Free push notifications alert IT administrators of network incidents quickly and efficiently

Sydney, Australia, 11 December 2014 - Paessler AG, a provider of powerful, affordable and easy-to-use network monitoring software, has today launched new push notifications that are faster, more convenient and efficient to use. Designed to provide maximum usability for customers, the new push-notifications deliver alerts to users of iOS and Android operating systems via the PRTG application. The cost-free notifications are sent through a secure cloud infrastructure to inform users of any network incidents and compliment the traditional SMS and email notifications. The push method brings messages directly to the mobile device faster and with less battery burden than the formerly used pull method.

The push notifications have been designed to address the growing mobility trend, enabling administrators to easily keep an eye on their IT infrastructure even when out of the office or when working remotely. Administrators can receive a status update about all of their devices and IT components on their smartphone or tablet device. For serious outages, administrators will be alerted on their mobile devices, via their chosen method, which includes email, SMS or through the PRTG app that continuously controls the status of each sensor monitoring the network.

One touch to the network status

With the PRTG app installed, the PRTG software can actively send notifications through the cloud to a user's smartphone or a tablet device. Similarly to an SMS message, the notification will appear directly within the status line of the device. Push notifications are easy to set up and can be delivered faster than a traditional SMS message. With one touch the PRTG app opens and shows related warnings or outages. In addition, the user can extend mobile battery life by turning off the previous pull notification service, which consumed much more power.

 

"IT administrators in today's mobile world need to resolve network issues quickly and efficiently before problems escalate and this includes being alerted to any potential issues or incidents immediately", explains Dirk Paessler, founder and CEO of Paessler. "That's why we now offer push notifications for our PRTG software as an additional method for alerting users. Push notifications also work with very slow mobile connections and are included for free with the PRTG solution."

 

Dirk Paessler, CEO Paessler AG

Dirk Paessler, CEO Paessler AG

Paessler is also introducing an intuitive new feature to the web interface of its PRTG network monitoring software - a "responsive design" which sees the PRTG display automatically adjust to the browser's size enabling maximum ability to view the updates. To simplify the usage of PRTG even further and to get a more detailed picture of your devices, PRTG now also analyses the devices you add and recommends appropriate sensor types. With one click to add a sensor suggestion directly to the device, IT administrators can rest assured they won't miss important information about their equipment.

The PRTG push notification is currently in beta state and will continue to be enhanced based on customer feedback and requirements. To find out how to set up simple push notifications, check out our website here.

Press Contact

Paessler is working together with several PR agencies around the world. Please send your press inquiries to:

 


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