PRTG Basics

Whether you are still wondering if PRTG is the perfect monitoring tool for your needs or already started using the software. Take a look around for overviews and great instructions.

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Monitor your entire IT infrastructure with PRTG Network Monitor.
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A Quick Overview of PRTG

by Heather, Systems Engineer

See how PRTG looks like and learn how it works. Good for a first impression of PRTG. Helps also for a quick start if you're a new user.

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Overview of the PRTG User Interface

by Kimberley, Product Evangelist

This video provides a brief introduction to the PRTG web GUI, for new users, to give you an overview of the different sections in the user interface, so you know where to look when you’re working with the software.

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What is a sensor?

by Heather, Systems Engineer

What, exactly, is a "sensor" within PRTG? What is a "channel"? This video discusses PRTG sensors and channels, including a few concrete examples of both, to illustrate this fundamental PRTG concept.

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PRTG Sensor States 

by Kimberley, Product Evangelist

PRTG sensors can have multiple states, including up, down, warning and several others. In this video, we explain the different states that are possible, what situations lead to those states, and how to view a list of sensors in each state.

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When does a Sensor Change State?

by Kimberley, Product Evangelist

PRTG always keeps you updated on your sensor’s states. If a device stops responding or the set thresholds are crossed, the status will change from ok to warning or error. Learn how to adjust these settings in this video.

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Sensor Count

by Kimberley, Product Evangelist

Do you know how many sensors you have configured in your PRTG installation? Well, watch our video and you know how to find this information and learn how easy it is to upgrade your license.

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How to Add a Sensor Manually

by Kimberley, Product Evangelist

Wondering how you can add a sensor in your PRTG installation? Learn all about the three methods in this video.

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Smart Setup

by Heather, Systems Engineer

This tutorial is an introduction on how to initially install and configure PRTG Network Monitor.

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Administration Tool

by Kimberley, Product Evangelist

With the PRTG Administration Tool you can define different system settings for your PRTG core installation, e.g. for the webserver, core server, cluster or your license.

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by Greg, System Administrator

See how to make an administrator's life easy using the automatic update function built into PRTG.

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PRTG Version Numbers and Release Channels

by Kimberley, Product Evangelist

What do the parts of a PRTG version number mean?  And what’s a canary release?  This video explains how PRTG version numbers work, and describes the three software release channels Paessler offers.

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How to Open a Support Ticket

by Kimberley, Product Evangelist

Do you have a question about PRTG or need help with an issue? This video shows the different ways you can contact our support team to get the answers for which you are looking.

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PRTG License and Maintenance

by Kimberley, Product Evangelist

Not sure which PRTG license you have? Or how much maintenance you still have remaining? This video demonstrates how to look up your license and maintenance status, both inside PRTG and inside Paessler´s customer service center.

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SNMP Basics

by Kimberley, Product Evangelist

Watch our tutorial and you will get a short introduction to SNMP and all SNMP based sensors in PRTG. At the end you will be able to set up a SNMP sensor by yourself.

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How to Edit The Device Tree

by Heather, Systems Engineer

PRTG Network Monitor has a hierarchical structure of probes, groups, devices and sensors, called the device tree. PRTG’s auto-discovery process will create a tree and group devices according to device type, such as network devices, servers, storage, etc. 

In this video you will learn how to rearrange this tree to fit your individual requirements.

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SNMP Debugging

by Kimberley, Product Evangelist

Would you like to learn what to do when you have problems with SNMP sensors?  Here's the answer:  see what settings to consider and see how to use the SNMP Test Tool for debugging.

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PRTG User Interfaces

by Kimberley, Product Evangelist

See the different user interfaces that are available for PRTG, and learn the differences between them.

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Webserver Monitoring

by Kimberley, Product Evangelist

Find out anything you need to know about webserver network monitoring with PRTG: Several different HTTP sensors help you to check the content and correct functioning of your websites for example. To set up your webserver monitoring within minutes just watch our video.  

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PRTG Bandwidth Monitoring Methods

by Kimberley, Product Evangelist

Here´s a very brief overview of the methods PRTG offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.

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Bandwidth Monitoring with SNMP and WMI

by Nina, Pre-Sales

This video gives you a great overview about bandwidth monitoring with SNMP and WMI with our network monitoring solution PRTG Network Monitor. 

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by Heather, Systems Engineer

Learn how to set up your own libraries to get additional customized views of your device tree. After watching the video you know how to create libraries for specific departments or services like email.

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by Heather, Systems Engineer
In this video we answer all your questions about notifications in PRTG: why you need them, what types exist, to whom you can send them and much more. 

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Use Cases for PRTG Notifications 

by Kimberley, Product Evangelist

Need some practical examples of how to use PRTG notifications to your best advantage?  Here are a few use cases we've prepared for you.

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PRTG Installation with GUDE Appliances

by Kimberley, Product Evangelist

In this video we show you how to set-up monitoring of temparatures and PDUs with Gude appliance and PRTG. PDUs enable you to ensure the distribution of electric power to your data center. Gude offer appliances to measure environmental values like the temperature of your server room.

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How to Set Channel Limits

by Heather, Systems Engineer

In this video, you’re going to learn how to configure channel limits in PRTG. The channel limits are the upper and lower threshold limits, where you would like your sensors to go into warning or error state, so you can get a notification when something goes wrong.

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Distributed Monitoring

by Kimberley, Product Evangelist

This animation video describes how PRTG monitors your local network as well as remote networks using different types of probes.

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How Does PRTG Scale?

by Nina, Pre-Sales

If you are planning a large installation, or want to scale and speed up your existing installation, various factors contribute towards the performance of a PRTG server.

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Monitoring a Sigfox Device

by Shaun, Content Factory

Sigfox technology enables objects and devices to connect to a global IoT network. If you have Sigfox devices sending data to the Sigfox Cloud, you can monitor the devices using PRTG. We explain how in this video. 

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Reporting Basics

by Heather, Systems Engineer

PRTG includes a reporting engine for ad-hoc as well as scheduled report generation in HTML, PDF, CSV, and XML format. In this video, we show you how to use the out-of-the-box reports provided by PRTG, and how to set up your own custom reports.

View video (7:38 min)

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