Paessler PRTG

Check ping and latency with PRTG


  • icon check white 2
    PRTG uses ping to check all your network devices
  • icon check white 2
    PRTG notifies you early in case of faults
  • icon check white 2
    PRTG offers quick overviews including custom dashboards
  • icon check white 2
    PRTG is easily set up and can be flexibly extended
  • icon check white 2
    PRTG offers affordable and transparent licenses







Do you want to improve the latency of your network?

Latency and ping are probably the most basic elements that both individuals and companies monitor with regard to the same problem, namely a slow connection. This problem can not only be annoying but can also be damaging to businesses in the long run.

PRTG Network Monitor offers numerous options to keep an eye on ping and latency throughout your network. 


Everything you need to know about ping and latency


Available for virtually any operating system with network connectivity, Ping is a command-line tool used as a test to determine if a network device is reachable. The Ping command sends a request over the network to a specific device. A successful ping results in a response from the pinged computer back to the original computer. If you want to learn more about ping, we recommend this IT explained article.

There is a fundamental difference between a simple test and comprehensive monitoring:


ping test

A ping test shows you that a connection has been established and that the device is reachable. It is a very simple diagnostic tool to determine the general availability of a device. It does not yet tell you how well individual devices are running. This requires a detailed analysis, for example, via SNMP, WMI, or SSH.

ping monitoring

Ping monitoring allows you to monitor your entire network via ping. During installation, an IP address range is already pinged and a first basic monitoring is set up. If the ping fails, you will be notified immediately.

Test latency once or continuously?

simple ping query

Plain ping test

If you want to determine the latency just once, you can perform a simple ping query. The time required for a ping from a source device to a target device is the ping time, or latency. The number of hops can also be determined using the command line in the form of a traceroute command.

However, such tests are only single measures. If there is a concrete problem, you may be able to identify it using such tests. But comparisons, analyses, or even monitoring is very time consuming or even simply impossible using such measures.

monitoring tool

Monitoring tool

With a monitoring tool, you have a permanent overview of the quality of service parameters. Latency time, jitter, mean opinion score, packet loss, and other values are read, monitored, and evaluated 24/7.

If there are deviations, you will receive reliable alarms. At the same time, you monitor your servers, routers, and switches to immediately detect possible causes for latency disturbances and, of course, other network problems.


Here are 5 tips on how to optimize your latency

Below, you can find 5 tips on how small and medium-sized companies can get a better grip on certain latency issues, assuming that they have already decided to use a monitoring tool.

monitor routers and switches 

Monitor routers and switches

Even a single switch that does not work properly or a defective router can have a negative effect on latency. You should keep a permanent eye on your hardware, in particular on the important nodes.

Upgrade your hardware 

Upgrade your hardware

Every network has old hardware that has weaknesses. With a monitoring tool, you can detect these weaknesses. Whether the manufacturer is Cisco, HPE, or Juniper, each has its own advantages. Latency on switches and routers is an important factor when deciding how to upgrade your hardware.

optimize the routing

Optimize the routing

With monitoring, you can count and monitor the hops that need data packets from the source computer to the target computer or you can perform a one-click traceroute to a specific device. This can help you improve the routing so that the data packets are routed over fewer routers and switches.

check your internet connection 

Check your internet connection

What technology is your company using on the internet? If you have the possibility to switch to LTE, fiber, or VDSL, you should consider doing so.

prioritize individual, important applications 

Prioritize individual, important applications

If certain applications are particularly important or frequently used in your company, it can make sense to prioritize them.


3 sensors for latency and ping


Data is the fuel and sensors are the engine for the comprehensive monitoring performance of PRTG. Below, we present 3 sensors that allow you to easily, quickly, and reliably monitor latency, ping, and much more of your network at any time:

  • PRTG offers several QoS sensors. These include the QoS (Quality of Service) One Way sensor, which measures the quality of service over the entire route.
  • Many Cisco devices collect QoS values themselves. The Cisco IP SLA sensor  reads the values and adds them to the central monitoring.
  • With the basic Ping v2 sensor PRTG checks the reachability of all devices.

Wait, what exactly is a sensor?

In PRTG, the basic monitoring elements are called sensors. A sensor typically monitors a measured value within your network, for example, the traffic of a switch port, the CPU usage of a server, the free space of a hard disk, and so on. Each device requires approximately 5-10 sensors and one sensor per switch port. If you want to know more about sensors, simply watch this video.


Trusted by 500,000 users and recognized
by industry analysts as a leader


“Fantastic network and infrastructure monitoring solution that is easy to deploy and easier still to use. Simply the best available.”

Read more reviews

“Software is absolutely perfect, Support is superior. Meets all needs and requirements, this is a must have solution if you are needing any form of monitoring.”

Read more reviews

“The tool excels at its primary focus of being a unified infrastructure management and network monitoring service.”

Read more reviews



Network monitoring with PRTG

like blue

500,000 sysadmins from all over the world trust PRTG. These administrators work in very different industries. Yet they all have one thing in common, namely that they all want to ensure and improve the availability and performance of their network, whereby keeping an eye on ping and latency is an everyday routine. 

Many sysadmins are looking for a tool that they can test for free before deciding to make an investment.


PRTG Network Monitor offers this possibility and much more

Take your time to test if PRTG meets your needs and expectations. Afterwards, your PRTG test configuration can easily be extended. This way, you avoid the risk of a bad purchase. Our free trial lasts for 30 days and is guaranteed to be a non-annoying experience.

Many administrators have different monitoring solutions for their network or infrastructure components. It often costs time and effort to keep an overview with these solutions. With PRTG, you have an all-in-one monitoring solution that offers everything that you are looking for.

Do you have questions? Are you stuck at a certain point? PRTG is backed by dedicated developers and support teams. We always try to answer every question within 24 hours on workdays. Even in the crazy times of home office in 2020.


greg campion 14 one forth

Hey Greg, what ping monitoring tip can you give us?

“Ping sensors are probably the most important elements of network monitoring that should be set up correctly, especially with regard to their dependencies. For example, if you're monitoring a virtual machine, it's a good idea to set this ping in relation to its host. This way, you won't be notified for every single virtual machine on the host if the host fails. Ping sensors can also be a good indicator of whether a network path to a host or the Internet is working properly, especially in high-availability or failover scenarios.”


Create innovative solutions with Paessler’s partners

Partnering with innovative vendors, Paessler unleashes synergies to create
new and additional benefits for joined customers.


IT that works constitutes a business-critical basis for a company's success. Availability and security must be defined for the respective purpose and closely monitored – by OT and IT alike.

Read more


Integrating monitoring results from PRTG into NetBrain maps makes the foundation for network automation.

Read more


With ScriptRunner, Paessler integrates a powerful event automation platform into PRTG Network Monitor.

Read more


We asked: would you recommend PRTG?
Over 95% of our customers say yes!


Paessler AG conducted trials in over 600 IT departments worldwide to tune its network monitoring software closer to the needs of sysadmins.
The result of the survey: over 95% of the participants would recommend PRTG – or already have.


Recommend PRTG



PRTG in a nutshell


PRTG monitors your entire IT infrastructure

Use PRTG to monitor, for example, network traffic, applications, bandwidth, cloud services, databases, virtual environments, availability & uptime, ports, IP addresses, hardware status, network security, web services, and much more.

PRTG supports the most important technologies

Monitor your network for example via SNMP, flow protocols (NetFlow, jFlow, sFlow, IPFIX), SSH, WMI, or ping. PRTG also supports technologies used in Industrial IT & OT environments, such as OPC UA, MQTT, or Modbus. Use the powerful PRTG API for custom integrations (for example via Python, PowerShell, or REST).

PRTG can be used for any operating system

Download and install PRTG Network Monitor on a Windows system or use our cloud-based product PRTG Hosted Monitor for all other operating systems. What’s more: our native PRTG Desktop application runs on Windows or macOS – for even quicker access & multi-server views.



Still not convinced?



More than 500,000 sysadmins love PRTG

Paessler PRTG is used by companies of all sizes. Sysadmins love PRTG because it makes their job a whole lot easier.

Still not convinced?


Monitor your entire IT infrastructure

Bandwidth, servers, virtual environments, websites, VoIP services – PRTG keeps an eye on your entire network.



Try Paessler PRTG for free

Everyone has different monitoring needs. That’s why we let you try PRTG for free. Start now with your trial.




Network Monitoring Software - Version (April 10th, 2024)


Download for Windows and cloud-based version PRTG Hosted Monitor available


English, German, Spanish, French, Portuguese, Dutch, Russian, Japanese, and Simplified Chinese


Up to 100 sensors for free (Price List)

Unified Monitoring

Network devices, bandwidth, servers, applications, virtual environments, remote systems, IoT, and more

Supported Vendors & Applications

cisco logo grey 40 dell logo grey 40 hp logo grey 40 ibm grey40 netapp grey40 linux grey40 aws grey40 windows grey40 vmware grey40 citrix grey40 exchange grey40 apache grey40 oracle grey40