Paessler PRTG

Comprehensive connectivity & availability monitoring with the PRTG Ping Tester tool


  • Use ping checks to measure the connectivity & availability of systems
  • Monitor uptime & downtime both reliably and efficiently
  • Create automated ping tests with preconfigured PRTG ping sensors

Our users give top ratings for monitoring with Paessler PRTG



Start your ping tests with PRTG and see how it can make your IT infrastructure more reliable and your job easier.




Ping is a command line and analysis tool in an operating system such as Windows or Linux. A ping tester tool can determine whether a system or computer with a network or Internet connection is reachable. These tools are therefore ideal for checking the functionality and availability of servers, network systems, and computers.

Monitoring ping values makes it possible to ascertain two key parameters of your network:


PRTG is compatible with all major vendors & manufacturers

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A sneak peek at PRTG as ping tester


How does a ping tester tool work?


The ping” command  is used to send a data packet from one system to another. If the ping is successful, the pinged computer sends a response in the form of a data packet back to the sender (system)

If the data packet is corrupted or gets lost on the way back to the sender, then the ping fails. With successful pings, valuable connectivity-related information can be determined by the amount of time the data packet takes to arrive at its destination.


Start your ping tests with PRTG and see how it can make your IT infrastructure more reliable and your job easier.



What do ping tests tell us?

What is a good ping value? In general:

the lower the ping value, the faster and better the connection. 

A so-called “ping check” or “speed test” can therefore be used to determine whether (and how well) a computer can communicate with another computer over your corporate network. 

A ping tester tool helps IT teams perform detailed network analyses and bypass problems.


A PRTG ping test provides answers to many questions

Can a computer or system be reached over the network?

On average, how long is a computer or system available over a long period of time?

What is the maximum size of a data packet that can be transmitted?

How long does it take for a data packet to travel from the sender to the receiver and back?

How fast is the network connection?

Is DNS resolution working properly?


Start your ping tests with PRTG and see how it can make your IT infrastructure more reliable and your job easier.



PRTG makes your job easier

Our monitoring software frees you to focus on other tasks by promptly notifying you of potential issues.


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Save effort

PRTG gives you one central monitoring tool for your servers and entire network. Enjoy a quick overview of your whole infrastructure via our dashboard and app.

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Save time

Getting started with PRTG is a breeze. Setting up or switching from another network monitoring tool is easy thanks to the auto-discovery and pre-configured device templates.

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Save money

80% of our customers report substantial cost savings with network monitoring. Your costs of licenses will likely pay for themselves within weeks.






The problem: Ping tests can fail


There are several reasons why a ping test can fail:


1. The destination IP is unreachable:

The IP address of the destination host may be incorrect, the subnet mask of the local system may be configured incorrectly, or one of the two systems may be on the wrong LAN.

2. The packet is rejected:

The firewall between the server and the ping tester may not be allowing packets through due to its firewall rules.

3. Routing problems occur:

A router firewall rule may be preventing communication or the routing table may be incomplete.

4. General connectivity problems occur:

The connection may be down, a cable may be damaged, or the router may not be working.

Regardless of the reason for the failed ping test: if a component in a network (e.g., a router, service, application, or website) cannot be pinged, then it will be unavailable to both customers and employees. This can have serious consequences for a company, including unhappy customers and lost work time and revenue.


ping test

Free ping test: want to know about your ping time?

Try our free ping test and see how to fix high ping times, for example of your website, by reducing the number of HTTP request, adding Expires or Cache-Control Header, and utilizing a CDN to reduce latency.

We’ll show your ping time from 5 locations and help you improve it.




IT experts agree: Paessler PRTG is a great solution for IT infrastructure monitoring


“All-around winning
network monitor”

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“The real beauty of PRTG is the endless possibilities it offers”


“Outstanding cloud


The solution: PRTG as a ping tester tool


How do you test a ping? PRTG checks whether a network system is available and communicating with other systems. You can set up PRTG to continually (and automatically) run ping tests. In this way, you can monitor uptime much more reliably and effectively than with single, manual ping tests. 

When used as a ping tester, PRTG lets you monitor your infrastructure proactively and avoid costly network downtime. In order to troubleshoot properly, uptime and downtime must be monitored continuously.

Among other things, availability problems can be caused by a faulty hardware system, a poor network connection, or an incorrect configuration. With a ping monitoring tool like PRTG, you can detect such problems at a glance.


Start your ping tests with PRTG and see how it can make your IT infrastructure more reliable and your job easier.




“Excellent tool for detailed monitoring. Alarms and notifications work greatly. Equipment addition is straight forward and server initial setup is very easy. ...feel safe to purchase it if you intend to monitor a large networking landscape.”

Infrastructure and Operations Engineer in the Communications Industry, firm size 10B - 30B USD

Read the entire review at Gartner Peer Insights 














Preconfigured PRTG sensors for convenient ping tests


With PRTG, you won't need a separate ping tester. Instead, the following PRTG sensors can be used to automate your ping tests:

 i How PRTG defines sensors

In PRTG, “sensors” are the basic monitoring elements. One sensor usually monitors one measured value in your network, e.g. the traffic of a switch port, the CPU load of a server, the free space of a disk drive. On average you need about 5-10 sensors per device or one sensor per switch port.

View video (3:26 min.)

Sensor Ping v2

This sensor sends an ICMP echo request to the parent system to check its availability. It sends multiple pings in succession, during which time it collects 4 values:

  • the ping time in milliseconds
  • the packet loss as a percentage
  • the minimum ping time
  • the maximum ping time

You can set the number of pings to be sent by the sensor, as well as the interval between each ping.

 Sensor Cloud Ping v2 

This sensor monitors the TCP response times of a target server from various locations around the world. It also determines whether or not the request passed through the PRTG Cloud. The following regions can be selected:

  • Asia Pacific (Singapore)
  • Asia Pacific (Sydney)
  • Europe (Ireland)
  • US East (Northern Virginia)
  • US West (Northern California)

Sensor Ping Jitter 

This sensor measures jitter by sending an ICMP echo request to a URI.

Sensor SIP Options Ping 

This sensor tests the connection to an SIP server. You can also use it to monitor VoIP services (for example).

Sensor SSH Remote Ping 

With this sensor, the connection between a Linux or Mac OS X system and another system can be monitored remotely by way of ICMP echo requests and SSH. The sensor measures packet loss, the average response time, and the minimum and maximum response times.

 Sensor WMI Remote Ping 

This sensor connects to a Windows system via WMI and uses an ICMP echo request to ping a target system and measure the ping time.


More than just a monitoring tool:
Reasons our customers love PRTG



Create innovative solutions with Paessler’s partners

Partnering with innovative vendors, Paessler unleashes synergies to create
new and additional benefits for joined customers.


baramundi and PRTG create a secure, reliable and powerful IT infrastructure where you have everything under control - from the traffic in your firewall to the configuration of your clients.

Read more

INSYS icom

With the combination of PRTG and Insys, the monitoring specialist Paessler and the industrial gateway manufacturer INSYS icom offer a practical possibility to merge IT and OT.

Read more


Siemon and Paessler bring together intelligent building technology and advanced monitoring and make your vision of intelligent buildings and data centers become reality.

Read more


PRTG the multi-tool

PRTG: The multi-tool for sysadmins

Adapt PRTG individually and dynamically to your needs and rely on a strong API:

  • HTTP API: Access monitoring data and manipulate monitoring objects via HTTP requests
  • Custom sensors: Create your own PRTG sensors for customized monitoring
  • Custom notifications: Create your own notifications and send action triggers to external systems
  • REST Custom sensor: Monitor almost everything that provides data in XML or JSON format


Still not convinced?




More than 500,000
sysadmins love PRTG

Paessler PRTG is used by companies of all sizes. Sysadmins love PRTG because it makes their job a whole lot easier.


Monitor your entire IT infrastructure

Bandwidth, servers, virtual environments, websites, VoIP services – PRTG keeps an eye on your entire network.


Try Paessler PRTG
for free

Everyone has different monitoring needs. That’s why we let you try PRTG for free.


Paessler PRTG 


Start your ping tests with PRTG and see how it can make your IT infrastructure more reliable and your job easier.




Network Monitoring Software - Version (April 10th, 2024)


Download for Windows and cloud-based version PRTG Hosted Monitor available


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Up to 100 sensors for free (Price List)

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Network devices, bandwidth, servers, applications, virtual environments, remote systems, IoT, and more

Supported Vendors & Applications

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