Paessler Certified Program

We designed the Paessler Certified Program to give IT
and sales professionals the chance to prove their competence
in selling PRTG Network Monitor as well as their ability to
offer services such as consulting and technical assistance
to customers. The certifications prove the technical
competence and licensing knowledge of the certified person.


Paessler Certified Sales Professional 2018

Sales Professionals will know the key features of PRTG and can recommend the correct software to their customers. They can help customers to identify the license they will need and will know how to order the license. They can also assist customers with maintenance renewals and license upgrades. Sales Professionals have also demonstrated technical knowledge of PRTG's main features.

To certify yourself, you have to pass an online test, which costs €10.
Would you like to see some sample questions before trying the test?
Sample Paessler Certified Sales Professional test (free)


Paessler Certified Monitoring Expert 2018

Monitoring Experts will have a deep technical knowledge of PRTG. They can demonstrate PRTG to their customers and can consult with customers looking for the proper monitoring solution. Monitoring Experts will be able to discuss architecture options and to provide first-level support to their customers. They can also help customers to determine the best license based on their requirements.

To certify yourself, you have to pass an online test, which costs €100.
Would you like to see some sample questions before trying the test?
Sample Paessler Certified Monitoring Expert test (free)

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How much do the online tests cost?

The Paessler Certified Sales Professional test costs €10.

The Paessler Certified Monitoring Expert test costs €100.

How can I pay for a test?

We accept payment by credit card. Kindly note that no additional registration is necessary.

Will I get a receipt for the test?

Yes, you will receive a receipt via email right after you purchased a test or training.

Are there any time limits?

When you enroll for a certification course, you need to finish the test within 6 weeks. When exceeding this time period, you cannot resume the test and you would have to enroll for a new one.

Can I use external resources?

Yes, the Paessler tests are “open book”.  You may use all online resources including our website, that you'd like.

We strongly recommend having a PRTG installation running during the test to check specific settings or options, especially when working on the Monitoring Expert test.

All Paessler’s certifications are online and, as such, rely on the honor system to prevent abuse. We trust that you’ll answer the questions yourself, and that the name you give us for the certificate is correct.

How many questions are on the test? How much time do I have to complete the test?

The Paessler Certified Sales Professional test consists of 40 questions.  The time limit is 1.5 hours.

The Paessler Certified Monitoring Expert test consists of 55 questions.  The time limit is 2 hours.

What types of questions are on the test?

All questions in this test are either single or multiple choice. The type of question will be indicated within the test. For multiple choice questions you must select all of the correct answers to receive full points for that question.

What is the passing mark?

The passing mark for both tests is 70%.

Can I pause the test in the middle, and resume it later?

Yes, you can pause your test at any time, and resume it later. The time counter will also be paused, so you will have the same amount of time remaining when you return to the test.

What if I lose my network connection during the test?

You can use your email address and password to log back into your test, to continue when your network connection has been restored.

How long is a certification valid? How can I re-certify?

Each certification is valid for two years, starting with the date you passed the test. To re-certify yourself after two years, simply take the test again.

Do I have to take a training course?

No, you are not required to participate in any training courses before taking these tests. However, we do recommend a training course before starting the Paessler Certified Monitoring Expert exam.

What is the best way for me to prepare for my exam?

For a structured self-paced training please see the following link:    

Additional help can be found here:

How many attempts do I get?

If you fail the test, you can take the test again as many times as you would like, but you will also have to pay for each attempt.

In what languages are the tests available?

The tests are only available in English.

Do I receive something from Paessler when I pass a test?

After you passed the test you will be able to download the PRTG Certificate and Logo. We will also send you a confirmation email which will include your certificate, logo and exam result. You are allowed to use the Certificate and Logo as proof of your qualification.

Why do I need to enter my name and address during the registration process?

Please enter your full name, company and email address in order to receive a personalized certificate once you have passed the test. Registering at the Paessler online certification and e-learning platform will let you take additional courses provided by Paessler as well as pausing and resuming your test if needed. This will also permit you to resume the test if you have network problems during the test.

The name and address information you enter here will not be used by Paessler for any purpose other than administering these tests.  We will not pass on your information to any third parties.  You will not be registered for any mailing lists.

Paessler Privacy Policy

Who should I contact if I have problems or questions?

If you face any insecurities or doubts while working on the test, you can pause the test and return to the general overview of the course you are working on. You can contact the Paessler Training Team at [email protected] for any problem or question. We are happy to assist.

Does my entire company profit from the certification?

Sure. According to the Paessler partner program you are required to obtain certain certifications in order for your company to reach the next partner level. However, the certifications are tied to one person only, meaning if the certified person leaves the company, the certification is gone as well.


If you have any other questions about Paessler's certification program, please contact [email protected].