There are a lot of WMI errors out there.
Way too many, right?

 

You as a sysadmin know that for sure – internal server errors, access denied errors,
timeout errors, failure to connect, and others. 

Here you'll find a list of the most common WMI error codes and proven quick fix solutions:

  1. WMI error “5858 and Result Code 0x80041032
  2. WMI error “0x800706ba or RPC server is unavailable
  3. WMI error code “0x80041002 (WBEM_E_NOT_FOUND)
  4. WMI error message “No such interface supported”
  5. WMI error “0x80041003, “0x80070005 or “Access denied
  6. WMI error “1603 or “Fatal Error During Installation
  7. WMI error “Timeout Error
  8. WMI error “Failure to Connect or “Connection could not be established

And you'll find the solution to get rid of ALL WMI errors – forever: Test PRTG and get started within minutes!

 

 1. WMI error:

“5858” and “Result Code 0x80041032”

 

 

Quick fix

The WMI error 5858 is a common issue occurring while using the Windows server with applications that use IWbemServices:ExecQuery. The error message pops up in the Event Viewer and shows the Event ID 5858 resulting in different ResultCodes, for example “Result Code = 0x80041032 (WBEM_E_CALL_CANCELLED)”.

To solve the problem, you need to modify the WMI client application to issue calls to IEnumWbemClassObject::Next to retrieve full result sets prior to the release of the IWbemContext object. Also ensure that the timeout value is set to greater than 0 (ITimeout).

 

Best solution:

https://support.microsoft.com/de-de/help/3124914/wmi-activity-event-5858-logged-frequently-with-resultcode-0x80041032

 Proper fix

Switch to PRTG: PRTG all-in-one WMI monitoring software gives you detailed insights into your servers and workstations running Windows and provides you with important metrics like bandwidth usage, memory load and free disk space.

Find out how PRTG’s monitoring can help you get rid of WMI errors

 

 2. WMI error:

“Error 0x800706ba” or “RPC server is unavailable”

 

Quick fix

The WMI error code 0x800706ba is a common error on Microsoft Windows XP. The error code is generated when the computer makes a request to a remote Microsoft COM+ object, but the request fails. The error code may be accompanied by the error message “RPC server is unavailable.”

The RPC server error is most commonly caused by port exhaustion due to a network disconnection after the release of the remote COM+ object on the client computer, causing further requests to the remote COM+ to fail. To fix the problem, try the hotfix provided by Microsoft.

 

Best solution:

https://support.microsoft.com/en-us/help/935677/fix-error-code-0x800706ba-may-be-generated-when-a-client-computer-make

 Proper fix

Switch to PRTG: PRTG all-in-one WMI monitoring software gives you detailed insights into your servers and workstations running Windows and provides you with important metrics like bandwidth usage, memory load and free disk space.

Find out how PRTG’s monitoring can help you get rid of WMI errors

 

 3. WMI error:

“Error 0x80041002 (WBEM_E_NOT_FOUND)”

 

 

Quick fix

Are you facing error code 0x80041002 (WBEM_E_NOT_FOUND) when you try to open a WMI namespace on a Windows computer? Then you are dealing with a corrupted WMI repository. If the WMI repository is corrupted, it fails to handle an item deletion operation correctly, resulting in the described error message when you try to open a namespace.

Error 0x80041002 can be eliminated with the following troubleshoot solutions:
 

  1. Apply the supported hotfix provided by Microsoft. After applying the hotfix, restart the computer. The problem should now be solved.

  2. Another option is a workaround solution. Disable the Resultant Set of Policy (RSoP) logging policy. This should easily help you get rid of the WMI error message

 

Best solution:

https://support.microsoft.com/en-us/help/2465990/0x80041002-wbem-e-not-found-error-occurs-when-you-try-to-open-a-wmi-na

 Proper fix

Switch to PRTG: PRTG all-in-one WMI monitoring software gives you detailed insights into your servers and workstations running Windows and provides you with important metrics like bandwidth usage, memory load and free disk space.

Find out how PRTG’s monitoring can help you get rid of WMI errors

 

 4. WMI error:

“No such interface supported”

 

Quick fix

The WMI error “No such interface supported” is caused by a credential issue. The full error message looks like this:

<result>

<error>

Failure(s) with available Windows credentials from the instance.

</error>

<error>No such interface supported</error>

 

In most cases, the error is caused by firewall issues. To solve the problem, ensure that you do not have a firewall between the MID server and the target IP. After disabling your firewalls, re-run the command and try again. The error should now no longer appear.

 

Best solution

https://hi.service-now.com/kb_view.do?sysparm_article=KB0787202

 Proper fix

Switch to PRTG: PRTG all-in-one WMI monitoring software gives you detailed insights into your servers and workstations running Windows and provides you with important metrics like bandwidth usage, memory load and free disk space.

Find out how PRTG’s monitoring can help you get rid of WMI errors

 

 5. WMI error:

“Error 0x80041003”, “Error 0x80070005” or “Access denied”

 

 

Quick fix

The WMI error codes 0x80041003 and 0x80070005 with the description “Access denied” indicate a permission problem.

If you come across the 80041003 error, it is most definitely because you do not have the necessary permissions to perform the operation you are trying to perform in WMI. To solve the issue, first check if you have the necessary permissions. If you do, you can solve the problem by changing the WMI.bat file to rebuild the WMI values. Copy the following code and save it as WMI.bat, then run as administrator to update the settings.

@echo on

cd /d c:\temp
if not exist %windir%\system32\wbem goto TryInstall
cd /d %windir%\system32\wbem
net stop winmgmt
winmgmt /kill
if exist Rep_bak rd Rep_bak /s /q
rename Repository Rep_bak
for %%i in (*.dll) do RegSvr32 -s %%i
for %%i in (*.exe) do call :FixSrv %%i
for %%i in (*.mof,*.mfl) do Mofcomp %%i
net start winmgmt
goto End
 
:FixSrv
if /I (%1) == (wbemcntl.exe) goto SkipSrv
if /I (%1) == (wbemtest.exe) goto SkipSrv
if /I (%1) == (mofcomp.exe) goto SkipSrv
%1 /Regserver
:SkipSrv
goto End
:TryInstall
if not exist wmicore.exe goto End
wmicore /s
net start winmgmt
:End

 

The error 80070005 means than the local Windows system is not able to verify the credentials of the target computer. To get rid of the error, check the access rights and make sure that the user account is part of the administrator group.

 

Best solution: https://windowsforum.com/threads/bsod-microsoft-windows-wmi-0x80041003.46244/

 Proper fix

Switch to PRTG: PRTG all-in-one WMI monitoring software gives you detailed insights into your servers and workstations running Windows and provides you with important metrics like bandwidth usage, memory load and free disk space.

Find out how PRTG’s monitoring can help you get rid of WMI errors

 

 6. WMI error:

“Error 1603” or “Fatal Error During Installation”

 

Quick fix

The MMI error 1603 is a general error code indicating that something went wrong during the installation. There are several possible causes for this fatal error, such as locked files, an outdated version of Install Shield Developer, a general error, a disabled short file name creation on the target machine, or a falsely prototyped install script custom action.

Depending on the cause of the problem, you can try the following troubleshoot solutions to get rid of the Microsoft Windows Installer error 1603:

    1. Ensure that short file name creation is activated on the target machine. Access the registry entry

        HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FileSystem

        and make sure that the name creation value is equal to 0. After the installation, you can reset these
        settings if necessary.

    2. Make sure that the Windows Installer Service is installed properly and on the correct systems.

    3. Delete all files in the temporary folders, as they might cause the fatal error during the installation process.

    4. Do not run any other applications in the background, and close everything before starting the installation.

 

Best solution:

https://community.broadcom.com/symantecenterprise/communities/community-home/librarydocuments/viewdocument?DocumentKey=94345ec7-5f4a-4614-8e74-931307668408&CommunityKey=41d8253b-a238-4563-8718-ed7623beafbc&tab=librarydocuments

 Proper fix

Switch to PRTG: PRTG all-in-one WMI monitoring software gives you detailed insights into your servers and workstations running Windows and provides you with important metrics like bandwidth usage, memory load and free disk space.

Find out how PRTG’s monitoring can help you get rid of WMI errors

 

 7. WMI error:

"Timeout Error"

 

Quick fix

Does your WMI connection time out while running the Windows Management Instrumentation? A timeout error is a common problem faced by WMI users and admins. The timeout is caused by network lag issues, resulting in the computer being unable to respond in time.

To get rid of the timeout error, try the following steps: When connecting to WMI, set the wbemConnectFlagUseMaxWait flag (scripting) or the WBEM_FLAG_CONNECT_USE_MAX_WAIT in C++ value to 128 (0x80) to change the timeout on the call to two minutes. The new settings can help you solve the issue. You should also check your network to find the cause of the lag issues.

However, there are other possible causes for a timeout error that may require further troubleshooting.

Best solution:

https://docs.microsoft.com/en-us/windows/win32/wmisdk/troubleshooting-a-remote-wmi-connection#wmi-connection-timed-out

 Proper fix

Switch to PRTG: PRTG all-in-one WMI monitoring software gives you detailed insights into your servers and workstations running Windows and provides you with important metrics like bandwidth usage, memory load and free disk space.

Find out how PRTG’s monitoring can help you get rid of WMI errors

 

 8. WMI error:

“Failure to Connect” or “Connection could not be established”"

 

Quick fix

If you are having trouble connecting to WMI on a remote system, you are probably facing a failure to connect. This problem can be caused by trying to connect to a system that does not support WMI, for example a computer running Starter, Basic, or Home edition. If this is the case, use a different system to connect to WMI.

The problem can also be the result of an attempt to connect to a namespace that requires an encrypted connection or a different authentication level. In this case, check the default process security levels and secure WMI namespaces.

Best solution:

https://docs.microsoft.com/en-us/windows/win32/wmisdk/troubleshooting-a-remote-wmi-connection#wmi-connection-timed-out

 Proper fix

Switch to PRTG: PRTG all-in-one WMI monitoring software gives you detailed insights into your servers and workstations running Windows and provides you with important metrics like bandwidth usage, memory load and free disk space.

Find out how PRTG’s monitoring can help you get rid of WMI errors

 

Choose your solution: Bugfix or replacement

 

With PRTG you'll never have to deal with
WMI errors again. Ever.

 


  • PRTG monitors Microsoft servers and workstations with WMI

  • Hybrid Windows sensors included using performance counters

  • PRTG incorporates other technologies such as SNMP

 

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