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Corporate address



Postal address – Head office

Paessler AG
Thurn-und-Taxis-Str. 14
90411 Nuremberg

Driving directions



Contact – Head office

Email: [email protected]
T: +49 911 93775-0
F: +49 911 93775-409 


Sales & Customer Service

Email: [email protected]
T: +49 911 93775-400 
(Mo-Fr 09.00 am - 5.00 pm CET)

For technical questions please contact
Technical Support

Foreign subsidiary USA

Registered office

Paessler, Inc.
160 Greentree Drive, Suite 101
Dover, DE 19904


Office and postal address

Paessler, Inc.
c/o Rödl Langford de Kock LLP
228 East 45th St., Suite 710
New York, NY 10017


Paessler worldwide

Paessler is located in Nuremberg, Germany, but we have representatives worldwide.
Select a region below to get in touch with a contact near you.


Customer service

General sales and product related inquiries 

If you have questions regarding our products or regarding purchases please check our Ordering FAQs first. 

If you do not find the answer there, please use the customer service form to contact us or call our Customer Service at +49 911 93775-400 (Mo - Fr 09.00 - 17.00 CET).

Technical support

Need service or support?

Please use the Contact Support form of your PRTG installation for technical questions to get the best possible help from our experts. If you have trouble using this form, you can fill out the support ticket form on our webpage or send an email to [email protected].

More ways to get help

Visit our Support Center and explore our free support resources: FAQs, Manuals, Knowledge Base, videos and much more.


If you have any questions regarding your maintenance renewal, please contact us on [email protected].

Press inquiries

Paessler is working together with several PR agencies around the world.
Please visit our Press Center or send an email to [email protected].