Right-click an object to view a context menu with many options for direct access to monitoring data and functions. The content of the context menu varies depending on the type of object.
To view your browser's context menu, press the Ctrl key (Google Chrome) or the Shift key (Mozilla Firefox) while right-clicking. You then see the context menu of your browser instead of the context menu of PRTG. This is not possible with Internet Explorer.
Open a dialog that guides you through the process of adding a new auto-discovery group. PRTG creates a new group and runs an auto-discovery in your network to automatically add devices and sensors.
Hover over Pause to open the Pause menu. The following actions are available:
Pause Context Menu
If the object already shows the Pausedstatus or if it shows the Down status because of a simulated error, the Resume option appears. Click Resume to restart monitoring on the object. Use the date time picker to enter the date and time. The object automatically resumes monitoring after this time period.
You can also set up a One-time Maintenance Window to automatically pause the object at a specified time. In the dialog that appears, define the start and end date of the maintenance window. Use the date time picker to enter the date and time.
To cancel an active maintenance window before the defined end date, change the time entry under Maintenance Ends to a date in the past.
If the object already shows the Pausedstatus or if it shows the Down status because of a simulated error, the Resume option appears. Click Resume to restart monitoring on the object.
Priority
Hover over Priority to open the Priority menu. Define the priority of the object.
Create Report: Open a dialog to add a new report. When you create a report via the context menu, PRTG automatically includes the selected probe in the report.
Send a link to the object by email. Click to create a new email with your system's standard email client. The email contains a direct link to theOverview tab of the object.
Open a dialog that guides you through the process of adding a new auto-discovery group. PRTG creates a new group and runs an auto-discovery in your network to automatically add devices and sensors.
This option is only available for auto-discovery groups or devices that have the auto-discovery feature enabled.
Hover over Auto-Discovery to show the Auto-Discovery menu. The following actions are available:
Auto-Discovery Context Menu
Run Auto-Discovery: Immediately start a search to automatically add new devices and sensors to the group. The search runs in the background and uses the options you set for the Auto-Discovery Level in the group settings under Device Identification and Auto-Discovery. If there are new devices and sensors, you see them after a few minutes.
Run Auto-Discovery with Template: Open a dialog to start an automatic search with a standard, detailed, or custom device template. If you select this option from the context menu, the options you set for the Auto-Discovery Level in the object settings do not apply.
This option is not available on the hosted probe of a PRTG Hosted Monitor instance.
Sort Alphabetically
Sort direct child objects in alphabetical order.
PRTG stores the sorting order in the monitoring configuration. You cannot undo it.
Delete
Delete the object. PRTG asks for confirmation before it actually deletes an object.
Clone
Open a dialog that guides you through the process of cloning the object.
Hover over Pause to open the Pause menu. The following actions are available:
Pause Context Menu
If the object already shows the Pausedstatus or if it shows the Down status because of a simulated error, the Resume option appears. Click Resume to restart monitoring on the object. Use the date time picker to enter the date and time. The object automatically resumes monitoring after this time period.
You can also set up a One-time Maintenance Window to automatically pause the object at a specified time. In the dialog that appears, define the start and end date of the maintenance window. Use the date time picker to enter the date and time.
To cancel an active maintenance window before the defined end date, change the time entry under Maintenance Ends to a date in the past.
If the object already shows the Pausedstatus or if it shows the Down status because of a simulated error, the Resume option appears. Click Resume to restart monitoring on the object.
Priority
Hover over Priority to open the Priority menu. Define the priority of the object.
Create Report: Open a dialog to add a new report. When you create a report via the context menu, PRTG automatically includes the selected probe in the report.
Send a link to the object by email. Click to create a new email with your system's standard email client. The email contains a direct link to theOverview tab of the object.
Access Rights: Open a dialog to edit the access rights for the object.
Rename: Open a dialog to edit the name of the object.
Add Sensor
Open a dialog that guides you through the process of adding a new sensor to the device.
For detailed instructions, see section Add a Sensor.
Auto-Discovery
This option is only available for auto-discovery groups or devices that have the auto-discovery feature enabled.
Hover over Auto-Discovery to show the Auto-Discovery menu. The following actions are available:
Run Auto-Discovery: Immediately start a search to automatically add new sensors to the device. The search runs in the background and uses the options you set for the Auto-Discovery Level in the device settings under Device Identification and Auto-Discovery. If there are new sensors, you see them after a few minutes.
For more information, see section Auto-Discovery. If you set the option No auto-discovery for the Auto-Discovery Level in the device settings and start the auto-discovery from the context menu, PRTG runs it with the standard device identification and changes the device setting to Standard auto-discovery (recommended).
Run Auto-Discovery with Template: Open a dialog to start an automatic search with a standard, detailed, or custom device template. If you select this option from the context menu, the options you set for the Auto-Discovery Level in the object settings do not apply.
This option is not available on the hosted probe of a PRTG Hosted Monitor instance.
Create Device Template
Open a dialog that guides you through the process of creating a new device template. The template is then available for the auto-discovery.
Start an analysis to get sensor recommendations for the device. When PRTG finishes the analysis of the device, you see the recommended sensors in a table list on the device's Overview tab where you can directly add the respective sensors.
Sort Alphabetically
Sort direct child objects in alphabetical order.
PRTG stores the sorting order in the monitoring configuration. You cannot undo it.
Delete
Delete the object. PRTG asks for confirmation before it actually deletes an object.
Clone
Open a dialog that guides you through the process of cloning the object.
Hover over Move to open the Move menu. The following actions are available:
Move Context Menu
Top: Move the object to the top of the parent object.
Up: Move the object one entry up.
Down: Move the object one entry down.
Bottom: Move the object to the bottom of the parent object.
To Other Group: Move the object to a different group.
Pause
or
Resume
Hover over Pause to open the Pause menu. The following actions are available:
Pause Context Menu
If the object already shows the Pausedstatus or if it shows the Down status because of a simulated error, the Resume option appears. Click Resume to restart monitoring on the object. Use the date time picker to enter the date and time. The object automatically resumes monitoring after this time period.
You can also set up a One-time Maintenance Window to automatically pause the object at a specified time. In the dialog that appears, define the start and end date of the maintenance window. Use the date time picker to enter the date and time.
To cancel an active maintenance window before the defined end date, change the time entry under Maintenance Ends to a date in the past.
If the object already shows the Pausedstatus or if it shows the Down status because of a simulated error, the Resume option appears. Click Resume to restart monitoring on the object.
Priority/Favorite
Hover over Priority/Favorite to open the Priority/Favorite menu. Define the priority of the object, add the object to the favorites list, or remove it from the favorites list.
Create Report: Open a dialog to add a new report. When you create a report via the context menu, PRTG automatically includes the selected probe in the report.
Hover over Device Toolsto open the Device Tools menu.
This option is not available on the hosted probe of a PRTG Hosted Monitor instance.
Device Tools Menu
The following actions are available:
Go to Service URL: Open the service page that you defined in the device settings. If no service URL is available for the device, you can enter an address in the dialog that appears.
New Window with HTTP: Open a new browser window with HTTP and the IP address or Domain Name System (DNS) name of the device.
New Window with HTTPS: Open a new browser window with HTTPS and the IP address or DNS name of the device.
New Window with FTP: Open a new browser window with the File Transfer Protocol (FTP) and the IP address or DNS name of the device.
Remote Desktop: Download an .rdp file. When you execute this file, a remote desktop starts with the IP address or DNS name of the device. In Firefox, you must use mstsc.exe (Microsoft Terminal Service) to open the file.
Traceroute: Start a traceroute on the device. PRTG displays the route and measures transit delays of packets across the IP network.
Install Remote Probe: Open a dialog to install a remote probe on the device. For more details, see Remote Probe Setup via Device Tools. This option is only available on devices on local probes.
This option is not available in PRTG Hosted Monitor.
Find Duplicates
In your configuration, search for devices with the same IP address or DNS name as the selected device.
Send Link by Email
Send a link to the object by email. Click to create a new email with your system's standard email client. The email contains a direct link to theOverview tab of the object.
Access Rights: Open a dialog to edit the access rights for the object.
Rename: Open a dialog to edit the name of the object.
Acknowledge Alarm
This option is only available in the sensor context menu when you select a sensor in the Down or Down (Partial) status.
You can acknowledge an alarm for the sensor. A sensor with an acknowledged alarm shows the Down (Acknowledged) status and does not trigger any more notifications.
Acknowledge Alarm Context Menu
The following actions are available:
You can select Acknowledge Indefinitely, or you can acknowledge the alarm For 5 Minutes, For 15 Minutes, For 1 Hour, For 3 Hours, For 1 Day, or Until a specific time. If you select Until, you can additionally define a time period. Use the date time picker to enter the date and time. If the alarm condition still exists after this time period, the sensor shows the Down status again.
When the alarm condition clears, the sensor usually returns to the Up status immediately with the next sensor scan.
For details about acknowledging an alarm, see section Alarms.
Delete
Delete the object. PRTG asks for confirmation before it actually deletes an object.
Clone
Open a dialog that guides you through the process of cloning the object.
Hover over Move to open the Move menu. The following actions are available:
Move Context Menu
Top: Move the object to the top of the parent object.
Up: Move the object one entry up.
Down: Move the object one entry down.
Bottom: Move the object to the bottom of the parent object.
Pause
or
Resume
Hover over Pause to open the Pause menu. The following actions are available:
Pause Context Menu
If the object already shows the Pausedstatus or if it shows the Down status because of a simulated error, the Resume option appears. Click Resume to restart monitoring on the object. Use the date time picker to enter the date and time. The object automatically resumes monitoring after this time period.
You can also set up a One-time Maintenance Window to automatically pause the object at a specified time. In the dialog that appears, define the start and end date of the maintenance window. Use the date time picker to enter the date and time.
To cancel an active maintenance window before the defined end date, change the time entry under Maintenance Ends to a date in the past.
If the object already shows the Pausedstatus or if it shows the Down status because of a simulated error, the Resume option appears. Click Resume to restart monitoring on the object.
Simulate Error Status
Manually set the sensor to the Down status. If the sensor already shows the Down status because of a simulated error, the Resume option appears. Click Resume to restart monitoring.
The Simulate Error Status option does not work for sensors that run on mini probes.
Priority/Favorite
Hover over Priority/Favorite to open the Priority/Favorite menu. Define the priority of the object, add the object to the favorites list, or remove it from the favorites list.
Create Report: Open a dialog to add a new report. When you create a report via the context menu, PRTG automatically includes the selected probe in the report.
Send a link to the object by email. Click to create a new email with your system's standard email client. The email contains a direct link to theOverview tab of the object.
To view your browser's context menu, press the Ctrl key (Google Chrome) or the Shift key (Mozilla Firefox) while right-clicking. You then see the context menu of your browser instead of the context menu of PRTG. This is not possible with Internet Explorer.
For more information about the 
This option is not available on the hosted probe of a PRTG Hosted Monitor instance.
KNOWLEDGE BASE