How to install
a PRTG remote probe
in 4 steps
What is a PRTG remote probe?
Remote probes allow you to monitor different sub-networks that are separated from your PRTG on premises core server by a firewall and to keep an eye on remote locations. You can install one or more remote probes.
Remote probes are useful if you want to distribute monitoring load by taking it from the system running the PRTG core server and putting it on one or more remote probe machines.
Step 1: Probe Connection settings
- From the main menu in the PRTG web interface, select Setup | System Administration | Core & Probes to access the probe’s settings and go to the Probe Connection Settings.
Step 2: Probe Connection IPs
- By default, a core server accepts connections from the Local Probe only (IP address 127.0.0.1). This setting is the most secure setting, but it does not allow any remote probe to connect to your PRTG core server
- To accept remote probes, choose All IPs available on this computer: Any IP on your core server system will accept incoming probe connections
Step 3: Allow IPs
- In the Allow IPs field, you can enter the IP address of the computer you want to install a remote probe on
- Enter the word any to set the PRTG core server to accept remote probes connecting from any IP address
- Note: If you use any, make sure you write the word in lowercase only! Any other variations will not be valid!
- Changing other settings is not required.
Step 4: Save settings
- When you are done, click Save to save your settings.
Step 5: PRTG Restart
- PRTG now needs to restart the core server to apply your changes. After clicking the Save button, a dialog box appears that asks you to confirm the required core server restart.
- Click OK to trigger the restart and follow the instructions on the screen.
3. Start process
- Click Install to start the installation process of your remote probe
Please wait until the installation is completed. The remote probe will automatically connect to your PRTG core server
If the remote probe successfully connects to your PRTG core server, you can complete the setup of your new remote probe
In the installation assistant, click Installation Done
Now you can go back to the device tree and acknowledge the new probe. Find the approval button under the node of the new remote probe
Click Approve and auto-discover new probe to include your new remote probe device and network in your device tree and to start the PRTG auto-discovery. It helps you discover devices and automatically creates suitable sensors
Optionally, you can also choose to only approve your remote probe without starting an auto-discovery by clicking Approve new probe. The probe now appears as a new object in your device tree
Once approved, PRTG automatically creates a set of sensors for the probe to ensure you can detect bottlenecks on the probe system immediately. We recommend that you keep these sensors
You can now create groups, devices, and sensors for monitoring via the new probe