Soenen’s corrugated board ICT team keeps
everything under control with PRTG
About Soenen Golfkarton NV
“We also considered other software. PRTG stood out because of its user-friendliness, flexibility and minimal consultancy investment.”
Wim Vandenberghe, ICT Manager
A cardboard box is not just a cardboard box, especially for Soenen Corrugated Cardboard. With a turnover of more than eighty million euro per year, this Flemish family business designs, produces and processes more than 300 million custom-made cardboard boxes every year. In order to be able to handle these numbers and keep all customers happy, the production process must run as smoothly as possible five days a week, 24 hours a day. The machines must work, the transfer cars must continue to operate in the factory and customers want to know exactly when their order will be delivered.
When Wim Vandenberghe (ICT Manager) and Vincent Seys (Network Engineer) joined Soenen in 2017, they immediately noticed instability on the network. Wim explains: "Applications and hardware all gave messages, but all separately, so we had to search through hundreds of e-mails to find the problem. It was always only afterwards that we saw that something was going on within the infrastructure. For example, if there was a network problem, it was quite a challenge to find the culprit. It often took half an hour to an hour before we knew where the problem was."
PLC network monitors
Centralized system and preventive action
Time left to focus on other projects
Transparency to management
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