Paessler Certified Program
We designed the Paessler Certified Program to give IT
and sales professionals the chance to prove their competence
in selling PRTG Network Monitor as well as their ability to
offer services such as consulting and technical assistance
to customers. The certifications prove the technical
competence and licensing knowledge of the certified person.
Sales Professionals will know the key features of PRTG and can recommend the correct software to their customers. They can help customers to identify the license they will need and will know how to order the license. They can also assist customers with maintenance renewals and license upgrades. Sales Professionals have also demonstrated technical knowledge of PRTG's main features.
To certify yourself, you have to pass an online test, which costs €10.
Would you like to see some sample questions before trying the test?
Sample Paessler Certified Sales Professional test (free)
Paessler Certified Monitoring Expert 2017
Monitoring Experts will have a deep technical knowledge of PRTG. They can demonstrate PRTG to their customers and can consult with customers looking for the proper monitoring solution. Monitoring Experts will be able to discuss architecture options and to provide first-level support to their customers. They can also help customers to determine the best license based on their requirements.
To certify yourself, you have to pass an online test, which costs €100.
Would you like to see some sample questions before trying the test?
Sample Paessler Certified Monitoring Expert test (free)
Ready to take the test? Please fill out the form below, or contact your account manager or the Paessler partner team for any questions.
The Paessler Certified Sales Professional test costs €10.
The Paessler Certified Monitoring Expert test costs €100.
The online service that we’re using, ClassMarker.com, will collect payment from you at the beginning of the test. You can pay by PayPal or by credit card. If you choose to pay by credit card, the credit card payment will be processed by PayPal.
Once PayPal has approved your payment, you will be forwarded to the test questions.
The PayPal window will automatically open at the beginning of the test. If you would like to pay by credit card, select “buy as a guest” near the bottom of the PayPal window.
Once PayPal has approved your credit card payment, you will be forwarded to the test questions.
Yes, ClassMarker.com will offer you a PDF receipt, which you can download or print for your records.
We will send you an access key for the test when you register using the form on this page. The access key is your own unique key, to receive access to the test. Please do not pass the access key on to anyone else.
Your access key allows you to attempt the test one time.
We will send you an access key for the test when you register using the form on this page. If you lose your key, or if it isn’t working, please contact us at [email protected], and we'll send you a new one.
Yes, the Paessler tests are “open book”. You may use all online resources that you’d like.
We strongly recommend having our website, www.paessler.com open during the test.
We also very strongly recommend having a PRTG installation available during the test, especially for the Monitoring Expert test.
Paessler’s certifications are online and, as such, rely on the honour system to prevent abuse. We trust that you’ll answer the questions yourself, and that the name you give us for the certificate is correct.
The Paessler Certified Sales Professional test consists of 40 questions. The time limit is 1.5 hours.
The Paessler Certified Monitoring Expert test consists of 55 questions. The time limit is 2 hours.
You can pause the test at any time, and resume it later. The time counter will also be paused, so you will have the same amount of time remaining when you return to the test.
All questions are multiple-choice. However, each question could have more than one correct answer. You must select all of the correct answers to receive full points for that question.
The passing mark for both tests is 70%.
Yes, you can pause your test at any time, and resume it later. The time counter will also be paused, so you will have the same amount of time remaining when you return to the test.
You can use your email address and ClassMarker password to log back into your test, to continue when your network connection has been restored.
Each certification is valid for two years, starting with the date you passed the test. To re-certify yourself after two years, simply take the test again.
No, you are not required to take any training courses before attempting these tests. However, we do recommend a training course before attempting the Paessler Certified Monitoring Expert exam.
You can try the test again, but you will also have to pay for the test again.
If you fail the test, we recommend taking some time to learn more about PRTG on our website, or taking a training course.
Your link and access code are valid for one attempt at the test. If you fail the test, then you can attempt the test again as many times as you would like, but you will also have to pay for each attempt.
The tests are only available in English.
Yes, when you pass one of the tests, we will send you a signed PDF certificate that shows the name of the certification, your full name, and the date you passed the test.
Please enter your full name, mailing address and email address in ClassMarker, so that we can send your certificate(s) when you pass the test
Registering with ClassMarker will let you pause and resume your test, if you'd like to. This will also permit you to resume the test if you have network problems during the test.
The name and address information you enter here will not be used by Paessler or by ClassMarker for any purpose other than administering these tests. We will not pass on your information to any third parties. You will not be registered for any mailing lists.
What are the minimum technical requirements for taking a test on ClassMarker.com (from www.classmarker.com)?
ClassMarker’s technical requirements are listed here
If you have any problems with registering for ClassMarker, the payment process, or with taking the test on ClassMarker.com, please try ClassMarker's FAQ/Help first. If that doesn't resolve your problem, then please contact ClassMarker directly.
If you have successfully completed a test, but you haven't been contacted by Paessler or you haven't received your certificate, please contact [email protected].
Sure. According to the new partner program you are required to obtain certain certifications in order for your firm to reach the next partner level. However, the certifications are tied to one person only, meaning if the certified person leaves the company, the certification is gone, as well.
If you have any other questions about Paessler's certification program, please contact [email protected].