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  1. Home>
  2. IT Topics>
  3. Network>
  4. Network Fault Management

Network Fault Management with PRTG

Identify errors in your IT infrastructure and improve network performance

  • Monitor the health and availability of your hardware, applications, virtual systems, and more
  • Be quickly alerted to unplanned downtime, malfunctions, and full-blown outages
  • Analyze trends from an easy-to-read dashboard and plan your network hardware more efficiently
Free download
PRODUCT OVERVIEW

Our Users Give Top Ratings for Monitoring With Paessler PRTG

Gartner peer insights
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PRTG network fault management: What you will find on this page

Table of content

    PRTG makes network fault management as easy as it gets

    Custom alerts and data visualization let you quickly identify and prevent bandwidth bottlenecks, unplanned network downtime, and other performance issues.

    Free download
    PRODUCT OVERVIEW

    4 reasons to choose PRTG as your network fault management tool

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    All error sources at a glance

    PRTG gives you an overview of every possible source of errors, including servers, computers, routers, and switches of any manufacturer or vendor. Centralized network device management makes troubleshooting even easier. Just pick your preferred warning and error thresholds, and if a network device malfunctions, you’ll be alerted at once.

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    Real-time custom alerts

    PRTG automatically alerts you to errors in your network so you can take action at once. No alert, no worries: if you haven’t received a notification, then you can be sure your system is running smoothly. Plus, you can choose to get alerts by SMS, email, push notification, and more.

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    Fast, easy root cause analysis

    Getting down to the root causes of network errors can be time-consuming. PRTG helps you isolate problems faster by letting you immediately exclude potential causes. A more thorough analysis – often done with additional tools – will help you explore the error in detail.

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    Long-term network monitoring

    PRTG monitors your network 24/7. Long-term monitoring and historical data makes it easier to put a finger on the causes of recurring problems. Meanwhile, PRTG reports help you explain problems to your managers, who may have less IT expertise than yourself.

    What network fault management looks like in PRTG

    Diagnose network issues by continuously tracking disruptions, downtime, and other network problems. Show response times, uptime, latency, CPU usage, bandwidth utilization, network connectivity, and other key metrics in real time. Visualize monitoring data in clear graphs and dashboards to identify problems more easily. Gain the overview you need to troubleshoot critical network events and improve overall network health.

    prtg screenshot notification methods

    Notification methods in PRTG

    prtg screenshot alarm overview sensors

    Alarm overview sensors in PRTG

    prtg screenshot notification methods

    Notification methods in PRTG

    PRTG screenshot map entire it infrastructure

    Custom PRTG dashboard for keeping an eye on the entire IT infrastructure

    PRTG screenshot graph live data traffic

    Live traffic data graph in PRTG

    Start network fault management with PRTG and see how it can make your network more reliable and your job easier.

    Free download
    PRODUCT OVERVIEW

    IT experts agree: Paessler PRTG is a great solution for IT infrastructure monitoring

    PCMag

    “All-around winning
     network monitor”

    IT Brief

    “The real beauty of PRTG is the endless possibilities it offers”

    ITPro

    “PRTG Network Monitor 
    is very hard to beat”

    How PRTG helps to eliminate network faults

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    Ping monitoring to detect device errors

    PRTG automatically sets up initial ping monitoring during installation. Ping sensors display the availability of all network devices, including routers and switches which can cause bottlenecks. This can help you more quickly detect the source of errors.

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    24/7 server monitoring to avoid crashes

    Is an error or malfunction affecting your database servers, web servers, or mail servers? PRTG monitors your servers around the clock, so you’ll be notified quickly in the event of a server crash or failure.

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    SNMP monitoring to find connection errors

    Your connections keep going down – but you have no idea why. Our SNMP sensors provide an immediate overview of your network traffic, while packet sniffing allows for a more in-depth analyses. And with our QoS sensors, you can even monitor quality of service.

    PRTG Is Compatible With All Major Vendors, Products, and Systems

    compatible with all major vendors, products, and systems

    Find the root cause of the problem with our PRTG network fault management system

    Real-time notifications mean faster troubleshooting so that you can act before more serious issues occur.

    Free download
    PRODUCT OVERVIEW

    ”Adopting PRTG has been like going from being in the dark to being in the light. Before, we had limited visibility into what was happening in the infrastructure and in the network. Now, however, thanks to the comprehensive dashboard and real-time notifications, we receive constant updates on the status of facilities and services, and our way of working has gone from passive to proactive.”

    Luca Meneghesso, Senior IT infrastructure and Security Specialist
    Banca Profilo

    ”GESAC increasingly focuses on innovation to improve the quality of services offered and the experience of passengers handled every day by Naples Airport. Thanks to PRTG, we finally have unified, automatic, and continuous monitoring of the airport network and can guarantee quick and timely interventions.”

    Domenico Ciervo, GESAC ICT Manager
    Naples International Airport

    ”As an international company, PRTG is ideal for us. If something went down half way across the world, we wouldn’t be woken up – we can rely on PRTG to identify the problem and alert us before it occurs – enabling the right person, in the right time zone to resolve the problem. At the end of the day, if we’re to provide an internal network experience for our employees that meets expectations, we need a tool like PRTG to be successful.”

    Barry Kelly, Systems Engineer
    Skyscanner

    “I would recommend PRTG because it has helped us significantly improve service uptime by highlighting important alerts that would otherwise result in a system failure or service disruption if action was not taken. Thanks to PRTG, we can ensure that The Ritz London’s network and IT systems are five-star, just like the hotel.”

    Richard Isted, IT Manager
    The Ritz London

    Your network fault management tool at a glance – even on the go

    PRTG is set up in a matter of minutes and can be used on a wide variety of mobile devices.

    device overview

    Create innovative solutions with Paessler’s IT partners

    Partnering with innovative IT vendors, Paessler unleashes synergies to create
    new and additional benefits for joined customers.

    Plixer

    Plixer

    Paessler and Plixer provide a complete solution adding flow and metadata analysis to a powerful network monitoring tool.

    Read more
    Rittal

    Rittal

    IT that works constitutes a business-critical basis for a company's success. Availability and security must be defined for the respective purpose and closely monitored – by OT and IT alike.

    Read more
    Siemon

    Siemon

    Siemon and Paessler bring together intelligent building technology and advanced monitoring and make your vision of intelligent buildings and data centers become reality.

    Read more

    PRTG makes network fault management as easy as it gets

    Custom alerts and data visualization let you quickly identify and prevent bandwidth bottlenecks, unplanned network downtime, and other performance issues.

    Free download
    PRODUCT OVERVIEW
    Paessler PRTG

    Paessler PRTG

    Network Monitoring Software – Version 26.1.116.1532 (February 9th, 2026)

    Hosting icon

    Hosting

    Download for Windows and cloud-based version PRTG Hosted Monitor available

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    Languages

    English, German, Spanish, French, Portuguese, Dutch, Russian, Japanese, and Simplified Chinese

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    Monitor everything

    Network devices, bandwidth, servers, applications, virtual environments, remote systems, IoT, and more

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    Pricing

    Choose the PRTG Network Monitor subscription that's best for you

    Discover more monitoring insights and stories

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    Powerful stories from the monitoring world

    • Monitoring FortiGate Firewalls with Paessler PRTG
    • Customer success story: Bosch Energy and Building Solutions with PRTG
    • Video: Quick overview of PRTG
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    Resources to master your monitoring challenges

    • I run PRTG on VMware. How can I obtain best performance?
    • PRTG Manual: Hyper-V Virtual Network Adapter Sensor
    • PRTG Manual: Monitoring via WMI - Paessler
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    Solutions for all your monitoring needs

    • LAN Monitoring
    • Network Monitoring Tool
    • Server Monitoring

    Network Fault Management: FAQ

     

    What’s the difference between a network error and a network fault?

    There are many different ways to say “network error.” Besides “error,” you might find “bug,” “fault,” or “failure.” It all depends on whether the term is being used by a system administrator, software developer, or software tester.

    Network error

    Countless errors occur in every network. Here are some examples of error codes for network problems: 400, 1106, 410, 503, 410, and 503. Depending on the severity of the error, the sysadmin may be required to take action at once. On the other hand, in the world of software development, an “error” occurs when a developer makes a mistake because of a misjudgment or misunderstanding.

    Network fault

    Sysadmins consider “faults” as general network errors that lead to a malfunction or crash. Fault network management was created to combat such errors. In software development, a “fault” is seen as an anomaly in code that leads to an error.

    What’s the difference between network management, fault management, and network monitoring?

    “Network management” encompasses any task that an IT manager performs with regard to their network infrastructure, and includes error, configuration, invoice, performance, and security management. There are open-source as well as proprietary tools for each of these tasks. The right network management system depends, among other things, on the size of the network and the demands of the IT manager.

    The term “IT fault management” is used in a broader context. It involves identifying, diagnosing, and evaluating errors in network operations. These errors can include program errors, operating errors, or certain human errors. IT fault management is used to come up with measures for keeping errors to a minimum. Network monitoring plays an important role in this process.

    "Network monitoring” is a passive way of monitoring a network. Sensors automatically monitor the hardware, applications, and traffic in your network. If a malfunction or a critical error occurs, an alert is sent immediately so the IT manager can take action at once. A network monitoring tool like PRTG saves time, prevents crashes, and lets sysadmins focus on other important tasks.

    What are the benefits of network fault management?

    Network fault management is a critical aspect of network management that focuses on identifying, diagnosing, and resolving network issues to ensure seamless performance. The benefits of effective network fault management include:

    • Improved network uptime: Rapid identification and resolution of network issues reduce downtime, ensuring that the network operates with high availability.
    • Enhanced performance: By proactively detecting and addressing faults, network performance remains optimized, minimizing disruptions to end-users.
    • Proactive issue detection: Fault management tools can identify potential problems before they escalate, allowing administrators to take preventive action.
    • Reduced operational costs: Automating fault detection and resolution processes decreases the need for manual intervention, saving time and resources.
    • Enhanced security: Detecting anomalies and unexpected changes in network behavior can help identify security breaches or unauthorized access attempts.
    • Better user experience: Reduced latency, fewer disruptions, and high network reliability contribute to a better experience for end-users.
    • Compliance with service level agreements (SLAs): Effective fault management ensures that organizations meet their SLAs, maintaining trust and credibility with customers and partners.
    What is a sensor in PRTG?

    In PRTG, “sensors” are the basic monitoring elements. One sensor usually monitors one measured value in your network, for example the traffic of a switch port, the CPU load of a server, or the free space on a disk drive. On average, you need about 5-10 sensors per device or one sensor per switch port.

    We asked: would you recommend PRTG? Over 95% of our customers say yes!

    Paessler conducted trials in over 600 IT departments worldwide to tune its network monitoring software closer to the needs of sysadmins. The result of the survey: over 95% of the participants would recommend PRTG – or already have.

    recommendation

    Still not convinced?

    Love

    More than 500,000 sysadmins love PRTG

    Paessler PRTG is used by companies of all sizes. Sysadmins love PRTG because it makes their job a whole lot easier.

    PRTG

    Monitor your entire IT infrastructure

    Bandwidth, servers, virtual environments, websites, VoIP services – PRTG keeps an eye on your entire network.

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    Try Paessler PRTG for free

    Everyone has different monitoring needs. That’s why we let you try PRTG for free.

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    Start network fault management with PRTG and see how it can make your network more reliable and your job easier.

    Free download
    PRODUCT OVERVIEW

    Products

    • Paessler PRTG
      Paessler PRTGMonitor your whole IT infrastructure
      • PRTG Network Monitor
      • PRTG Enterprise Monitor
      • PRTG Hosted Monitor
      • PRTG UVexplorer
      • PRTG extensions
        Extensions for Paessler PRTGExtend your monitoring to a new level
    • Icon Features
      FeaturesExplore all monitoring features

    Monitoring with PRTG

    • Network monitoring
    • Bandwidth monitoring
    • SNMP monitoring
    • Network mapping
    • Wi-Fi monitoring
    • Server monitoring
    • Network traffic analyzer
    • NetFlow monitoring
    • Syslog server

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    Contact

    Paessler GmbH
    Thurn-und-Taxis-Str. 14, 
    90411 Nuremberg 
    Germany

    [email protected]

    +49 911 93775-0

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