extensive knowledge base featuring videos, webinars, and FAQs. All support, of course, is also included!
Getting started is easy: The trial version is free, which means you can try our monitoring tool risk-free. To switch to another version of PRTG, simply search for an appropriate license. You can upgrade any time you like.
PRTG |
Network Monitoring Software - Version 20.4.64.1402 (November 24th, 2020) |
Hosting |
Download for Windows and hosted version available |
Languages |
English, German, Spanish, French, Portuguese, Dutch, Russian, Japanese, and Simplified Chinese |
Pricing |
Up to 100 sensors for free (Price List) |
Unified Monitoring |
Network devices, bandwidth, servers, applications, virtual environments, remote systems, IoT, and more |
Supported Vendors & Applications |
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