How to set up
SLA monitoring with CorpIT’s
PRTG Plugin in 5 steps
- You can download the plugin from the Corp-IT website.
- Good news, similarly to PRTG they have a 30-day trial to make testing for you as convenient as possible for you.
- If you want to know how many days you have left, you can find this in the About section of your profile.
Once the installation is done, you will be guided through the initial setup with a wizard. You will have to define your user and in a second step you will be asked to enter your PRTG credentials which include the following points:
- Web server’s IP address
- Port for connection
- Login name
The next few steps include setting up the mail settings and general settings, such as entering paths where you want to store reports and logs.
This is where it gets interesting – creating your first SLA within the plugin.
- Give the SLA a meaningful name,
- fill in the start date,
- the minimum required percentage per day/month/year, as well as
- the expected availability in uptime per day/month/year and the
- expected monthly/yearly breach limit.
This breach limit is especially useful if you are dealing with short but frequent downtimes, as the SLA will be marked as breached even if the minimum availability required was fulfilled.
After finishing all the previous steps, you will now initiate the “upload” of our PRTG
structure to the database of the plugin. Depending on the size of the PRTG structure
(number of groups, devices, sensors), this can take up to several minutes.