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  1. Home>
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  4. PRTG OPC UA Server>
  5. FAQ
PRTG OPC UA Server

FAQ about Paessler PRTG OPC UA Server

Here you can find answers to the most common questions regarding Paessler PRTG OPC UA Server

1. What is an extension of Paessler PRTG?

It is separately licensed software that extends the feature set of PRTG. In the case of PRTG OPC UA Server, it is an extension that provides mission critical monitoring data about OT network components to supervisory and control systems. 

2. How can I get a Paessler PRTG OPC UA Server trial and how long does it take?

Request a trial by filling out the form. Our Customer Service Team will process your request, create the trial subscription and send the details to you via email. 

The email will include all necessary information:  

  • A download link
  • The license information required during installation
  • A link to the quick start guide

The SLA of our Customer Service Team is: a reply within 24 hours on business days 

3. How long is the trial period of PRTG OPC UA Server and what happens after it?

The trial period for PRTG OPC UA Server is 30 days. In order to continue using it after that time, you will need to select a commercial OPC UA Server subscription.

4. What feature set is included in the trial of PRTG OPC UA Server?

The PRTG OPC UA Server trial contains the entire feature set, as included in the “Professional” subscription level. For more details about this, see “What is the difference between the license levels?” or our pricing page.

5. What is a node for PRTG OPC UA Server?

PRTG monitoring data entities are made available to your supervisory and control system by PRTG OPC UA Server as OPC UA nodes. These entities can be: 

  • sensor value(s)/status
  • channel value(s)/status
  • device status
  • sensor summary status
  • group status
  • an alarm
6. Which Paessler PRTG product/license do I need to use PRTG OPC UA Server? 

Although PRTG OPC UA Server is an extension for Paessler PRTG, it is initially only offered for Paessler PRTG Network Monitor. This means you need a license for PRTG Network Monitor with a valid maintenance contract in order to be able to use a commercial subscription of PRTG OPC UA Server. You can also use the trial/freeware edition of Paessler PRTG Network Monitor for the trial of PRTG OPC UA Server. 

7. How can I get a PRTG OPC UA Server subscription? 

You need to fill out the request form and send us your complete order information, as well as the details of your PRTG Network Monitor license. In case your maintenance for the PRTG Network Monitor license has expired, please renew your maintenance contract before you send us your order request for PRTG OPC UA Server. 

8. What is the difference between the subscription levels? 

We provide three subscription levels with different feature sets. See below in detail what features each subscription level includes:  

Basic:  

  • Unlimited nodes
  • Read sensor values
  • Read sensor states

  

Advanced:  

  • Unlimited nodes
  • Read sensor values
  • Read sensor states
  • Read sensor summary
  • Read group status
  • Read device status

 

Professional: 

  • Unlimited nodes
  • Read sensor values
  • Read sensor states
  • Read sensor summary
  • Read group status
  • Read device status
  • OPC UA Alarms and Conditions
  • Acknowledge alerts in PRTG via OPC UA
9. What systems can PRTG OPC UA Server provide data to? 

Any system that has an OPC UA client, and that can therefore read or receive data using OPC UA Binary encoded messages. The system names may differ depending on your industry: 

SCADA – Supervisory Control & Data Acquisition 

DCS – Distributed Control System  

DCIM – Data Center Infrastructure Management 

BMS – Building Management System 

MES – Manufacturing Execution System 

HMI – Human Machine Interface 

PLC – Programmable Logic Controller

10. What are the system requirements for PRTG OPC UA Server? 

Currently only Windows operating systems that adhere to the requirements on our PRTG Requirements page are supported. Future support of Linux and ARM based devices is planned – feel free to reach out to our Customer Service Team to get the latest information about when this will be available.

You need the latest version of PRTG Network Monitor, as it includes the production-ready version of the new API, which is needed for the connection. The API keys are available in your PRTG Web interface. 

The default port of the new API is <yourprtgserver>:8080

11. Where do you recommend installing PRTG OPC UA Server? 

The simplest way is to install it is on the same machine that runs the PRTG core server. If your system architecture requires it, you can also install it on the system of a PRTG remote probe or another device in the same network. The connection between PRTG OPC UA Server and the APIv2 of PRTG Network Monitor is TLS encrypted.

Paessler PRTG OPC UA Server
free trial

Get access to the trial within 24 hours (on business days) after your request. Includes unlimited use of Paessler PRTG OPC UA Server for 30 days. Ends automatically after 30 days, but you can upgrade to a paid license at any time. 

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  • Paessler PRTG
    Paessler PRTGMonitor your whole IT infrastructure
    • PRTG Network Monitor
      PRTG Network MonitorMonitoring for small & medium IT
    • PRTG Enterprise Monitor
      PRTG Enterprise MonitorMonitoring for large & very large IT
    • PRTG Hosted Monitor
      PRTG Hosted MonitorHosted monitoring for cloud & hybrid IT
  • IoT
    Paessler IoTSolutions for monitoring your IoT

About us

Since 1997, we offer monitoring solutions for businesses across all industries and all sizes, from SMB to large enterprises. Today, more than 500,000 users in over 170 countries rely on PRTG and other Paessler solutions to monitor their complex IT, OT and IoT infrastructures. We believe monitoring plays a vital part in reducing humankind's consumption of resources. Our products help our customers optimize their IT, OT and IoT infrastructures, and reduce their energy consumption or emissions – for our future and our environment.

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