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  1. Home>
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  4. KTR Systems

No more shadow IT: how KTR Systems gained full visibility across 24 global subsidiaries with PRTG and Qbilon

Challenge: Manual IT documentation too slow and error-prone to keep pace with growth across international locations

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Logo Company KTR Systems

COMPANY
KTR Systems GmbH

INDUSTRY
Manufacturing

COMPANY SIZE
Midsized Company

COUNTRY
Germany

SCALE
1,200+ employees, 24 subsidiaries, multi-site distributed infrastructure

Icon Gauge

Emergency concept preparation effort reduced by at least 30%

Icon Server

IT landscape across 24 subsidiaries captured in a single, always-current repository

Icon Workflow

Migration planning supported by automated dependency diagrams covering direct and indirect connections

The problem

KTR Systems is an engineering company with 24 subsidiaries worldwide. As the company grew, so did the complexity of its IT landscape. Each new location added hardware, software, and dependencies that needed to be documented and monitored.

The existing documentation process was manual, time-consuming, and prone to going stale. Spreadsheets and hand-drawn diagrams couldn't keep up with the pace of change. Without an accurate picture of system dependencies, migration projects carried hidden risks.

The team needed two things working together: real-time monitoring to see what was happening now, and architecture documentation to understand how everything connected.

What changed with PRTG

KTR Systems had been using PRTG for real-time network monitoring across all sites. PRTG provided continuous visibility into servers, devices, applications, and services.

Qbilon was added to complement that monitoring with Enterprise Architecture Management. It pulls data from PRTG and other sources, building a centralized architecture repository with dependency diagrams at multiple levels of abstraction. IT documentation now updates automatically.

Together, the two platforms cover three areas that previously required heavy manual effort. Automated documentation keeps records current without extra work from admins. Dependency visualization supports migration planning by surfacing indirect connections manual processes miss. Automated reporting bundles infrastructure data into audit-ready reports, including emergency plans, without staff compiling them by hand.

Qbilon joined the Paessler Group, tightening the integration between both platforms.

The combination of PRTG and Qbilon brings great benefits for mapping our infrastructure, technical dependencies, and processes. We have been complementing our PRTG monitoring with Qbilon since 2019 – and I am 100% behind this product.

Olaf Korbanek, Head of IT Department
KTR Systems GmbH
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PRTG and Qbilon give multi-site manufacturing organizations the monitoring depth and architecture clarity to manage complex IT landscapes without losing control.

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case study KTR core systems business processes
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