More than 650 global system administrators weigh in on the state of their profession

WAKEFIELD, Mass. and NUREMBERG, Germany, Nov. 17, 2016 - Paessler AG, the innovative network monitoring specialist, has released the findings of the Paessler Worldwide Survey 2016 "Perception vs Reality," highlighting the challenges faced by SMB system administrators and separating perception from reality when it comes to their everyday work. More than 650 system administrators from 49 countries around the world were surveyed for the report, giving a complete picture of who makes up this diverse group of employees and how they feel about their profession.

The summary of the results is available here.

The report asked survey respondents a variety of questions, including asking them to rank different tasks by how much time they take and how much they enjoy them on a scale from one to five. The findings showed that system administrators are spending the majority of their time on maintenance tasks (3.60), internal support (3.52) and ensuring cybersecurity (3.38), but that they would prefer to be working on implementing new hardware (4.31) and evaluating new solutions (3.97). Additionally, when asked what services administrators were actively using or planning to implement, virtualization, cloud, cybersecurity and network monitoring topped the list, while few reported plans for big data management, IoT, hyperconverged systems or software-defined networking.

The report asked survey respondents a variety of questions, including asking them to rank different tasks by how much time they take and how much they enjoy them on a scale from one to five. The findings showed that system administrators are spending the majority of their time on maintenance tasks (3.60), internal support (3.52) and ensuring cybersecurity (3.38), but that they would prefer to be working on implementing new hardware (4.31) and evaluating new solutions (3.97). Additionally, when asked what services administrators were actively using or planning to implement, virtualization, cloud, cybersecuritiy and network monitoring topped the list, while few reported plans for big data management, IoT, hyperconverged systems or software-defined networking.

 System administrators also reported that their field is an ever-changing one. Nearly half of respondents, 48.6 percent, reported that their job has undergone "some change" in the past five years, with 30 percent reporting that their career has changed completely in the past five years. Just 5.7 percent of respondents thought their job was the same as it was five years ago. And, while both the job and technology are changing, 39.7 percent of respondents did not believe IT vendors understood the challenges that they faced.

"Since the foundation of this company, Paessler has been focused on supporting system administrators at small and medium-sized businesses - no frills, no hype, just an effective tool that helps them do their job" said Dirk Paessler, founder and CEO, Paessler. "This report outlines the state of system administrators and there are some surprising positive - and negative - results. These people serve as the backbone of IT and deserve support from both their own companies and from the technology industry."

 Other highlights include:

  • 40.8 percent of those surveyed had an academic degree, compared to 35.6 percent with vocational training and 23.6 percent who learned on the job
  • Microsoft certifications are most popular, with 45.6 percent of respondents reporting them. Cisco certifications are in second at 26.8 percent, followed by VMware at 17 percent and CompTIA at 13.8 percent
  • Only 28.7 percent of respondents described themselves as IT specialists, with the majority identifying as generalists. Among specialists, virtualization (56.6 percent) and security (42.9 percent) were the most popular specializations
dirk-paessler.png


"Since the foundation of this company, Paessler has been focused on supporting systems administrators at small and medium-sized businesses - no frills, no hype, just an effective tool that helps them do their job."

Dirk Paessler, founder and CEO, Paessler AG

Press Contact

Paessler is working together with several PR agencies around the world. Please send your press inquiries to:

 

Paessler AG
[email protected]
T: +49 911 93775-0

US: LEWIS
[email protected]
T: +1 781 761 4500

AU/NZ: Lewis PR
[email protected]
T: +61 2 8599 1000

GB: Four Communications
[email protected]
T: +44 20 3697 4200

DE/AT/CH: Sprengel & Partner
[email protected]
T: +49 2661 91260-0

NL: MZ Communicatie: Marlies Zegelaar
[email protected]
T: +31 6 26736712

BR: Vianews
[email protected]
T: +55 11 3865 9990

MX: Vianews
[email protected]
+52 (+1) 55 4090 9300

FR: Text100
[email protected]
T: +33 1841 68086



Copyright © 1998 - 2017 Paessler AG