Trusted by IT Professionals Worldwide

“PRTG is an easy-to-use and comprehensive solution to monitor our Industrial Automation DataCenter (IADC)”

“Since using PRTG, we have matured how we report out overall application uptime, maintenance, and mean time between failure for all critical applications to our board of directors. PRTG allows us to not just look at a single event, but to leverage historical data to prevent future failures and to measure how we are making improve­ments over time.”

“We have found these sophisticated levels of monitoring to be highly effective, improving the end user’s experience of the systems and applications in use, giving us the opportunity to provide a proactive resolution rather than having the end user raise issues.”

“With PRTG, we can comprehensively monitor our email services in the cloud, and ensure that – as the team in charge – we are immediately informed in the event of a malfunction and can quickly take actions to fix it. It wasn’t until we started using PRTG that we realized how error-ridden our Microsoft cloud service can be.”

“Part of our infrastructure runs with Azure. This information is then sent to PRTG via Powershell. Paessler is a great solution for us. We get alerts sent directly to our phones and if something goes wrong somewhere, we can immediately deal with it. It’s our lifeline. This is why Paessler gives us a sense of security no matter what the time of day.”

“We set up PRTG to read the event logs of the service. If the service is no longer able to access the database, then this information is recorded in the service’s EventLog and immediately detected by PRTG via WMI. The software then automatically triggers a script that restarts the service. The service reestablishes its connection to the database and the problem is solved.”

“With PRTG's healthcare IT sensors, we have have a close view on the current device status of, for example, MRTs, CTs, ultrasound devices and video endoscopes. We monitor the most unstable link in a chain of DICOM routers. As soon as PRTG raises the alarm, we know that we have to intervene.”

“PRTG has become an essential part of the entire plant production process, from planning to acceptance by the customer. So much so that we are currently toying with the idea of expanding our portfolio to offer support for plants, even after they are operational.”

“I would recommend PRTG because it has helped us significantly improve service uptime by highlighting important alerts that would otherwise result in a system failure or service disruption if action was not taken. Thanks to PRTG, we can ensure that The Ritz London’s network and IT systems are five-star, just like the hotel.”

”As an international company, PRTG is ideal for us. If something went down half way across the world, we wouldn’t be woken up – we can rely on PRTG to identify the problem and alert us before it occurs – enabling the right person, in the right time zone to resolve the problem. At the end of the day, if we’re to provide an internal network experience for our employees that meets expectations, we need a tool like PRTG to be successful.”

“When it comes to security, we do of course use classic tools such as firewalls, virus scanners, and intrusion detection systems. However, these are no longer enough today. PRTG provides for additional security by detecting unusual behavior which may be a sign that a hacker has outsmarted our security systems.”

“The reactivity, know-how, and technical solutions of Paessler are outstanding in every situation. For me, no monitoring tool compares to PRTG.”

“The demands on our entire IT infrastructure have grown steadily in recent years. An important step towards the optimization of this environment involved the virtualization of our digital landscape. In order to maintain the required transparency and the uninterrupted performance of all our systems, we needed a powerful network monitoring tool. For us, the most important selection criteria were price-performance ratio and ease of use. PRTG met all our expectations and has proven to be an indispensable part of our network management.”

“WhatsUp Gold wasn’t organized in a way I wanted it to be organized. To me, PRTG was much more logical in terms of the user interface and the implementation.”

“With SolarWinds, Cacti, and SNMPC we needed three different monitoring systems to gain overview about all our systems and devices. None of these offered mobile apps which ended up being the reason why we moved to PRTG. Finding out that PRTG was able to replace all three tools was a huge additional benefit for us and helps us to save a lot of time and money.”

Of course, a monitoring tool with a high degree of automation is extremely beneficial. On the other hand, this can also be extremely limiting as the creative solutions (which are always needed in practice) are often difficult to implement. PRTG offers the perfect compromise here: the software comes with numerous predefined sensors and features that function out of the box, which makes our day-to-day work much easier. In addition, its custom sensor templates and API allow us to easily integrate our own scripts to meet our own individual needs.

PRTG has become an essential tool in our daily tasks. Not only is the software great but also the people behind it. We've contacted their support many times to request assistance, and their attention has always been excellent.